DoubleTree by Hilton Hotel Los Angeles Downtown

4/5(3.08K Reviews) rating

4 Star Hotel locationPin

Los Angeles, California

DoubleTree by Hilton Hotel Los Angeles Downtown facade

233

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About hotel

Experience a seamless blend of affordability and luxury at DoubleTree by Hilton Hotel Los Angeles Downtown, located at 120 S Los Angeles Street, California90012, United States. Our prime location in the heart of the bustling downtown area puts you just minutes away from popular attractions like the Crypto.com Arena and the Los Angeles Convention Center. Upon check-in, be greeted with 434 modern and comfortable guestrooms, complete with amenities such as refrigerators and LCD televisions to make you feel right at home. Our pillowtop beds with down comforters and premium bedding ensure a rejuvenating rest after a day of exploring the city. Enjoy breathtaking city views from our fitness center or relax in our enchanting garden. Stay connected with our hotel's wireless Internet access (surcharge) and concierge services. Don't forget to grab a souvenir from our onsite gift shop to remember your stay. Ideal for business travelers, we offer a 24-hour business center and 14 meeting rooms. Self-parking is available for an additional charge. And when it’s time to discover the diverse culture of Los Angeles, our convenient location puts you within reach of top attractions such as the Los Angeles City Hall, The Broad museum, and the iconic Walt Disney Concert Hall. Plus, with multiple nearby airports, including the Los Angeles International Airport, getting to and from our hotel is a breeze. Satisfy your cravings and quench your thirst at our on-site restaurant, Justice Urban Tavern. And for a fee, indulge in a delicious cooked-to-order breakfast from 6:00 AM to 11:00 AM to kickstart your day. Book DoubleTree by Hilton Hotel Los Angeles Downtown online and enjoy the perfect blend of comfort, convenience, and luxury. We are the ideal choice for affordable accommodations for all types of travelers in this vibrant metropolis. Let us be the canvas for your unforgettable memories during your stay at our 4-star hotel.

Highlights

• Centrally located 4-star hotel with 434 guestrooms • Minutes from Crypto.com Arena and Los Angeles Convention Center • Luxury pillowtop beds with premium bedding and iPod docking stations • Close proximity to popular tourist attractions like The Broad and Walt Disney Concert Hall • Easy access to public transport: 0.3 km from Los Angeles City Hall • On-site dining at Justice Urban Tavern and a bar/lounge for drinks • Fitness center and beautiful garden views for relaxation • Ideal for business travelers with 24-hour business center and 14 meeting rooms • Distance from airports: 30.5 km from LAX, 24.6 km from BUR, 22.1 km from HHR, 39.2 km from LGB, 35.4 km from VNY • Self parking available and concierge services for convenience

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

434

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Vending machines

Accessible parking

On-Site parking

Valet parking

Concierge desk

Banking services

BBQ/Picnic area

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Vending machines

Accessible parking

On-Site parking

Valet parking

Concierge desk

Banking services

Activities

BBQ/Picnic area

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a smoke detector and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A damage deposit of USD 75 will be collected before check-in..

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

An adult age 18 or older must assume all liability for the booking. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a smoke detector and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A damage deposit of USD 75 will be collected before check-in..

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹14,956

₹16,523

9% OFF

+ ₹1,926 taxes / night

Earn 168 Reward Points

Select Rooms

Room, 1 King Bed, Accessible, Non Smoking

316 sq.ft (29.36 sq.mt)

Smoking policy – non-smoking available

Air conditioning

Refrigerator

Safe

Desk

Free toiletries

Heating

Blackout Curtains

Newspaper

Housekeeping - daily

Adjoining rooms

Fire safety compliant

Private bath or shower

Ironing Services/ board

Coffee machine

Private bathroom

Hairdryer

Wheelchair

See All

OPTION 1

Partial Refundable

₹14,956

₹16,523

9% OFF

+ ₹1,926 taxes / night

Update Price

Earn 168 Reward Points

Amenities

Location

120 S Los Angeles Street, Los Angeles, California, 90012

View on Maps

Ratings & Reviews

4/5

3.08K Ratings

Tara Tussing Unverzagt

5/5

21 Jan, 2024

The hotel has a great location for downtown festivities. The decor seems a little worn but nice. There's a bar/lounge in the lobby area that's nice to relax in or meet up with others. There was a Japanese garden that was beautiful but we couldn't take advantage of it during our stay because of the rain. Most days, all year, would probably be lovely for relaxing and gathering with friends and/or family.

Priscilla Antunez

3/5

7 Jan, 2024

The service, staff, and location were all great. We also had fun taking pictures with their Christmas decorations in the lobby and the Kyoto garden (floor G). Our room was small but thought it was a great layout given the common space restrictions in downtown areas. My nephew and I liked the gym area and restaurant bar, and he was particularly thrilled about us not feeling the earthquake at all the morning of 1/5 (he specifically asked I give an extra star for this). However, there was a musty smell as soon as we got off the elevator to our room (floor 11), a bit of water damage on the ceiling next to the shower (room 1115), one of the mattresses felt old (the other one was great), and the heating wasn’t working properly the night of 1/4/24 (the room felt cold and the temperature went down from 66 to 65 F even when setting it to 75 F).

Georgia Ryan

1/5

20 Dec, 2023

DO NOT STAY HERE. There are currently workers from the hotel protesting out the front of the hotel with car horns, megaphones, drums, shouting and chanting as early as 5:30am. We were woken up abruptly on a day where our flight isn’t until 11pm tonight. The hotel should have communicated the striking/protesting action to guests before their stay to give them the opportunity to stay elsewhere to avoid the suspended hotel services and terrible noise distraction. I sent a message to the hotel and did not receive any response at all. Completely unacceptable and disappointing. Will not be staying at a Hilton/Double Tree again. Furthermore, the room was extremely outdated and needs to be completely overhauled. How this hotel has remained in business is a mystery to me. The value for the price is not justifiable. The room and bathroom were not spacious - could not close the door to the bathroom when in the toilet. We were told we would be in a king room, but were put in a room with two doubles and there was barely room to put our bags. Terribly uncomfortable having our legs hang over the end of the double bed. The TV had basic channels only with no ability to watch streaming services or screencast from a phone. No water or cups in the room. We are demanding a refund for our stay given the totally unacceptable experience we have had to endure. Rating it a 1 star because there is no option for zero stars.

Ill Wezee

4/5

21 Jan, 2024

Loved this stay! Frontdesk was very accommodating, even with allowing a late checkout due to last-minute travel disruptions. Room was very spacious but the bathroom, while clean and upscale, was very constricting (you have to fully enter the restroom and close the door to access the shower). That said, I have absolutely no complaints. Delicious check-in chocolate chip cookies. Quiet ⭐⭐⭐⭐⭐ Complimentary tea and coffee (machine). Fast-charging USB ports next to both bedside end-tables. Good selection of cable channels. Plush pillows and pillowtop mattress. Free Wi-Fi with good streaming speed to boot!

Tara Tussing Unverzagt

5/5

21 Jan, 2024

Priscilla Antunez

3/5

7 Jan, 2024

Georgia Ryan

1/5

20 Dec, 2023

Amy Avendano

4/5

22 Dec, 2023

Not the most modern rooms, could use some spot cleaning in some room areas. I do hope management reached the unions demands! Arie and Jessica were lovely and great at check in. I would recommend window cleaning services for this hotel though. Great location in the heart of little tokyo.

Ill Wezee

4/5

21 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.