DoubleTree by Hilton New York Times Square West

3.6/5(5.40K Reviews) rating

4 Star Hotel locationPin

New York, New York

DoubleTree by Hilton New York Times Square West exterior_detail

100

1/100

About hotel

Welcome to the ultimate urban retreat at our luxurious 4-star hotel, conveniently located in the heart of New York City, just moments away from the iconic Times Square. With a prime address surrounded by famous landmarks and the bustling energy of the city, our hotel offers the perfect blend of convenience and luxury. Check into one of our 612 modern and stylish rooms, equipped with all the lavish amenities you desire. Stay connected with complimentary Wi-Fi while you unwind in the comfort of our air-conditioned rooms, featuring LCD televisions and a spacious work desk. Our en-suite bathrooms offer a rejuvenating shower experience with complimentary toiletries and a hairdryer, ensuring a pampered stay. For added peace of mind, store your valuables in our laptop-compatible safes. As you explore the city, our hotel serves as the perfect base for your adventures. Be sure to visit popular attractions like Madame Tussauds Wax Museum and the bustling Broadway, both just a short stroll away. Are you attending an event at the Jacob K. Javits Convention Center? Our ideal location provides easy access to transportation, with multiple airports nearby. After a day of exploration, recharge at our state-of-the-art fitness center or take in breathtaking city views from our rooftop terrace. Stay connected with high-speed internet access and make use of our 24-hour business center and conference facilities for any work needs. Savor a delectable American meal at our on-site restaurant, Tranzit, or unwind with a refreshing drink at one of our two bars/lounges. Craving local cuisine? Explore the endless dining options just steps away from our hotel, or enjoy a cozy night in with our convenient room service. At DoubleTree by Hilton New York Times Square West, we take pride in offering affordable accommodations suitable for all types of travelers. Book DoubleTree by Hilton New York Times Square West online now and immerse yourself in the vibrant and diverse culture of New York City. We guarantee an unforgettable experience at our address of 350 W 40th St, New York 10018, United States.

Highlights

• Located in the heart of New York, within a 10-minute walk of Times Square and Broadway • 4-star hotel with 612 air-conditioned rooms featuring LCD televisions, wired/wireless internet, and private bathrooms • Near popular attractions such as Madame Tussauds Wax Museum and New York Public Library • Close to transport links - only 16.4 km from LaGuardia Airport and within walking distance of a railway station • Ranging from luxury to budget options to cater to all types of travelers • Amenities include a fitness center, rooftop terrace, and concierge services for a comfortable stay • Business-friendly with a 24-hour business center, conference space, and complimentary newspapers in the lobby • On-site dining options featuring American cuisine, 2 bars/lounges, and room service • Full breakfast available daily for a fee, from 6:30 AM to 11 AM.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

612

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Valet parking

Concierge desk

Banking services

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Valet parking

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: USD 100 per accommodation, per night.

We have included all charges provided to us by the property..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe.

Stay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pets allowed.

Pet max weight (per pet) in kg is 11.

Pet max weight (per pet) in lb is 25.

Service animals are allowed.

Only dogs and cats are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: USD 100 per accommodation, per night.

We have included all charges provided to us by the property..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe.

Stay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pets allowed.

Pet max weight (per pet) in kg is 11.

Pet max weight (per pet) in lb is 25.

Service animals are allowed.

Only dogs and cats are allowed.

₹32,664

₹37,810

14% OFF

+ ₹5,478 taxes / night

Earn 381 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹32,664

₹37,810

14% OFF

+ ₹5,478 taxes / night

Update Price

Earn 381 Reward Points

Amenities

Location

40th St, New York, New York, 10018

View on Maps

Ratings & Reviews

3.6/5

5.40K Ratings

Christopher Huntley (youcancallmemaurice)

3/5

30 Jan, 2024

It's a good central location. Easy to get to, quick elevators and a good staff. Lots of construction around it but it worked as expected. Bathroom was tiny and I couldn't get the motion sensing light to stop coming on. The heat was fine but the fan didn't do anything so no white noise. Plugs are all good and plentiful. Quiet enough on the 15th floor. You get what you expect a decent clean hotel for a decent price. Nothing exciting nothing terrible.

Andrew Zemotel

4/5

29 Jan, 2024

Great, affordable hotel with excellent service. Rooms are clean & well maintained. Staff is friendly. Location is near both public transit and about a five minute walk from Times Square. Ten minute walk from Javits Center. Great views of the Manhattan Skyline. Only downside is that the four elevators which service a total of 37 floors (36 plus Lower Level), are very slow, even during slower times. Never more than a five minute wait, but still it was a longer wait than expected.

Jessica Goodwin

4/5

30 Dec, 2023

We booked this hotel as part of a package deal with British Airways. I was a little worried when I saw some of the reviews but I didn't need to be. Check in was fast and we loved the complimentary cookie (seriously good). We had a room on the 34th floor, and always managed to get in a lift within a few minutes except for one day when lots of people were checking out and the lifts were busier. The room was on the smaller side but absolutely fine for us. The view was incredible, especially at night. The hotel was clean and in a good location, close to times square, easy to get to subways and lots of midtown attractions are walkable. Its in a busy area, so may not be your cup of tea if you prefer a quieter location. The hotel had luggage storage which was really helpful on our last day, and Carlos sorted a transfer to the airport so we had a stress free final day before heading home. Would stay here again 👍

Jessica Adam

5/5

20 Dec, 2023

can’t believe the amount of bad reviews for this hotel! we stayed for 3 nights and don’t have a single complaint. The elevators were always quick for us and didn’t have to wait long. All the staff were very friendly and helpful, the rooms were a great size for NYC, the beds were so comfortable, very clean and brilliant location - we were able to walk everywhere! Would 100% recommend and stay again- thank you!!!! ⭐️⭐️⭐️⭐️⭐️

Jamie Sacker

2/5

26 Jan, 2024

We booked this hotel as part of a package with British Airways. As Hilton Diamond members, it was incredibly disappointing. We had to ask to change room after the first night due to load noises from the AC and neighbouring rooms using water, I’m a heavy sleeper and it was still unbearable. The receptionist we spoke to about our concerns said she could change us, but we had to come back later. When we came back later she hadn’t actually changed our room over at all. The guy on reception rectified this, but I’m glad it wasn’t a busy week. The room we moved into was identical, but without the noises at least. The rooms were small and cramped and very outdated. We originally extended our break to stay a further two nights but have switched to a different Hilton hotel. Location was good, but area a bit sketchy at night. Wouldn’t recommend the hotel or stay here again.

Christopher Huntley (youcancallmemaurice)

3/5

30 Jan, 2024

Andrew Zemotel

4/5

29 Jan, 2024

Jessica Goodwin

4/5

30 Dec, 2023

Jessica Adam

5/5

20 Dec, 2023

Jamie Sacker

2/5

26 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.