DoubleTree Suites by Hilton Austin Downtown Capitol

4.2/5(1.26K Reviews) rating

4 Star Hotel locationPin

Austin, Texas

DoubleTree Suites by Hilton Austin Downtown Capitol entrance

262

1/262

About hotel

For affordable yet luxurious accommodations in the heart of Austin, look no further than DoubleTree Suites by Hilton Hotel Austin. We offer 188 spacious and elegant air-conditioned suites, equipped with all the amenities you need for a comfortable stay. Plus, our prime location at 303 W 15th Street, Texas 78701, United States, makes it easy to explore the vibrant city and its most iconic attractions. Our suites are designed for both business and leisure travelers, with fully equipped kitchenettes and premium cable programming on sleek LCD televisions. Stay connected with our surcharge-based wireless internet, and feel secure with laptop-compatible safes in every room. Need a caffeine fix? Our coffee/tea makers have you covered. At DoubleTree Suites by Hilton Hotel Austin, we understand the importance of convenience. That's why we offer easy access to the State Capitol building, Governor's Mansion, and Bob Bullock Texas State History Museum for a taste of Texas history. If you're looking for a nature-inspired escape, take a relaxing stroll through the nearby Waterloo Park. And for those visiting the University of Texas at Austin, we are the perfect choice for your campus visits, university events, and more. After a busy day, unwind at our tranquil outdoor pool or break a sweat at our modern 24-hour fitness center. Business travelers will appreciate our six sophisticated meeting rooms and other top-of-the-line business amenities, including dry cleaning/laundry services and a 24-hour front desk. And don't forget to satisfy your appetite at our 15th Street Cafe or grab a quick bite at our snack bar/deli. For a sophisticated evening, head to our bar/lounge for a variety of refreshing beverages. And when it's time to depart, our hotel's close proximity to Austin-Bergstrom International Airport (just 12.1 miles away) makes it easy to catch your flight. So why wait? Book DoubleTree Suites by Hilton Hotel Austin online today and experience the epitome of luxury and convenience in the heart of Austin. Don't miss out on our affordable room prices and let us provide you with an unforgettable stay.

Highlights

• Prime location in downtown Austin, within walking distance to popular sites • Wide range of room options, including kitchenette suites • Outdoor pool and 24-hour fitness center for relaxation and workouts • On-site dining and bar/lounge for convenience and entertainment • Close to the airport (19.5 km) and within 1.3km of popular attractions • Ideal for both casual and business travelers with 6 meeting rooms and business amenities • 4-star luxury accommodations, with boutique and budget options available • 24-hour front desk and multilingual staff for assistance and convenience • In-room amenities such as air conditioning, LCD TV, and wireless internet access • Discounted rates and special offers available for extended stays or group bookings

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

195

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Valet parking

Terrace

Banking services

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Valet parking

Terrace

Banking services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 7:00 AM to 10:00 PM.

Children stay free when occupying the parent or guardian's room, using existing bedding.

A car is not required for transportation to and from this property..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 18.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 40.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 7:00 AM to 10:00 PM.

Children stay free when occupying the parent or guardian's room, using existing bedding.

A car is not required for transportation to and from this property..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 18.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 40.

₹14,564

₹16,323

11% OFF

+ ₹2,200 taxes / night

Earn 167 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹14,564

₹16,323

11% OFF

+ ₹2,200 taxes / night

Update Price

Earn 167 Reward Points

Amenities

Location

15th St , Austin, Texas, 78701

View on Maps

Ratings & Reviews

4.2/5

1.26K Ratings

Colin Robinson

1/5

24 Jan, 2024

Had to cancel my reservation due to a snowstorm closing the highway preventing me from getting to the airport. Their "No Refund" policy is laughably terrible, greedy, and inconsiderate. I would recommend anyone to look elsewhere for accommodations unless you want to loose $400 when your local airport is destroyed by a natural disaster that prevents you from visiting lovely Austin.

Asya Staggers

2/5

2 Dec, 2023

Extremely displeased with my stay. The hotel advertises a balcony with the king suite, and upon arrival, I was told that the outdoor space wasn’t accessible to all guests. I booked specifically for the balcony feature. If I had known that the balcony was not an available amenity, I could’ve saved money and stayed in a different hotel. Also, parking at this hotel is $51 a night. Save yourselves the headache and choose a nearby parking deck, or choose a different hotel. This location does not remind me of the warm and welcoming atmosphere that the Doubletree usually provides. I will never return.

Denara Huntington

1/5

12 Sep, 2023

I don't write reviews very often. But as I sit here writing this the hotel is performing some unannounced/unexpected maintenance in the room above me. Like removing tile or flooring with what sounds like a jackhammer (to the point that my ears are ringing and I'm certain it is over the allowable decibels for me to not be wearing ear protection) as I try to work and hold business calls and meetings. I don't think that I would have even have written a review if, when the front desk was informed that is was going on - they moved the person from the floor below me. Now up to the floor above me. Honestly, I know that hotels have maintenance or other things like this that come up from time to time (fire alarm testing, etc). That is not the issue. It is the fact that there was zero notice given ahead of time, no warning. Just as I was talking on a Teams call the noise began and without being able to hear or be heard I had to leave the call and send an apology email. A simple note and I would have been sitting happily in another area of the hotel or at a Starbucks. *By the way, the service at the front desk, valet stand, restaurant was very very good. This isn't a review toward them. I really enjoyed the other aspects of the hotel. It is really lack of management respect for their guests time and ear drums that deserves one star.

James Thornton

2/5

9 Jan, 2024

I’ve stayed in this hotel in the past. Unfortunately, it is poorly run. It’s also in renovation with all the smells and noises one encounters when a building is under construction. I won’t be back if I can help it. This is the second time I have been there that I felt I had overpaid significantly for the experience received. The only thing decent I experienced was the air conditioning in the room did work and the bed was reasonably comfortable. This is a hotel that caters to business travelers with business the State Capital. It’s a very visible example of Hilton not paying attention to their core business which is serving business travelers.

Colin Robinson

1/5

24 Jan, 2024

Asya Staggers

2/5

2 Dec, 2023

Denara Huntington

1/5

12 Sep, 2023

James Thornton

2/5

9 Jan, 2024

Linda Banks

4/5

14 Dec, 2023

Jared greeted me when we arrived. Thomas was also very professional. And through out the stay, always took great care of my car, and made sure to always hold th doors for me. The rooms were spacious-the lighting was too dim, however.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.