Dolphin Hotel

3.5/5(308 Reviews) rating

3 Star Hotel

1/38

About hotel

Located in Muscat (Al Khuwair), Dolphin Hotel is a luxurious retreat that offers a unique blend of modern sophistication and historic charm, making it an ideal destination for discerning travelers. The architectural elegance and interior design of Dolphin Hotel are truly captivating, with lavish furnishings, art collections, and a welcoming atmosphere that sets it apart from other accommodations in the area. The hotel boasts 34 air-conditioned rooms, each featuring minibars, flat-screen televisions, and complimentary wireless Internet access. The bathrooms are equipped with showers, and daily housekeeping ensures a comfortable stay for every guest. Dolphin Hotel is conveniently located within a 5-minute drive of Muscat Grand Mall and Oman Avenues Mall, with easy access to other attractions such as Panorama Mall, Sultan Qaboos Sports Complex, and the Royal Opera House Muscat. The hotel's central location in the heart of Muscat makes it a prime choice for travelers looking to explore the city's iconic landmarks and hidden gems. Guests can enjoy a range of amenities at Dolphin Hotel, including complimentary wireless Internet access, gift shops/newsstands, and wedding services. The hotel also offers a coffee shop/cafe and a snack bar/deli, where guests can satisfy their appetite with delicious meals and snacks. Buffet breakfasts are available daily for a fee, providing a convenient dining option for guests. Business amenities at Dolphin Hotel include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self-parking is available onsite for added convenience. For those seeking relaxation and rejuvenation, Dolphin Hotel features a state-of-the-art spa and wellness center, where guests can indulge in a range of treatments and therapies. The hotel's dining options celebrate local flavors and international cuisine, ensuring a culinary experience that exceeds expectations. Whether you're a leisure traveler looking for a peaceful retreat or a business traveler in need of a productive stay, Dolphin Hotel offers the perfect combination of luxury, comfort, and convenience. Book Dolphin Hotel online today and experience the unparalleled hospitality and personalized service that await you at this exquisite hotel in Muscat, Oman..

Highlights

• Conveniently located in Muscat (Al Khuwair), Dolphin Hotel is just a 5-minute drive from Muscat Grand Mall and Oman Avenues Mall. • Explore nearby attractions such as Oman Natural History Museum (1.4 km), Panorama Mall (3 km), and Sultan Qaboos Grand Mosque (6.7 km). • Stay in one of the 34 air-conditioned rooms with minibars, flat-screen TVs, and complimentary Wi-Fi for your entertainment needs. • Refresh in the bathrooms with showers and enjoy daily housekeeping services during your stay. • Take advantage of amenities like complimentary wireless Internet, gift shops, and wedding services for added convenience. • Business travelers will appreciate amenities such as complimentary newspapers, a 24-hour front desk, and multilingual staff. • Indulge in delicious meals at the hotel's coffee shop/cafe or grab a snack at the on-site deli. • Start your day with a buffet breakfast available daily from 7:00 AM to 10:30 AM for a fee. • The hotel offers free self-parking for guests arriving by car. • The Muscat Intl. Airport (MCT) is conveniently located 15.8 km away for easy access to and from the hotel.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Accessible parking

Designated Smoking Areas

Banking services

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Accessible parking

Designated Smoking Areas

Banking services

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, and a security system.

Professional property host/manager.

Special check-in instructions

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, and a security system.

Professional property host/manager.

Special check-in instructions

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

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Amenities

Location

Al Khuwair, Muscat

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Ratings & Reviews

3.5/5

308 Ratings

Oscar A.

1/5

24 Nov, 2023

Very rude receptionist and very dirty room. There were bugs everywhere in the room. Do not even think to stay there for an hour. I made the mistake you do not. Just you have been warned. The place is not safe at all.

Maricar Prejula

5/5

23 Dec, 2023

Ofcourse the dolphin Hotel our very clean and smell Good... specially to our staff dolphin they are Friendly,Kindness,honesty, 😉🥰🤩❤ specially to Owner,Big Boss, and my mngr..very very kindness 💯💙

mozabena

5/5

17 Sep, 2023

If u travel in Muscat n want to stay at a place near the centre. This is worth of value. And the cheff? She is awesome, thank Merry.

PRIYANKA “Rïÿæñkã” S

1/5

23 Aug, 2022

Very very bad stay experience, worst stay I would say.. worst quality room , No services No facilities in the room Nothing was provided it was very basic room, payment card was not working. Staff behaviour was very bad not even bother to listen customer requests very arrogant specially the receptionist and staff further. Wifi charging plug, shower, nothing was working. If you ask they simply say no n you can check out we can’t do anything Only thing i like near by market n few food shops Behaviour with visitors specifically with girls are very bad if any local comes they entertain them very well. Don’t book plz try another

Oscar A.

1/5

24 Nov, 2023

Maricar Prejula

5/5

23 Dec, 2023

mozabena

5/5

17 Sep, 2023

If u travel in Muscat n want to stay at a place near the centre. This is worth of value. And the cheff? She is awesome, thank Merry.

J.R ALMANON CHANNEL

5/5

8 Jun, 2023

1. Approachable staff and very willing to help 2. 24 hour hotel reception service 3. Near in the Muscat International Airport only 15 minutes drive 4. Spacious and very clean rooms 5. Free Wifi

PRIYANKA “Rïÿæñkã” S

1/5

23 Aug, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.