DoubleTree by Hilton Grand Hotel Biscayne Bay

4/5(2.84K Reviews) rating

4 Star Hotel locationPin

Miami, Florida

DoubleTree by Hilton Grand Hotel Biscayne Bay exterior_detail

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About hotel

Discover the vibrant city of Miami with a luxurious and affordable stay at DoubleTree by Hilton Grand Hotel Biscayne Bay. Our 4-star award-winning hotel offers unbeatable room prices that cater to a variety of travelers. Book DoubleTree by Hilton Grand Hotel Biscayne Bay online now! Located at 1717 N Bayshore Dr, Florida33132, United States, our hotel is situated at the heart of downtown Miami, where you can soak up the pulsating energy of the city while enjoying easy access to the top attractions. Step into one of our 219 stylishly designed and spacious guestrooms, equipped with modern amenities such as plasma televisions, refrigerators, and plush bedding for a rejuvenating stay. Stay connected with our high-speed wired and wireless internet access, and keep your valuables secure in the in-room laptop-compatible safes and spacious desks. Immerse yourself in the vibrant culture and electrifying nightlife that surrounds our prime location. Visit the world-renowned Adrienne Arsht Center for the Performing Arts or explore the innovative Phillip and Patricia Frost Museum of Science, all within an easy walking distance. For a relaxing afternoon, take a stroll to the nearby Bayside Marketplace, or enjoy the scenic views of the bay at the picturesque Bayfront Park. Treat yourself to a pampering experience at our on-site spa, offering a range of soothing massages to help you unwind and recharge. Keep up with your fitness routine at our outdoor pool, sauna, and state-of-the-art fitness center. For our business travelers, we offer a 24-hour business center and over 8500 square feet of flexible conference space. Satisfy your cravings at one of our 7 restaurants, serving a variety of delectable cuisines, or grab a quick bite at one of our 2 charming coffee shops. End your day with a refreshing drink at our vibrant bar/lounge. And for a hassle-free stay, our attentive concierge services and convenient gift shops are at your service. Experience the convenience and comfort of staying at DoubleTree by Hilton Grand Hotel Biscayne Bay – the ultimate choice for travelers seeking a memorable and budget-friendly stay in downtown Miami. With its close proximity to Miami International Airport and an abundance of local attractions, our hotel is the perfect starting point to explore the spectacular city of Miami. Don't miss out – book your stay with us today and experience the vibrant energy of Miami for yourself!

Highlights

• Ideal location in the heart of Miami, close to popular tourist attractions • Only 5-minute drive to Miami-Dade Arena and James L. Knight Center • Within close proximity to PortMiami (4.4 km) and Lincoln Road Mall (5.1 km) • 219 guestrooms with comfortable amenities including refrigerators and plasma TVs • On-site spa with massage services for ultimate relaxation • Outdoor pool, sauna, and fitness center for recreational activities • Convenient access to wireless Internet (surcharge) and concierge services • Perfect choice for both casual and business travelers • 24-hour business center and event facilities available (8500 sq ft) • Dining options include 7 restaurants and 2 coffee shops/cafes

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

219

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Snack bar

Vending machines

Bell staff/porter

Valet parking

Terrace

Concierge desk

Banking services

Sauna

Breakfast available

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Snack bar

Vending machines

Bell staff/porter

Valet parking

Terrace

Concierge desk

Banking services

Sauna

Food & Beverages

Breakfast available

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Protective clothing is available to guests.

Masks are compulsory at the property.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Protective clothing is available to guests.

Masks are compulsory at the property.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹22,273

₹24,266

8% OFF

+ ₹2,762 taxes / night

Earn 250 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹22,273

₹24,266

8% OFF

+ ₹2,762 taxes / night

Update Price

Earn 250 Reward Points

Amenities

Location

1717 N Bayshore Dr, Miami, Florida, 33132

View on Maps

Ratings & Reviews

4/5

2.84K Ratings

Julia Boigenzahn

5/5

22 Jan, 2024

We were wanting to enjoy Miami for a day before our cruise and I love the area by the cruise port so I chose the Double Tree . Was not disappointed!! The room was very comfortable, clean with great views and great amenities, pool, outdoor space, fitness center, restaurant, bar... Very close to Bayside marketplace and so many attractions. Also the people mover station is so close that if you choose it as an option it really is convenient and really was a cool option for us, just something my family had never seen or done before. Last but definitely not least the staff are all so super helpful. Would definitely recommend and will be sure when I come back to Miami to book with them again.

