DoubleTree by Hilton Hotel London - Chelsea

4.1/5(1.34K Reviews) rating

4 Star Hotel locationPin

London, England

DoubleTree by Hilton Hotel London - Chelsea exterior_detail

178

1/178

About hotel

Immerse yourself in the vibrant and charming city of London, while enjoying affordable and luxurious accommodations at our 4-star DoubleTree by Hilton Hotel London - Chelsea. Located in the bustling Hammersmith and Fulham neighborhood, our central address offers easy access to London's must-see attractions, such as Stamford Bridge Stadium, Buckingham Palace, Big Ben, and St. Paul's Cathedral. Our hotel features 172 modern and elegant rooms, each with essential amenities, like complimentary high-speed Wi-Fi and wired Internet, refrigerators, flat-screen TVs, and lavish en-suite bathrooms equipped with complimentary toiletries. Step outside our hotel and experience the lively city of London. Take a short walk to the tranquil Thames River, just 0.5 km away, or catch an exciting game at Stamford Bridge Stadium, a mere 1.2 km from our hotel. Other nearby attractions include the fascinating Natural History Museum, Victoria and Albert Museum, Science Museum, and the picturesque Kensington Gardens. We understand the needs of our corporate guests and offer a range of convenient amenities, including complimentary wired Internet access, a fully-equipped business center, and reliable dry cleaning and laundry services. Our attentive concierge team will ensure that your every need is taken care of, allowing you to focus on your important work. Satisfy your taste buds at our stylish on-site restaurant, Grill Restaurant, or grab a cup of coffee at our cozy coffee shop. Late-night cravings? No problem. Our room service is available to fulfill your hunger pangs. In the evenings, relax and unwind with a refreshing cocktail at our elegant bar/lounge. For travelers arriving by air, our hotel is conveniently located near multiple airports, such as Heathrow, London City, Gatwick, and Luton, making your journey to DoubleTree by Hilton Hotel London - Chelsea a breeze. Book your stay with us today and start your London adventure in luxury and comfort. As the famous writer Oscar Wilde once said, "The only way to get rid of temptation is to yield to it." Yield to the temptation of a phenomenal stay in the heart of London at our hotel. Our address is Imperial Road Imperial Wharf, England SW6 2GA, United Kingdom, making it easy for our guests to reach us.

Highlights

• Located in the heart of London with easy access to popular tourist attractions • 4-star hotel with 172 air-conditioned rooms, offering both wired and wireless internet access • Close proximity to Stamford Bridge Stadium (1.2km), Buckingham Palace (10 min drive), and Big Ben (5.8km) • Minutes away from the Thames River and Clapham Common • Convenient for business travelers with a business center and dry cleaning services • Enjoy a delicious dinner at the hotel's Grill Restaurant or a drink at the bar • Complimentary concierge services and free Wi-Fi for all guests • Variety of nearby airports including Heathrow (24.1km) and London City (20.7km) • Budget-friendly option with continental breakfast available daily (fee applies)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

172

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Concierge desk

Breakfast available

Coffee/tea

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Concierge desk

Food & Beverages

Breakfast available

Coffee/tea

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property uses eco-friendly cleaning products.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property uses eco-friendly cleaning products.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹33,527

₹35,449

5% OFF

+ ₹5,330 taxes / night

Earn 388 Reward Points

Select Rooms

Room, 1 King Bed

224 sq.ft (20.81 sq.mt)

Smoking policy – non-smoking available

Room Service

Refrigerator

Safe

Free toiletries

Coffee machine

Housekeeping - daily

Fire safety compliant

Private bath or shower

Air conditioning

Ironing Services/ board

Hairdryer

Private bathroom

See All

OPTION 1

Partial Refundable

₹33,527

₹35,449

5% OFF

+ ₹5,330 taxes / night

Update Price

Earn 388 Reward Points

Amenities

Location

Imperial Rd, London, England, SW6 2GA

View on Maps

Ratings & Reviews

4.1/5

1.34K Ratings

Bek Thompson

5/5

22 Jan, 2024

Lovely hotel , can’t fault the location it’s so close to the overground and the river bus harbour. got there early and got early check-in. The lady at the desk was so lovely and helpful. The warm cookie for check in is a lovely touch and very yummy. Room was lovely nice and clean , well stocked with tea,coffee and standard toiletries. All the staff we encountered were lovely. They looked after our bags in a secure room after check out until it was time for us to leave. Very pleasant experience and would stay here again.

Jason Chalk

5/5

19 Jan, 2024

Travel to Imperial Wharf from central London took a bit longer than I'd anticipated, but the hotel is so close to the station I almost walked straight by it. Rooms are clean, comfortable and well equipped. I was given the key and directions to a completely different room to the one I had been allocated, but fortunately it was unoccupied, and they quickly sorted out once I went back to reception. A free drink voucher for the inconvenience was a nice touch, although the bar was freezing and the few guests that were there were all wearing thick padded jackets, so I didn't hang around. The room was quiet, even though it faced the road. Breakfast was suitably early and extensive and check-out simple. Would definitely stay again, even though layering up in the bar shouldn't really be necessary!

Maggie

5/5

23 Jan, 2024

Pros: very close to Imperial Wharf station, opposite supermarket, clean rooms, good customer service. Cons: my shower didn’t run that well, the buffet breakfast could be better, not many dining options outside the hotel around All in all, I enjoyed my stay at Doubletree Chelsea and love this brand! Will be back if ever in London again :)

Jonathan S.

1/5

24 Dec, 2023

This hotel maintains a clean and pleasant environment. However, the staffing seemed inadequate. We arrived early at 9 am due to an early flight, and the staff member offered he would try to secure a room with a good view for our extended stay over Christmas. Unfortunately, the room we received had a disappointing interior view, primarily of concrete and other rooms. As you can see from the attached photos, it’s of other rooms, dingy interior views, and windows with tarps hanging over them. Upon requesting an alternative room, given we were a bit surprised after our earlier discussion, even suggesting a possible switch on another night, the response from the staff was less than satisfactory. Despite our early arrival, we were told front-facing rooms were requested days before, which seemed questionable and frankly a completely different story from the morning. The staff member became defensive and somewhat rude and began interrogating me as to what guarantees I was given (“Did we guarantee you a front facing room?”), leading to a tense interaction. This was particularly disheartening as we were operating on 2 hours of sleep from a long international trip, aren’t with family for the vacation (and the view would have been enjoyed) and hoping for a pleasant Christmas stay. Our only option was to downgrade our room for a front-facing view, which ultimately seemed a bit unreasonable given we paid for a higher class of room. Be aware that there’s about a 50% chance of getting a pretty rough view when booking at this hotel. I don’t appreciate being passive aggressively gaslit by the front desk or bait and switched given the photos of this hotel online.

Bek Thompson

5/5

22 Jan, 2024

Jason Chalk

5/5

19 Jan, 2024

Maggie

5/5

23 Jan, 2024

Jonathan S.

1/5

24 Dec, 2023

Betty Lui

5/5

7 Dec, 2023

I loved this Doubletree. I had to keep extending my stay because I was there for a friends funeral. The front desk agents were kind, helpful and went out of their way to just keep me in the same room despite booking some different points and rates. Location excellent next to the overground and the rooms were clean and comfortable.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.