DoubleTree by Hilton Hotel London -Tower of London

3.7/5(763 Reviews) rating

4 Star Hotel locationPin

London, England

DoubleTree by Hilton Hotel London -Tower of London primary_image

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About hotel

Welcome to DoubleTree by Hilton Hotel London - Tower of London, where affordability meets luxury. Our centrally located hotel offers 583 guestrooms, each equipped with modern amenities such as refrigerators and complimentary wired Internet access. Our commitment to providing a unique and engaging stay sets us apart from other hotels in the area. Step into our beautifully designed rooms and be amazed by the in-room entertainment systems and designer bathrooms with complimentary toiletries and hair dryers. Our prime location in London's financial district makes it easy to explore the city's famous landmarks such as The Gherkin, Sky Garden, and Borough Market. Take a stroll along the Thames River, just 1.3km away, or visit iconic attractions like the Globe Theatre and St. Paul's Cathedral. At DoubleTree by Hilton Hotel London - Tower of London, we offer a variety of leisure activities including a 24-hour fitness center, rooftop terrace, and garden for our guests to enjoy. Stay connected with complimentary wireless Internet access throughout the hotel and let our concierge services handle all your needs. For business travelers, our hotel offers complimentary wired Internet access, express check-out, and 9 meeting rooms to ensure a seamless and productive stay. When it's time to refuel, dine at our on-site restaurant, City Cafe, or grab a quick bite at our grocery/convenience store. End your day with a drink at one of our two bars and wake up to a delicious breakfast buffet. Our convenient location, just 7 Pepys Street, EnglandEC3N 4AF, United Kingdom, makes it easy to reach DoubleTree by Hilton Hotel London - Tower of London from the London City Airport, only 10.5km away. With on-site parking available for a fee, you can relax and enjoy your stay with us. Book DoubleTree by Hilton Hotel London - Tower of London room prices online today and experience the ultimate combination of comfort and convenience.

Highlights

• Excellent central location, just a 5-minute walk from Tower of London • Rooms with modern amenities, including refrigerators and DVD players • Close to popular attractions like Tower Bridge and The Shard (1.5-2.5 km) • Financial District, Sky Garden, and The Gherkin all within 1 km • Easy access to major airports - London City (10.5 km), Heathrow (30.9 km), and Gatwick (84.8 km) • 24-hour fitness center and rooftop terrace with stunning views • Complimentary Wi-Fi and concierge services • Ideal for both casual and business travelers with 9 meeting rooms and business amenities • On-site restaurant and 2 bars for dining and unwinding • Buffet breakfast available (surcharge) from 6:30 AM to 10:30 AM daily

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

583

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Accessible parking

Terrace

Concierge desk

Banking services

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Accessible parking

Terrace

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: GBP 25.00.

We have included all charges provided to us by the property..

One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 34.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 75.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: GBP 25.00.

We have included all charges provided to us by the property..

One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 34.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 75.

₹28,387

₹31,433

10% OFF

+ ₹4,994 taxes / night

Earn 333 Reward Points

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₹28,387

₹31,433

10% OFF

+ ₹4,994 taxes / night

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Earn 333 Reward Points

Amenities

Location

Bryanston St, London, England, EC3N 4AF

View on Maps

Ratings & Reviews

3.7/5

763 Ratings

DK B

3/5

1 Oct, 2023

If location is the most important amenity this might be the hotel for you. The location is excellent. However, you will have to walk up and down stairs to get to your room. Unfortunately, our room was right next to the stairs. So, we heard everyone that took the stairs. One day the lift was out and the stair traffic was horrible. We could not see out our windows so not sure of the view. I also agree with other reviews on the safety of the bathroom. The tub is challenging to get in and out. On a positive note the rooms are clean and the breakfast is good.

Lee Griffiths

3/5

1 Oct, 2023

Very disappointing hotel. 25+ nights in Hilton’s this year and this was the worst, at least in terms of value for money. More than £300 (including using some points), to receive poor service overall. I think mainly due to low staffing. The bar was slow / difficult to get a drink, the breakfast took more than 10-mins to get a drink and the food replenishment wasn’t great. Many stations without food and it wasn’t like the place was totally full. The room overall was nice looking and reasonable size for central London but the bathroom was old style. A fixed shower head above a slippery bath is way below expectations. I think had I paid £100-£150 a night, I might have overlooked but for the price I feel robbed. I’m a very positive reviewer, Hilton Honors member too but feel this feedback is needed. Of course the location is very good for seeing a lot of the key sites in London which maybe is a reason on its own to stay there.

Adam Lewis

3/5

30 Nov, 2023

As a Diamond member I was disappointed with this hotel. I wasn’t welcomed as a Diamond Member and wasn’t given an upgrade which is part of the hotel reward scheme. I stay away on average 70 nights a year in Hilton’s as well as other properties. The checkin process was slow, whilst being checked in the person who was serving us kept answering the phone. I was put into the Bloomsbury room which was on the LG floor with a frosted window in a very noisy location, the room was cold and took a long time to heat up. Breakfast was disappointing with very limited choice, the orange juice tasted off and coffee wasn’t great. It’s an expensive hotel but that’s due to the location. Unfortunately my advice would be to stay at the Hilton Hyde Park or Double Tree Hyde park. They are both only 2 stops down on the central line and are much better.

Jannis Koasidis

2/5

11 Nov, 2023

It was a big disappointment. The room was small but apparently that's normal for London. Despite the high price tag. The air conditioning didn't work the first night (it was super cold despite setting it for max temperature), apparently it was a settings thing. The staff helped me fix it but then the AC was very loud at night, making strange noises, the fan in the bathroom worked all the time and was very loud. The floor in the bathroom was super cold. At night I could hear other guests outside the room, also sounds from the adjoining rooms. The breakfast was very mediocre. That was definitely not a 4 star experience, more like 1-2 stars. Never again.

Jane Lee

4/5

24 Oct, 2023

Rooms are clean and spacious. The location is terrific. Near to Oxford Street and Regent Street, there are plenty of food places nearby. Primark is round the corner for any emergency items you’d need. The staff, especially Sardia, was friendly and helpful. Thank you, Sardia, for your assistance when I needed help on extending my stay. The breakfast spread was terrific, and staff Nathaline and Ashkhay were very friendly and obliging.

DK B

3/5

1 Oct, 2023

Lee Griffiths

3/5

1 Oct, 2023

Adam Lewis

3/5

30 Nov, 2023

Jannis Koasidis

2/5

11 Nov, 2023

Jane Lee

4/5

24 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.