D'Ann Stokes-McRimmon

4/5

14 Nov, 2023

Perfect location with great views! Valet responsive. Front desk quick and friendly. Starbucks and other local shops, services and restaurants on site. Connects to the Marriott via an underground walkway. The salt water pool was very nice but always shaded (no sun) and deck was under construction at the time of our stay. Jacuzzi was great! The security features here to get in and out were not working well and a bit like a silly frustration but the concierge was always helpful. Would definitely stay here again

Rhonda Thomas

5/5

29 Dec, 2023

The hotel was nice and the condo we were in was really nice. Our room was on the 35th floor and very spacious (over 1800 square feet). Everyone in my group was very pleased with the amenities that are located in the building. There are several nice restaurants along with unexpected boutiques for shopping. The security procedures that are in place are am added touch. When you check in, you must swipe the palm of your hand which is kept on file while at the hotel. You must swipe the palm of your hand to enter the elevator area and to get on the elevator. This is a nice touch. The hotel is on the water and our room had excellent views of the water. The night air and view from the extended balcony were great for us in December. It was too hot or too cold, the night temperature outside was about 74-75 degrees, which was very comfortable. There is a Publix, CVS, as well as restaurants, a music/dance theater and the free rail system within walking distance.

Elizabeth Marie

3/5

13 Oct, 2023

I stayed here for my birthday vacation 10/4 - 10/6 and there were some great things about the hotel and also some things that needs improvement. Pros: Beautiful room with upgraded luxury appliances etc. Breathtaking view of the ocean on the balcony. The 3 stars is for that reason only. Cons: Confusing entry by hand and had trouble with figuring out how to get to the lobby when leaving on the elevator; card swipe declined for no reason. Doubletree is known for their warm cookies and although we were offered them, they did not come warm. I asked the front desk agent directly to make sure and she said they're not warm and apologized. We stayed in a 2 bedroom/2 bathroom condo/suite. No full body mirror in the suites. Bug (possible roach) randomly crawling on suitcase. Whether it came from inside or outside we don't know. Front desk takes forever to answer the phone, if at all. My room door was wide open upon returning from my birthday night out; not cracked open, but wide open. As we approached the room, we didn't go in because we didn't know if someone was in there/broken into, so we went back down to the lobby to have security come back up with us to check it out. Me and my cousin know for a fact that we absolutely closed and locked the door before leaving. We make a point to double-check that the door is closed before walking away. Very scary safety violation of security especially for 2 young ladies who've never been to Miami before. We requested a thorough investigation of the camera footage and a few days later security/Manager Thalia said they only see us in the hallways leaving and coming back within that period of time. But the door had to open at some point. They didn't have a camera view of the actual door. Allegedly the door is not secure unless it's clicked closed, we were told. We know we did just that, but there's really nothing we can do to prove otherwise. Thalia offered a 30% credit for the incident. Overall I enjoyed my stay and the issues didn't take away from a great birthday vacation, but I would suggest staff warn future guests of making sure the door is 100% secure when leaving the room. Or simply fix the door problem altogether.

Julia Boigenzahn

5/5

22 Jan, 2024

D'Ann Stokes-McRimmon

4/5

14 Nov, 2023

Rhonda Thomas

5/5

29 Dec, 2023

Elizabeth Marie

3/5

13 Oct, 2023

michael mitchell

3/5

17 Jan, 2024

Everything was good. Our A/C was noisy. Good thing it was cool so we could turn it off at night. Otherwise very nice. Traffic in this area (if you're driving) is horrible.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.