D´Margo Hotel

3.6/5(528 Reviews) rating

3 Star Hotel locationPin

Playa del Carmen, Quintana Roo

1/17

About hotel

Escape to the breathtaking paradise of Playa del Carmen at the luxurious D´Margo Hotel. Our prime location on Calle 10 norte, just a short walk from the famous Playa del Carmen Main Beach, offers the perfect blend of relaxation and exploration. And with our affordable D´Margo Hotel room prices, everyone can enjoy a memorable stay in this beautiful city. Our elegant hotel features 23 guest rooms, each designed with your comfort in mind. Indulge your senses with the crisp LCD televisions and enjoy the convenience of a shared kitchen in each room. Stay connected with complimentary Wi-Fi and rejuvenate in the modern bathrooms that have rainfall showerheads. Take a leisurely stroll down the vibrant Quinta Avenida, which is just steps away from our hotel, and immerse yourself in the local culture. Explore the 3D Museum of Wonders or indulge in some retail therapy at Calle Corazón. And when you're ready for some fun in the sun, the famous Playa del Carmen Main Beach is right at your doorstep. Unwind and relax at our outdoor pool or bask in the warm Mexican sunshine on our rooftop terrace. Our dedicated concierge services are available to ensure all your needs are met. And for a perfect outdoor meal, head over to our picnic area. Whether you're in Playa del Carmen for business or pleasure, D´Margo Hotel has you covered. Our hotel caters to business travelers with services such as dry cleaning and a 24-hour front desk. And don't forget to fuel up for your day with a delicious cup of coffee from our on-site café. Don't miss out on the chance to experience the best of Playa del Carmen at D´Margo Hotel. Our modern amenities and convenient location make it the perfect choice for your Mexican getaway. Book now and discover the wonders of this breathtaking paradise. Don't wait any longer, book D´Margo Hotel online today!

Highlights

• Conveniently located steps from Quinta Avenida and Playa del Carmen Main Beach • Easy access to top attractions like Xcaret Eco Theme Park and Xplor Theme Park (6-10 km away) • 23 guestrooms with LCD TVs, shared kitchen, and free Wi-Fi • Rainfall showers in modern bathrooms • Enjoy a dip in the outdoor pool or relax on the rooftop terrace • Complimentary Wi-Fi and concierge services • Perfect for both casual and business travelers • Luxury, boutique, and budget options available • Close to the airport (35.4 km) and railway station • Coffee shop/cafe and picnic area on-site • Dry cleaning services and 24-hour front desk for convenience.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Terrace

Concierge desk

BBQ/Picnic area

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Terrace

Concierge desk

Activities

BBQ/Picnic area

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Pets allowed.

Service animals are allowed.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Pets allowed.

Service animals are allowed.

Service animals are exempt from fees/restrictions.

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Amenities

Location

Gonzalo Guerrero, Playa del Carmen, Quintana Roo, 77710

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Ratings & Reviews

3.6/5

528 Ratings

Paul Hartie

5/5

31 Jan, 2024

Found this place after the hotel we booked let us down last minute. Good location, a short walk from the beach and the main strip. Yes it's a bit noisy but it's right next to pubs and clubs so it's to be expected. Rooms are basic but good value for the price of the room. Staff were always friendly but don't speak much English (Just a observation not a complaint as I don't speak much Spanish) Overall don't have any complaints and would stay here again.

Daryl Knutsen

1/5

1 Feb, 2023

Very, very loud. Checking out was a pain. Almost late for the bus because he had to take pictures of stains on sheets that were there when we checked in! Figured it was to get our 200 peso deposit! Do not stay here, you will regret it. !!!

Prithwi Chowdhury

1/5

3 Jan, 2024

Very bad service. Washrooms are not clean.

Cameron Miller

4/5

24 Feb, 2021

I had a great first few days in Playa here. Location: it’s half a block from the beach and half a block from 5th (right where you want to be!) downside to that is there are very popular clubs nearby and the music can be heard. Atmosphere: there is a little construction going on here and there. Most of the staff look busy but happy. The main manager speaks English but the others you need Spanish to communicate. There are walls completely covered by huge posters hiding some poor aesthetics but I really enjoyed them being not plain. The pool is comfortable and central as well as the the other common area which had hammocks, tables, and couches in the sun and shade. WARNING: the worst thing is the noise in the late evening and early morning from the clubs. I believe this makes it a “Value Room.” Rooms: there is many rooms but all are spacious and clean. The amenities could be improved but you can upgrade your room for better ones. I had a $25 day with AC, mini fridge, and good water pressure. I also had $20 days with no Ac, no mini fridge, and weak pressure. The ladder room had an extra bed though and was one the second floor I instead of 3rd. Conclusion... I would stay here again if I where traveling and wanted easy access to nightlife, restaurants, and ocean. I would avoid if I went to bed early or had extra comfort needs.

Ina Stanoeva

1/5

6 Jan, 2022

First of all, this isn't an adults only hotel - we were woken up multiple times by screaming children. They want money for everything - we were made to pay a $200 deposit for a blanket!! Which was kinda hard to get back too! Rooms are dirty and moldy, mattresses have definitely seen better days. For the insane amount they're charging,this is absolutely the worst hotel I've been to in my life! Sink never worked and the shower head kept falling off.

Paul Hartie

5/5

31 Jan, 2024

Daryl Knutsen

1/5

1 Feb, 2023

Prithwi Chowdhury

1/5

3 Jan, 2024

Very bad service. Washrooms are not clean.

Cameron Miller

4/5

24 Feb, 2021

Ina Stanoeva

1/5

6 Jan, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.