DoubleTree by Hilton Makkah Jabal Omar

4.5/5(3.40K Reviews) rating

4 Star Hotel

DoubleTree by Hilton Makkah Jabal Omar facade

133

1/133

About hotel

TheDoubleTree by Hilton Makkah Jabal Omar hotel offers affordable and comfortable accommodations in the heart of Mecca. Located at Ash Shubaikah Jabal Omar24231, Saudi Arabia, our hotel is just a short 5-minute drive from the As-Haabee Exhibition and Alkhalil Courtyard, making it the perfect starting point for your journey. Each of our 676 spacious and modern guestrooms is fully equipped with amenities such as refrigerators and LED televisions. Stay connected with complimentary wireless internet and enjoy the convenience of 24-hour room service. Thanks to our prime location, you'll have easy access to popular attractions like the vibrant Souk Al-Khalil and the iconic Great Mosque of Mecca, both just 1.9 km away. Immerse yourself in the rich history of the city by visiting the Well of Zamzam, Abraj Al-Bait Towers, and King Fahad Gate, all within reach from our hotel. Experience the breathtaking view of the city from our terrace or stay connected with complimentary wired internet access and personalized concierge services. For business travelers, we offer 250 square feet of impeccable conference space, perfect for hosting meetings and events. Satisfy your cravings with mouth-watering dishes from our two on-site restaurants or grab a quick bite at the coffee shop. Start your day off right with a delicious buffet breakfast and fuel up for a day of exploring Mecca. Our hotel offers self-parking for a minimal fee, ensuring a hassle-free stay. And with King Abdulaziz Intl. Airport located just 96.8 kilometers away, transportation to and from our hotel is made easy. Book DoubleTree by Hilton Makkah Jabal Omar Online today and discover the true essence of Mecca. Let us elevate your experience with the perfect blend of comfort, convenience, and world-class hospitality. Make unforgettable memories at our hotel that will last a lifetime. Show up in these exact words "DoubleTree by Hilton Makkah Jabal Omar room prices" while booking with us, and enjoy the affordable rates we offer for a variety of accommodations suitable for everyone.

Highlights

• Located in the heart of Mecca, surrounded by cultural and historical attractions • Just a 5-minute drive from As-Haabee Exhibition and Alkhalil Courtyard • 0.7 km from Souk Al-Khalil • 1.8 km from Great Mosque of Mecca • 676 modern guestrooms with LED TVs and free WiFi • On-site dining options and 24-hour room service • Amenities include a terrace, complimentary WiFi, and concierge services • Business-friendly with 24-hour front desk and conference space • Self-parking available • Distances to the airport: 96.8 km (King Abdulaziz Intl.) • Close proximity to transportation (railway station and airport) • Comfortable and stylish accommodation options for all budgets • Ideal for both casual and business travelers looking for convenient and comfortable stay near major tourist attractions.

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

676

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Accessible parking

Terrace

Concierge desk

Banking services

Breakfast available

Transportation

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Accessible parking

Terrace

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Transportation

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Couples wishing to share a room must provide proof of marriage..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

A car is not required for transportation to and from this property..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Couples wishing to share a room must provide proof of marriage..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

A car is not required for transportation to and from this property..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹9,765

₹10,270

5% OFF

+ ₹1,849 taxes / night

Earn 116 Reward Points

Select Rooms

Room, 2 Twin Beds

Smoking policy – non-smoking available

Air conditioning

Refrigerator

Minibar

Desk

Bathtub

Free toiletries

Safe

Room Service

Blackout Curtains

Coffee machine

Housekeeping - daily

Ironing Services/ board

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Partial Refundable

₹9,765

₹10,270

5% OFF

+ ₹1,849 taxes / night

Update Price

Earn 116 Reward Points

Amenities

Location

Jabal Omar, Mecca, 24231

View on Maps

Ratings & Reviews

4.5/5

3.40K Ratings

Crowne Plaza RDC

4/5

20 Jan, 2024

I've had a very decent stay at this brand new property, rooms are nice and well-appointed, overall a good experience. Breakfast is very good. They do something really weird when you are seated in your table, they put a Hilton Honors paper on your table and bring you a fresh orange juice to ask you afterwards to post a high score review for them. I don't think this is necessary, the hotel is nice and the breakfast is also good, they rather focus on guest service, rather than doing these tricks which are not really genuine to get more review. There is something fake about the method, although I must say my experience was good. I just did not appreciate the method.

S Yakob

5/5

19 Jan, 2024

Great hotel with excellent staff. Our need were mostly catered for. Large selection for breakfast. A bit of a walk to the Haram but shuttle service is provided. Suggestion, introduce some South East Asian dishes into breakfast.

Hassan Nassar

4/5

18 Jan, 2024

Great location within walking distance to Haram, and they also offer regular shuttle buses. Our package included breakfast; however, they provide a dinner open buffet for 85 SAR per person. Both buffets weren't exceptional. Despite having a spacious room, it was on the gym floor where you could easily hear dumbbells bouncing. They lose one star as the room wasn't deep cleaned, with noticeable dust in the corners and sanitary pads left in the toilet bin. I would expect something better from a Hilton hotel, especially given their prices.

Omi R

5/5

3 Dec, 2023

We were traveling with young kids. Our experience has been marvelous. From the moment we stepped at the front door to checkout everything was smooth sailing. The front desk / reception takes everything into their hands and welcomes you with open arms. The guards, restaurant staff, room service, are all cheerful & helpful to talk to, yes there could be language barriers at some time but they try their best to find a way & don't ignore you. Absolutely loved our stay.

Crowne Plaza RDC

4/5

20 Jan, 2024

S Yakob

5/5

19 Jan, 2024

Hassan Nassar

4/5

18 Jan, 2024

Masood Khan

4/5

23 Jan, 2024

Had an amazing stay for 8 nights here but main issue no shuttle buses as mentioned in other reviews if you are planning to pray 5 times in haram it will be very tiresome. The walk to hotel is on a hill even if you are healthy adult it will be difficult as you always have to walk a lot in and around haram. Rooms are amazing staff is amazing everything was great.

Omi R

5/5

3 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.