DoubleTree by Hilton Houston Medical Center Hotel & Suites

3.7/5(2.03K Reviews) rating

4 Star Hotel locationPin

Houston, Texas

DoubleTree by Hilton Houston Medical Center Hotel & Suites facade

294

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About hotel

Get ready for an unforgettable stay at the DoubleTree by Hilton Houston Medical Center Hotel & Suites. Our prime location on 6800 Main Street, Texas77030, United States makes it the perfect choice for travelers seeking affordable yet luxurious accommodations. Step into one of our 287 beautifully designed guestrooms and experience a seamless blend of convenience and comfort. From modern amenities like LCD televisions and complimentary Wi-Fi to in-room coffee/tea makers, every detail has been thoughtfully arranged to enhance your stay. Our private bathrooms are equipped with complimentary toiletries and hair dryers, adding a touch of luxury to your experience. But the DoubleTree is not just about convenience, it's also about rejuvenation. Stay active and refreshed with our on-site fitness center and outdoor pool. We also cater to our business travelers, with a 24-hour business center, well-equipped conference space, and meeting rooms. And with our complimentary shuttle service, you can easily explore the bustling city and top medical institutions, such as the MD Anderson Cancer Center and NRG Stadium, situated just a 5-minute drive away. For those interested in experiencing the culture of Houston, attractions like the George R. Brown Convention Center and Minute Maid Park are also within easy reach. Satisfy your appetite at our Three Meal Restaurant or unwind with a drink at the bar/lounge. And don't miss out on our delicious buffet breakfast, served daily to start your day off right. At the DoubleTree by Hilton Houston Medical Center Hotel & Suites, we pride ourselves on offering affordable accommodations suitable for a variety of travelers. Don't miss out on our DoubleTree by Hilton Houston Medical Center Hotel & Suites room prices, book online now to secure your spot. Welcome to the DoubleTree, where human authenticity meets modern technology.

Highlights

• Centrally located 4-star hotel near MD Anderson Cancer Center • Within a 5-minute drive to MD Anderson Cancer Center and NRG Stadium • 1 km from MD Anderson Cancer Center and Hermann Park • 287 guestrooms with LCD TVs, complimentary Wi-Fi, and private bathrooms • Recreational options include an outdoor pool and fitness center • Complimentary shuttle service within 2 miles • 24-hour business center and meeting room available • Onsite restaurant and bar offering buffet breakfast and meals • Conveniently located near Texas Children's Hospital and Houston Methodist Hospital • Easily accessible from George Bush Intercontinental Airport and Houston William Hobby Airport

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

297

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Swimming Pool

Vending machines

Bell staff/porter

Accessible parking

Hiking

Breakfast available

Transportation

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Swimming Pool

Vending machines

Bell staff/porter

Accessible parking

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Transportation

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in lb is 25.

Pet max weight (per pet) in kg is 11.

Service animals are allowed.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in lb is 25.

Pet max weight (per pet) in kg is 11.

Service animals are allowed.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

₹10,624

₹11,649

9% OFF

+ ₹1,640 taxes / night

Earn 122 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹10,624

₹11,649

9% OFF

+ ₹1,640 taxes / night

Update Price

Earn 122 Reward Points

Amenities

Location

Main St, Houston, Texas, 77030

View on Maps

Ratings & Reviews

3.7/5

2.03K Ratings

Sarah Nourse

3/5

14 Dec, 2023

For the first couple of minutes, I couldn't understand why there were low reviews. My room was clean, and I thought the staff was very friendly and helpful given the situation they were dealing with with the renovations. But then as time moved on, I can see why reviews are low. I'm a diamond lifer and I've stayed at a lot of double trees and this one is not up to par. I'm totally shocked that there are no microwaves in the room, or at the very least, a communal microwave downstairs. The water in the shower is warm but not hot. And the worst part is that the market was completely empty the whole 3 days I was here. Nothing to drink or snack on. I had to walk on the other side of the parking lot to the Pizza Hut just to get a drink. Like others have said, the breakfast is incredibly overpriced. And in the evening, they have one guy taking care of the entire area. He did his best and he was very friendly, but the wait was long to place an order. Again, I expect more from a DoubleTree...

