Diplomat Hotel

3.7/5(349 Reviews) rating

3 Star Hotel

1/72

About hotel

Tucked in the thriving city of Cebu, you can find the prestigious Diplomat Hotel, ready to welcome every traveler with open arms and provide them with an extraordinary and budget-friendly accommodation. Nestled within a bustling location, this hotel is a mere 10-minute stroll away from Cebu Normal University and the lively Mango Square. A convenient starting point to explore the city, it is also in close proximity to top attractions, including SM City Cebu and SM Seaside City Cebu at only 2.2 and 2.5 miles away respectively, making it an easily accessible haven for guests arriving by plane. With a total of 130 well-appointed and air-conditioned guestrooms featuring complimentary Wi-Fi and satellite TV channels, prepare to be indulged in exceptional comfort and entertainment. The luxurious private bathrooms offer invigorating showers and complimentary toiletries to elevate your stay to a whole new level of sophistication. Outfitted with modern amenities like safes and desks, with daily housekeeping, expect a cozy and immaculate space to unwind in. Aside from its superb accommodation, Diplomat Hotel boasts a superb location near iconic landmarks and must-visit destinations, including Cebu Normal University, Mango Square, and Osmeña Fountain Circle. Dive deeper into the heart of Cebu with other popular spots, all within a mile radius, such as the University of San Carlos, Robinsons Plaza, and Chong Hua Hospital. For business travelers, we provide an array of convenient services, such as high-speed Wi-Fi (surcharge), a fully-equipped business center, and tour/ticket assistance. With a 24-hour front desk and free parking, you can relax and enjoy a stress-free stay. As the day draws to a close, delight in a delectable dining experience at our on-site restaurant, or opt for a private indulgence with our top-notch room service. Daily, from 7:00 AM to 10:30 AM, savor a variety of local cuisine breakfasts, and immerse yourself in the rich flavors of Cebu. Beyond the usual hospitality, we also offer exceptional wedding services, ensuring an unforgettable celebration of your big day. Get ready to be enchanted by the perfect blend of luxurious comfort and world-class service at Diplomat Hotel. Whether you're on a leisurely trip or a business venture, our hotel caters to all your needs, guaranteeing an exceptional and memorable stay. Book your stay with us today to uncover the wonders of Cebu. For affordable and convenient accommodation, reserve your room at Diplomat Hotel online and take advantage of our Diplomat Hotel room prices. We are located at 90 F Ramos St., Cebu 6000, Philippines, making it easier for you to reach us. Don't miss this opportunity for a remarkable and unique experience.

Highlights

• Located in the heart of Cebu, within walking distance of Cebu Normal University and Mango Square • 130 air-conditioned guestrooms with complimentary WiFi and satellite TV • Close to popular attractions such as Robinsons Plaza, Colon Street, and Casa Gorordo Museum • Only 3.5 kilometers from SM City Cebu and 4 kilometers from SM Seaside City Cebu • Easy access to the airport, just a 14.2-kilometer drive away • Convenient amenities including WiFi, business center, and restaurant on-site • Perfect for both casual and business travelers • Budget-friendly option without compromising on comfort and convenience • Friendly staff available for assistance 24/7 and ample free self-parking space onsite • Proximity to Cebu railway station and other public transportation options for easy travel within the city.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

130

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

Designated Smoking Areas

Breakfast available

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

Designated Smoking Areas

Food & Beverages

Breakfast available

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

F Ramos St, Cebu, 6000

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Ratings & Reviews

3.7/5

349 Ratings

S H

1/5

2 Oct, 2023

The employee is very rude and bad and steals Arab money and she hates Arabs very much. I advise all Arabs not to take this hotel because she closes the doors of the rooms and makes a big problem out of nothing. She always takes 10 thousand pesos from the Arab students. She is a very fraudulent person and the hotel manager knows about this and did not He says something because he is a thief in her soul, but they enter the rooms while you are sleeping without your permission. They are among the worst places I have visited.

Ariel Candol

5/5

3 Nov, 2023

It's a first class hotel, so accommodating hotel staff,so clean and food so yummy... keep it DEPLOMAT..

Jessie Wenceslao

5/5

22 Sep, 2023

Very nice hotel and wifi is good.

S H

1/5

2 Oct, 2023

Ariel Candol

5/5

3 Nov, 2023

It's a first class hotel, so accommodating hotel staff,so clean and food so yummy... keep it DEPLOMAT..

Jessie Wenceslao

5/5

22 Sep, 2023

Very nice hotel and wifi is good.

blxrywolf

4/5

9 Jul, 2018

This hotel has been around for years but the staff do a good job keeping it clean. Employees are professional, reasonable and most importantly not intrusive and give you privacy. Pretty good value and close to everything.

Jo Tan

2/5

9 Aug, 2019

Poor customer service. Requested for a make-up room and tissues, were never delivered until i went to the Reception to follow-up after almost 3 hours. Location is good though. Accessible to malls, restaurants and convenient stores.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.