DORMERO Hotel Berlin Ku'damm

3.9/5(902 Reviews) rating

4 Star Hotel locationPin

Berlin, Brandenburg Region

DORMERO Hotel Berlin Ku'damm exterior_detail

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About hotel

Discover the energetic and lively atmosphere of Berlin with a stay at our modern and stylish DORMERO Hotel Berlin Ku'damm. Located in the heart of the city, just a short 15-minute walk from the famous Kurfürstendamm shopping street and Zoo Berlin, our hotel is the perfect base for exploring all the cultural and historical landmarks of this vibrant metropolis. Easily access popular attractions such as Alexanderplatz and Potsdamer Platz in the city center, thanks to our prime location with accessible public transportation. Upon arrival, you'll find yourself in one of our 72 stylishly designed guestrooms, each offering the perfect blend of comfort and relaxation. Enjoy complimentary minibar items and unwind with your favorite shows on flat-screen televisions with digital programming. Stay connected with complimentary wired and wireless internet access, or make use of our on-site business facilities, including express check-out, dry cleaning/laundry services, and a helpful multilingual staff. In addition, indulge in the ultimate pampering experience at our full-service spa or relax and rejuvenate in our sauna and 24-hour fitness center. In the evening, satisfy your cravings at our convenient on-site snack bar/deli or unwind with a refreshing drink at our bar/lounge. And for a cozy night in, take advantage of our room service for added convenience. But that's not all. Our prime location also allows you to easily visit the top attractions of Berlin, such as the mesmerizing Berlin Aquarium or the picturesque Tiergarten Park. And for the utmost convenience, we offer self-parking on-site (subject to charges). Don't miss out on an unforgettable stay in Berlin. Book your next getaway at DORMERO Hotel Berlin Ku'damm and experience the perfect blend of luxury and convenience. Immerse yourself in the vibrant city of Berlin and discover all that this remarkable city has to offer. Don't just visit, live it. Book DORMERO Hotel Berlin Ku'damm room prices online now and make your stay a truly memorable one. Our address is Eislebener Str. 14, BE10789, Germany.

Highlights

• Spa hotel situated in the heart of Berlin, within walking distance to popular attractions. • Rooms feature free minibar items, complimentary Wi-Fi and wired internet, and daily housekeeping. • Multiple dining options, including a snack bar and room service, as well as a bar/lounge for drinks. • Distance of 27.7 km from Berlin's main airport and 7.3 km from Alexanderplatz. • Access to full-service spa, sauna, and 24-hour fitness center for relaxation and wellness. • Featured business amenities such as express check-out, dry cleaning services, and multilingual staff. • Self-parking available onsite for guests with vehicles. • Perfect for both casual and business travelers. • Nearby attractions include Ku'damm Eck, Kaiser Wilhelm Memorial Church, and the Tiergarten Park. • Various hotel options available, including luxury, boutique, and budget-friendly rooms.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

On-Site parking

Terrace

Concierge desk

Sauna

Pool Table

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

On-Site parking

Terrace

Concierge desk

Sauna

Activities

Pool Table

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Essential workers only - NO.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Property follows guide to reopening vacation rentals (DTV & DFV - Germany).

Special check-in instructions

You'll be asked to pay the following charges at the property: An effective city/local tax rate of 4.67 percent will be charged.

We have included all charges provided to us by the property..

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

The front desk is open daily from 1:00 PM - 3:00 AM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Pets allowed (no fees).

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Essential workers only - NO.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Property follows guide to reopening vacation rentals (DTV & DFV - Germany).

Special check-in instructions

You'll be asked to pay the following charges at the property: An effective city/local tax rate of 4.67 percent will be charged.

We have included all charges provided to us by the property..

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

The front desk is open daily from 1:00 PM - 3:00 AM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Pets allowed (no fees).