Barbara Hutson

1/5

22 Jan, 2024

I checked in to this location and checked out the same day! The first room had ants and not just a few. It was an ant colony. The light didn’t work, the table leg was broken. No one, answered the phone at the first desk. Therefore, I had to go down to the front desk to make a complaint. The lady was extremely compassionate and switched us to a different room. The second room was not cleaned at all. The sheets was inside out, no Kleenex, no towels, crumbs, hair and food all over the floor, rug was not vacuumed. This is what drove me to checking out. I tried to call again to the front desk no answer. My face was itching as I was hold the phone to my face. There was brown substance all over the phone. I had a severe allergic reaction. At this point I gathered all of are items and headed downstairs to check out. I received an email from Ronald. Who did not address all my concerns. He basically only felt like they should still be paid! How unprofessional and rude! Basically, told me corporate has no say so with the policy. I will upload the emails and photos, videos or the room. Also, I will upload the video of my face and how severe my allergic reaction was and how it traveled all over my body! I will send in all my doctors bill as well. I’m also waiting on the results from the brown substance is. So, the company may thank Ronald and his email for anything that comes to this corporation. Clean your rooms and sanitize properly.

Donna Dampier

1/5

29 Jan, 2024

Booked this room 3 weeks before arriving at a Md Anderson Rate since I was going back for post op on Jan 7 . Confirming the price when getting there because of a game I was giving same rate as quoted . Upon checkout Jan 10 my room went from 129 to 494 for first two nights !!! I could have left if we would have know they were charging 494 and went to another Hotel outside of downtown !!! So I have a 1300 dollar bill for 3 NIGHTS when I was quoted right at 600…I WAS NOT THERE FIR THE BALLGAME (. Also no towels which I ended up going and getting and also coffee w/ condiments. ) NO CONCERN FROM Cindy , Andre or Tori with matters , they do not have the 4 chemo treatments to pay for . I have gotten 2 case numbers for customer service but was informed the Hotel is the only one who can refund … Donna

Sherry Bowman

5/5

27 Oct, 2023

Excellent service. Rooms were clean and well done. I especially appreciated the wonderful caring service provided by my shuttle driver "Rowdy". His genuine warmth and caring towards each person riding on the shuttle (please note this hotel is located in the medical district and all passengers were headed for medical appointments) along with his efficiency in handling any special needs such as wheel chairs was simply outstanding. Plus, he delt with the nonstop traffic in such a positive manner that we barely noticed it. It certainly made the experience much better for all.

Mark Wiger

1/5

14 Dec, 2023

Don't expect hospitality at this property. No smiles, no assistance indifferent to issues raised. For example my shower was lukewarm and I requested that I have a hot shower for the following morning which did not happen, in fact they denied that there was anything wrong with their water which was probably at the hottest 105°. The tub slants away from the drain. Also don't expect a property that is suited for occupation at this point. They're under construction with drills and hammers pounding relentlessly. The beer they served at my request had an expiration date of December of 2021. I asked for directions and they didn't know where things like the Methodist hospital, also like ( like the nearby metro line) so I asked what direction North was and the desk staff pointed 180° the wrong direction. I am a Hilton honors member and they stuck me in this room with dirty carpeting double bed, next to a room that was under renovation starting their construction 1 hour before the sign said they would be. My work schedule didn't allow me to check in before 2:30 in the morning which made for a short night. The shuttle is exclusive to those with medical appointments, no restaurant runs. This place should be taken off the double tree franchise membership. For a 2-day stay and the afternoon following my checking out I received this text message. "Just checking in--how is your stay going so far? Feel free to reply back with a 1-10 (10 being excellent). Have a great day! -Jazmin". When I brought matters to their attention there was no response. Desk staff are ill trained. AVOID

Sarah Nourse

3/5

14 Dec, 2023

Barbara Hutson

1/5

22 Jan, 2024

Donna Dampier

1/5

29 Jan, 2024

Sherry Bowman

5/5

27 Oct, 2023

Mark Wiger

1/5

14 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.