DoubleTree by Hilton Jakarta Kemayoran

4.6/5(9.78K Reviews) rating

4 Star Hotel locationPin

Jakarta, West Java

DoubleTree by Hilton Jakarta Kemayoran featured

1/79

About hotel

Indulge in affordable luxury at our award-winning 4-star hotel, Holiday Inn Jakarta Kemayoran, an IHG Hotel. Our conveniently located hotel in Jalan Griya Utama, Blok B No 1, Jakarta14350, Indonesia is the perfect base for exploring popular attractions such as Pasar Baru and Jakarta Cathedral, both just a 5-6 minute drive away. Choose from our 257 elegantly designed rooms, featuring modern amenities such as iPod docking stations and complimentary Wi-Fi, for a comfortable and relaxing stay. Our recreational facilities, including a health club and outdoor pool, provide the ultimate pampering experience. Don't miss out on the delicious fusion cuisine at our on-site restaurant, Botany. At our hotel, we cater to the needs of all travelers with a variety of services and amenities. Our concierge services, complimentary area shuttle, and babysitting services ensure that your stay is convenient and stress-free. For business travelers, our 24-hour business center and conference space offer a productive setting for meetings and events. Our prime location allows easy access to popular attractions like Gambir Expo, Mangga Dua, and Allianz Ecopark Ancol. With close proximity to Soekarno-Hatta International Airport and Halim Perdanakusuma International Airport, reaching our hotel is a breeze. Holiday Inn Jakarta Kemayoran, an IHG Hotel, is the ideal choice for both leisure and business travelers seeking affordable yet luxurious accommodations in Jakarta. Book Holiday Inn Jakarta Kemayoran, an IHG Hotel online and discover the perfect combination of comfort, convenience, and top-notch service. Plan your stay with us today and experience unparalleled hospitality in the heart of Jakarta.

Highlights

• Convenient location near Allianz Ecopark Ancol and other tourist attractions • Close to Jakarta International Expo and Pasar Baru (both less than 5km) • Variety of room options including iPod docking stations and DVD players • Amenities include complimentary Wi-Fi, health club, and outdoor pool • Free area shuttle for easy access to nearby attractions • Perfect for both casual and business travelers • Conference space and 24-hour business center for events • On-site restaurant and 24-hour room service options • Complimentary self-parking and concierge services • Airport shuttle available for a fee (24 hours) • Family-friendly with free babysitting services • Luxury, boutique, and budget accommodations available (257 rooms total)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

257

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Designated Smoking Areas

Terrace

Concierge desk

Children's Pool

Breakfast available

Airport shuttle service

Transportation

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Designated Smoking Areas

Terrace

Concierge desk

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Transportation

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a security system.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Guests must provide proof of COVID-19 vaccination.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

No elevators.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Guests must provide health documentation.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a record of full COVID-19 vaccination.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a security system.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Guests must provide proof of COVID-19 vaccination.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

No elevators.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Guests must provide health documentation.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a record of full COVID-19 vaccination.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹6,333

₹6,828

7% OFF

+ ₹1,337 taxes / night

Earn 76 Reward Points

Select Rooms

OPTION 1

Refundable

₹6,333

₹6,828

7% OFF

+ ₹1,337 taxes / night

Update Price

Earn 76 Reward Points

Amenities

Location

Sunter Agung, Jakarta, West Java, 14350

View on Maps

Ratings & Reviews

4.6/5

9.78K Ratings

Garry Wijaya

5/5

18 Jan, 2024

The hotel's warm and inviting atmosphere immediately made me feel at ease. The rooms were tastefully decorated, providing a comfortable and relaxing space to unwind. The staff were friendly and attentive, always ready to assist with any request or inquiry. The location was perfect, with easy access to local attractions and amenities. Overall,the stay was a wonderful experience.

Ramnah Rahim

5/5

25 Dec, 2023

Overall, I like the hotel especially the breakfast selection that have variety of food from western and local. The service from the staff is superb. Ms Anissa is very helpful, caring and attentive to my family. She is very sweet and caring to my son that needs some drink not in the selection. I also like the reception and concierge that very helpful and caring. I ll definitely come back here to stay in north Jakarta.. this ambiance is very relaxing that I call it a vacation.

Tomas Lim

5/5

18 Jan, 2024

friendly and professional staff who made me feel right at home. The rooms were spacious, clean, and well-appointed, providing comfortable retreat. The hotel's amenities were top-notch, with a well-equipped fitness center and a refreshing pool.

Aria Prita Ekaristi

5/5

26 Jan, 2024

This hotel is amazing! The staffs are warm and super friendly. We even got an upgrade as their hospitality. The room is spacious, clean, and tidy. Full of amenities. The hotel cafe is affordable. There is an access to food centrum (so many restaurants) and also there’s a convenience store available near the hotel. We have to catch our so early flights at 4.30AM, the staffs are ready and this hotel has good location. Thank you Holiday Inn Jakarta Kemayoran! We definitely will come back.

Garry Wijaya

5/5

18 Jan, 2024

Ramnah Rahim

5/5

25 Dec, 2023

Tomas Lim

5/5

18 Jan, 2024

Aria Prita Ekaristi

5/5

26 Jan, 2024

Lydia Wirawan

5/5

2 Jan, 2024

I like the hotel room. It is big enough for my family. The swimming pool also nice. The breakfast is delicious. Hotel staff are friendly and fast response when I asked the bell boy. The location is also good, near many restaurants and there are food court also.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.