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Amenities

Location

Eislebener Str , Berlin, Brandenburg Region, 10789

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Ratings & Reviews

3.9/5

902 Ratings

Jelizaveta Nekrassova

2/5

17 Sep, 2023

Me and my hysband were met by the administrator, who did not specify that breakfast was paid, he simply announced the time. In the morning we found out that the cost of breakfast for 2 was 40 Euros. We were dissatisfied with the cleanliness of the room. 1. I got in the shower and noticed that the shower door looked weird (huge stain) and then she got dirty in it - it was a door-sized stain of grease! Some kind of oil or something. There were also greasy hand marks in the room (on the front door and on the black armchair). 2. We went downstairs and asked to clean our room, to which we were told that there was no one to clean it, cleaning would only be done the next day. And the administrator didn’t even apologize for putting us in such a room. 3. The cosmetic mirror in room 206 was broken. In this case, it is better to simply remove it and put it away from the shower. 3. In the shower, only the shower on top works, but there is no hose with a nozzle, it is unscrewed and water flows from the tap. Is it really that expensive for a shower head? If you need to wash yourself, but not wet your hair, you won’t be able to do it in this room. The next morning the administrator changed and the girl apologized. At our request, we were given a free breakfast as a compliment from the hotel. And at that moment we decided that we would not write a bad review. BUT! When we returned to the room in the afternoon after a walk, it was clear that they had cleaned it (they made the bed and replaced the towels), but no one washed the greasy door. Patna remained all over the room. That's why I'm writing this dissatisfied review. Because The cleaning service cannot help but see these spots, which means you have irresponsible cleaning staff! And after our personal request to clean the doors, the staff did not check the cleanliness of our room. This shows the attitude of the workers towards their clients. We really hope that the hotel manager will read the review.

David Reynvoet

3/5

11 Sep, 2023

This is our third stay at Dormero. Last time was 4 years ago. Since then the rooms and corridors are beginning to show signs of age. The place needs a bit of sprucing up. The staff were still very friendly and attentive when we had interactions. Here's to hoping management will invest in some renovations in order to bring back the greatness of a few years ago.

Isak Kapiye

1/5

27 Jul, 2023

5 Stars for the Location, 1 Star for the big room. However, my room was very dirty, the sheets from the previous guest was not changed, we had to ask for it to be changed immediately, the bathroom was dirty, the shower and floors was not even cleaned at all...The female receptionist was a bit rude. Maybe there should be a housekeeping Supervisor to ensure that rooms a actually cleaned!! Positive: I like the architecture of the building....a beautiful place but unfortunately it is poorly managed.

Alaa Mazroua

1/5

25 Oct, 2023

They are the worst in Berlin, their receptionist said they have a problem with their system and couldnt check me in with my family and left us for 30 mints and then said the system is not working yet so i will try to find you a room( i have booked from 1 month on booking this room) and when i asked them why no one send the customet msgs that they can not check in their customers he said that is none of my business in a really rude way when i asked him about his manager they talked in German together and i tried to Explain in English but she didnt hear me only him, and he was telling her another story that i dont want to pay( surprisingly i understand German cause i am living their for 2 years) at the end they charged me 80 € cause of my late cancellation and refused to cancel it by their system despite of the problem was their side and they could not check in anyone in the system all the day based on the receptionist words. Avoid this hotel their receptionist and mangment are the worst

Manal Mostafa

1/5

20 Oct, 2023

Worst hotel I have been to worldwide.when we reached there they kept saying we have no reservation although we have confirmation number and money was baied completely. Then after 2 hours they said we founded your name but we are overbooked we dont have room.then after ather 1 hour they said we will give you room .but its bad we closed it because it has unfixed stuffs there and take it or leave it ..so we took it .but actually i regret doing that because it killed all enjoyment on the trip .my advise to you if u r reading this run ..run ...never book there ...dirty..room ..broken air-conditioning very cold room ..no coffee or tea machine on room...no room service i stayed there 5days they didn't open room once to clean !!! I wonder how did they got 4/5 it should be 4from million

Jelizaveta Nekrassova

2/5

17 Sep, 2023

David Reynvoet

3/5

11 Sep, 2023

Isak Kapiye

1/5

27 Jul, 2023

Alaa Mazroua

1/5

25 Oct, 2023

Manal Mostafa

1/5

20 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.