DoubleTree by Hilton Hotel London Ontario

4.1/5(1.97K Reviews) rating

4 Star Hotel locationPin

London, Ontario

148

1/148

About hotel

Discover the hidden gem of Downtown London at DoubleTree by Hilton Hotel London Ontario. Our convenient location, at 300 King St, Ontario N6B1S2, Canada, puts you right in the heart of the city's bustling cultural scene. Beyond our prime location, our 4-star hotel offers affordable accommodations suitable for all types of travelers. Choose from our 323 thoughtfully designed guestrooms, equipped with premium amenities to ensure your ultimate comfort. Sink into our plush pillow-top beds, wrapped in luxurious down comforters and premium bedding. Stay connected with complimentary wired and wireless Internet access, and unwind with your favorite shows on our flat-screen TVs with cable programming. Our rooms also feature convenient amenities such as a mini-fridge and MP3 docking station. Step outside our doors and explore the wonders of London, from the stunning artwork at the Jonathon Bancroft-Snell Gallery to the retail therapy at Citi Plaza Mall. Enjoy a leisurely stroll through Victoria Park or attend an event at the nearby London Convention Center - all within walking distance. For those seeking a lively nightlife, the London Music Hall and Grand Theatre are just a short distance away. After a day of adventure, relax and rejuvenate in our indoor pool or grab a drink at our bar/lounge. For business travelers, we offer a 24-hour business center and meeting facilities. Additional services include concierge services, a gift shop, and a cozy shared TV lounge. Satisfy your cravings at our on-site restaurant, or grab a hot cup of coffee from our cafe. In a hurry? Our room service has got you covered. And on weekdays, indulge in a cooked-to-order breakfast for a nominal fee. Traveling to London? We are located just 10.5km away from London International Airport. With our unbeatable location, affordable rates, and exceptional amenities, DoubleTree by Hilton Hotel London Ontario is the perfect choice for your next stay in Downtown London. Don't wait any longer, book now and experience the epitome of comfort and convenience. To secure the best DoubleTree by Hilton Hotel London Ontario room prices, make sure to book DoubleTree by Hilton Hotel London Ontario online.

Highlights

• Centrally located 4-star hotel in Downtown London, within walking distance of Victoria Park and London Convention Center • Spacious and comfortable guestrooms with amenities including free wired and wireless internet and pillowtop beds • Close proximity to popular tourist attractions such as the Budweiser Gardens and Museum London • Within 5 kilometers of London International Airport, perfect for both business and casual travelers • Indoor pool and concierge services for relaxation and convenience • On-site restaurant, bar, and coffee shop for convenient dining options • Ideal for budget and luxury travelers with a variety of room options and amenities available • Self-parking and business center for added convenience and productivity during your stay.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

323

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Vending machines

Bell staff/porter

Accessible parking

Concierge desk

Banking services

Indoor pool

Breakfast available

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Vending machines

Bell staff/porter

Accessible parking

Concierge desk

Banking services

Indoor pool

Food & Beverages

Breakfast available

Services

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Green Key Global.

Special check-in instructions

Pool access available from 7:00 AM to 10:00 PM.

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Green Key Global.

Special check-in instructions

Pool access available from 7:00 AM to 10:00 PM.

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹9,465

₹10,408

9% OFF

+ ₹2,019 taxes / night

Earn 114 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹9,465

₹10,408

9% OFF

+ ₹2,019 taxes / night

Update Price

Earn 114 Reward Points

Amenities

Location

King St, London, Ontario, N6B1S2

View on Maps

Ratings & Reviews

4.1/5

1.97K Ratings

Arezou Rafieian

3/5

28 Jan, 2024

The hotel is very clean but a bit old. The beds are comfy, and the pool/hot tub are clean and nice. Surprisingly, the pool showers lacked hot water. The buffet breakfast is lacking variety and not worth the cost. Overall, I expected more from this hotel considering the price!

Crystal Kennedy

1/5

8 Dec, 2023

Was there for business. Upon my arrival while checking in, left my vehicle under carport while I ran in only to be greeted what looked like 2 homeless people at the door. Then having to walk past those 2 same men as a woman traveling alone after parking my vehicle. I felt extremely uneasy. While in my room I could hear people on both sides and the elevator digging, plus the never ending train traffic. Rooms were amazing, clean and efficient. Not much sleep. Check- out was seamless although my uneasiness was justified when finding out another patron had her vehicle broke into in the parking garage. ? Security So yet again felt uneasy walking outside to this parking. I walked with my phone recording not knowing what I may come upon. During my walk to my vehicle a man was screaming profanity. Never to return to this hotel

K S

3/5

8 Dec, 2023

I attended a really beautiful event here but I was disappointed it was held on the same floor as the gym and pool. There must have been some kind of hockey tournament in town and we had several groups of teenage boys come down the hall out of the way to peek in. I was almost hit with a football twice by them when trying to go to the bathroom. The staff in the room dealt quickly with the unwanted guests but it would have been a better experience if there was someone to make sure children weren't playing in the halls just outside the event room.

Kelly Bedal

4/5

25 Aug, 2023

We were there during a huge convention. Our room was not quite ready when we registered so they automatically upgraded our room. Very nice. They staff were kind, competent and friendly especially the older gentleman, George! He was always smiling and noticed I was using a cane and brace for a bad knee. He went above and beyond by offering us a wheelchair for the duration of our stay so that I would be more comfortable. So thoughtful and it really did help! Every staff member was able to answer our questions and lead us in the right direction when we needed help. Even though the room was a bit dated the overall stay was great and we would definitely stay there again. We loved the access to so many amenities in the downtown core.

Arezou Rafieian

3/5

28 Jan, 2024

Crystal Kennedy

1/5

8 Dec, 2023

K S

3/5

8 Dec, 2023

jaycw669

5/5

21 Dec, 2023

Had a great stay at this hotel. The staff were fantastic, the pool and hot tub were perfect and the room was clean and comfortable. I wish the restaurant was open a little later in the morning but then again Im just too lazy to get out of bed early lol. Overall, highly recommend.

Kelly Bedal

4/5

25 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.