DoubleTree by Hilton Hotel & Suites Houston by the Galleria

3.6/5(5.40K Reviews) rating

4 Star Hotel locationPin

Houston, Texas

DoubleTree by Hilton Hotel & Suites Houston by the Galleria primary_image

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About hotel

Welcome to the vibrant and bustling Greater Uptown in Houston, where you will find DoubleTree by Hilton Hotel & Suites Houston by the Galleria. Our hotel is conveniently located at 5353 Westheimer Rd, Texas77056, United States, providing easy access to top attractions such as Rice University, the Houston Zoo, and MD Anderson Cancer Center - all within a short 10-minute drive. Escape the hustle and bustle of the city and relax in one of our 476 beautifully appointed guestrooms, equipped with modern amenities such as refrigerators and 60-inch smart televisions with satellite programming. Stay connected with complimentary wireless internet, and refresh in the en-suite bathrooms featuring complimentary toiletries. Explore the vibrant neighborhood and its attractions with our convenient shuttle service, connecting you seamlessly to popular destinations like the Ice at the Galleria skating rink and Gerald D. Hines Waterwall Park. For our business guests, we offer a well-equipped business center and over 9,000 square feet of event space, ensuring a productive and successful trip. After a long day, recharge at our 24-hour fitness center or take a refreshing dip in the outdoor pool. Indulge in delicious options at our snack bar and deli, or sip on a refreshing cocktail at the hotel bar. Start your day off right with our weekday breakfast served from 6:30 AM to 9:30 AM and weekends from 7:00 AM to noon, or take advantage of our 24-hour room service. No matter the purpose of your visit, the DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers affordable and comfortable accommodations suitable for a variety of guests. Make your reservation and book DoubleTree by Hilton Hotel & Suites Houston by the Galleria online now for the best room prices. With close proximity to Houston William Hobby Airport, George Bush Intercontinental Airport, and Houston, TX (EFD-Ellington Field), our hotel is easily accessible. Discover the perfect blend of comfort, convenience, and luxury at DoubleTree by Hilton Hotel & Suites Houston by the Galleria for an unforgettable stay.

Highlights

• Located in the vibrant Greater Uptown district of Houston • Only 0.5 kilometers from The Galleria shopping center • Conveniently close to Houston's top tourist attractions such as Rice University and Houston Zoo • Within 10 kilometers of MD Anderson Cancer Center and NRG Stadium • Range of rooms and amenities suited for both casual and business travelers • Rooms equipped with modern comforts like LED TVs and complimentary WiFi • On-site recreational options including an outdoor pool and 24-hour fitness center • Complimentary shuttle service available within 3 miles • Approximately 26.9 kilometers from Houston William Hobby Airport and 43.7 kilometers from George Bush Intercontinental Airport • Business facilities and services available, perfect for corporate travelers • Wedding planning services offered at the hotel • On-site dining options, including a snack bar and 24-hour room service • Event space of 9202 square feet (855 square meters) available for meetings and gatherings

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

476

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Accessible parking

Valet parking

Terrace

Breakfast available

Coffee/tea

Transportation

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Accessible parking

Valet parking

Terrace

Food & Beverages

Breakfast available

Coffee/tea

Services

Transportation

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards, debit cards, and cash.

Onsite parties or group events are strictly prohibited.

Safety features at this property include a fire extinguisher and window guards.

Professional property host/manager.

LGBTQ friendly.

Events/parties not allowed.

Parking height restrictions apply.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 50 per night.

*0.70 percent destination fee will be charged.

We have included all charges provided to us by the property..

The seasonal pool will be open from October to April..

Pool access available from 6:00 AM to 10:00 PM.

Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

A car is not required for transportation to and from this property..

Parking height restrictions apply..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 23.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 50.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards, debit cards, and cash.

Onsite parties or group events are strictly prohibited.

Safety features at this property include a fire extinguisher and window guards.

Professional property host/manager.

