Dukes The Palm, a Royal Hideaway Hotel

4.6/5(7.87K Reviews) rating

5 Star Hotel locationPin

Dubai, Dubai

Dukes The Palm, a Royal Hideaway Hotel exterior_detail

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About hotel

Step into a world of luxury and elegance at our prestigious 5-star hotel located in the renowned Palm Jumeirah area of Dubai. Dukes The Palm, a Royal Hideaway Hotel, offers an exceptional and unforgettable experience for every guest who walks through our doors. Experience the epitome of opulence with our 506 beautifully designed rooms, thoughtfully created to provide a sense of home away from home. Delight in the spaciousness and comfort that awaits you, as each room features modern amenities such as LED televisions, complimentary wireless internet, and satellite programming, ensuring all your entertainment needs are met. The private bathrooms, adorned with showers, complimentary toiletries, and bidets, offer a sanctuary of relaxation and indulgence. Our hotel serves as a gateway to a multitude of attractions, all conveniently located nearby. Embark on a journey of exploration as you discover the nearby Nakheel Mall, The View at The Palm, and The Pointe. For thrill-seekers, Aquaventure and Lost Chambers offer exhilarating experiences. And for those who love to shop, Dubai Marina Mall and The Beach Mall are a paradise for retail therapy. Relax and rejuvenate at our full-service spa, where tranquility awaits. Let our skilled therapists pamper you with rejuvenating massages, invigorating body treatments, and revitalizing facials. Soak up the sun on our private beach or take a refreshing dip in our outdoor pool. Stay active and energized at our state-of-the-art health club or enjoy the convenience of complimentary wireless internet access throughout the hotel. Our dedicated concierge services are at your disposal, ready to cater to your every need. For families traveling with little ones, babysitting services are available upon request. For the discerning business traveler, we offer a well-equipped business center and the convenience of limo/town car service. Stay informed with complimentary newspapers in the lobby and rest easy knowing that free valet parking is provided for your utmost convenience. Indulge your taste buds with a culinary journey at Great British Restaurant, one of our three exceptional dining options. Delight in delectable international cuisine that will tantalize your senses and leave you craving for more. Alternatively, enjoy the convenience of 24-hour room service or unwind with a refreshing drink from our poolside bar or one of our three bars/lounges. And to start your day off right, treat yourself to our sumptuous buffet breakfast, available daily. Conveniently located near Dubai Intl. Airport, Dukes The Palm, a Royal Hideaway Hotel, is the perfect choice for your stay in Dubai. Immerse yourself in a world of unparalleled luxury and comfort. Don't miss out on this extraordinary experience - book now and discover the affordable accommodations at Dukes The Palm, a Royal Hideaway Hotel. Check out our competitive Dukes The Palm, a Royal Hideaway Hotel room prices and book Dukes The Palm, a Royal Hideaway Hotel online to secure your reservation. Our address is Palm Jumeirah120015, United Arab Emirates, making it easy for our valued customers to find us.

Highlights

• Located in Dubai (Palm Jumeirah), within a 10-minute drive of Dubai Marina Mall and Jebel Ali Race Course • 5-star hotel with 506 air-conditioned rooms featuring LED televisions and complimentary Wi-Fi • Private bathrooms with showers and complimentary toiletries • Distances to popular attractions: Nakheel Mall (0.6 km), Aquaventure (6 km), Dubai Marina Mall (6.7 km) • Full-service spa, private beach, health club, and outdoor pool • Complimentary wireless Internet access, concierge services, and babysitting available • Business amenities include a business center and complimentary newspapers • Dining options include 3 restaurants, poolside bar, and 3 bars/lounges • Closest airports: Dubai Intl. Airport (32.8 km) and Al Maktoum Intl. Airport (42.5 km)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

506

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Indoor pool

Baby Sitting / Child Services

Children's Pool

Game Room

Beauty Shop/Salon

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Indoor pool

Activities

Baby Sitting / Child Services

Children's Pool

Game Room

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: AED 20.00 per accommodation, per night.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: AED 20.00 per accommodation, per night.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹25,768

₹30,291

15% OFF

+ ₹6,205 taxes / night

Earn 319 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹25,768

₹30,291

15% OFF

+ ₹6,205 taxes / night

Update Price

Earn 319 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Palm Jumeirah, Dubai, Dubai, 120015

View on Maps

Ratings & Reviews

4.6/5

7.87K Ratings

Tolu S

5/5

20 Jan, 2024

I reserved 8 rooms at Dukes The Palm to celebrate my 40th Birthday last month (December, 2023) with my friends and family in Dubai. The hotel is beautiful and the location is great. The rooms were nice and clean with great views of the city and ocean. The front desk staff were amazing with the check in process and they attended to my needs and that of my guests. The buffet was exceptional, really good!!! So many options to choose from during breakfast, lunch and dinner. The Great British Restaurant staff were very helpful and attentive. Ensuring I had a great experience during meal time. The security guards and concierge are not left out, the greeters too, they were good to all of us in the group. The hotel has a private beach area with an infinity pool, there’s also an indoor pool. I will stay here again the next time I visit Dubai.

Jessica Arnold

5/5

23 Jan, 2024

Great location and beautiful lobby/restaurant/pool/beach areas. All the staff are very pleasant and welcoming. The rooms feel quite dated and have my pet peeve of too much unnecessary furniture! I would rather have more space than a writing desk and a coffee table, but that’s personal preference I suppose.

Jolina xoxoxo

5/5

22 Jan, 2024

It was a nice vacation in this hotel. The service is very good, everyone is very friendly. Faruk was particularly friendly and helpful. He gave us recommendations for excursions, explained routes and arranged a taxi. The hotel was clean but the rooms were a bit dark. More daylight would have seemed even friendlier. A little more variety at the buffet would be nice. An advantage is the private beach. All in all we were satisfied.

Tolu S

5/5

20 Jan, 2024

Jessica Arnold

5/5

23 Jan, 2024

Jolina xoxoxo

5/5

22 Jan, 2024

Zach Gatu

5/5

18 Jan, 2024

Overall good experience. Decent rooms, very quiet. Private beach was great as it wasn't congested. Breakfast buffet had a varied selection, thanks to chef Khadija who looked after us. Dinner buffet was not bad but not exceptional. Quality was good though. Would come again.

nathan mawhinney

5/5

21 Jan, 2024

Our breakfast at the dukes is included with our package, although if it wasn’t I would definitely have paid to eat here! So much choice including freshly cooked omelettes eggs etc made in front of you! We definitely recommend! Chef Khadija manages breakfast and has it run very smoothly with great food all round!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.