LGBTQ friendly.

Events/parties not allowed.

Parking height restrictions apply.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 50 per night.

*0.70 percent destination fee will be charged.

We have included all charges provided to us by the property..

The seasonal pool will be open from October to April..

Pool access available from 6:00 AM to 10:00 PM.

Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

A car is not required for transportation to and from this property..

Parking height restrictions apply..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 23.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 50.

Service animals are exempt from fees/restrictions.

₹10,180

₹12,113

16% OFF

+ ₹1,583 taxes / night

Earn 117 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹10,180

₹12,113

16% OFF

+ ₹1,583 taxes / night

Update Price

Earn 117 Reward Points

Amenities

Location

350 W 40th St, Houston, Texas, 77056

View on Maps

Ratings & Reviews

3.6/5

5.40K Ratings

Andrew Zemotel

4/5

29 Jan, 2024

Great, affordable hotel with excellent service. Rooms are clean & well maintained. Staff is friendly. Location is near both public transit and about a five minute walk from Times Square. Ten minute walk from Javits Center. Great views of the Manhattan Skyline. Only downside is that the four elevators which service a total of 37 floors (36 plus Lower Level), are very slow, even during slower times. Never more than a five minute wait, but still it was a longer wait than expected.

Jessica Goodwin

4/5

30 Dec, 2023

We booked this hotel as part of a package deal with British Airways. I was a little worried when I saw some of the reviews but I didn't need to be. Check in was fast and we loved the complimentary cookie (seriously good). We had a room on the 34th floor, and always managed to get in a lift within a few minutes except for one day when lots of people were checking out and the lifts were busier. The room was on the smaller side but absolutely fine for us. The view was incredible, especially at night. The hotel was clean and in a good location, close to times square, easy to get to subways and lots of midtown attractions are walkable. Its in a busy area, so may not be your cup of tea if you prefer a quieter location. The hotel had luggage storage which was really helpful on our last day, and Carlos sorted a transfer to the airport so we had a stress free final day before heading home. Would stay here again 👍

Jessica Adam

5/5

20 Dec, 2023

can’t believe the amount of bad reviews for this hotel! we stayed for 3 nights and don’t have a single complaint. The elevators were always quick for us and didn’t have to wait long. All the staff were very friendly and helpful, the rooms were a great size for NYC, the beds were so comfortable, very clean and brilliant location - we were able to walk everywhere! Would 100% recommend and stay again- thank you!!!! ⭐️⭐️⭐️⭐️⭐️

Jamie Sacker

2/5

26 Jan, 2024

We booked this hotel as part of a package with British Airways. As Hilton Diamond members, it was incredibly disappointing. We had to ask to change room after the first night due to load noises from the AC and neighbouring rooms using water, I’m a heavy sleeper and it was still unbearable. The receptionist we spoke to about our concerns said she could change us, but we had to come back later. When we came back later she hadn’t actually changed our room over at all. The guy on reception rectified this, but I’m glad it wasn’t a busy week. The room we moved into was identical, but without the noises at least. The rooms were small and cramped and very outdated. We originally extended our break to stay a further two nights but have switched to a different Hilton hotel. Location was good, but area a bit sketchy at night. Wouldn’t recommend the hotel or stay here again.

Brian Smith

5/5

25 Jan, 2024

Great for solo travelers or couples ... Maybe not for families with kids. Small rooms, but quite clean. Lobby staff is friendly, which is pretty amazing considering what they have to put up with ... Just read some of these other reviews ... Geez! If you want a location near Times Square and subway access, I think you'd be hard pressed to find a better place at this price point. Satisfied Hilton Diamond member. I'd stay again for sure.

Andrew Zemotel

4/5

29 Jan, 2024

Jessica Goodwin

4/5

30 Dec, 2023

Jessica Adam

5/5

20 Dec, 2023

Jamie Sacker

2/5

26 Jan, 2024

Brian Smith

5/5

25 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.