Eastin Hotel Penang

4.2/5(3.22K Reviews) rating

4 Star Hotel locationPin

Penang, Penang

1/56

About hotel

Welcome to Eastin Hotel Penang, where luxury meets affordability. Our prestigious 4-star hotel is located at 1 Solok Bayan Indah, Queensbay, Bayan Lepas, Penang 11900, Malaysia, placing you at the heart of the bustling city of George Town. With our prime location just a stone's throw away from the popular Queensbay Mall, you can indulge in shopping, dining, and entertainment to your heart's content. Our hotel is the perfect choice for both business and educational travelers. We are only a 2-minute drive from RECSAM and Institute Pendidikan Guru, and a short distance from the renowned University of Science-Malaysia. Immerse yourself in the dynamic energy of Penang while enjoying the comfort and luxury of our modern and elegant accommodations. Featuring 328 uniquely furnished guestrooms, our hotel ensures a comfortable and rejuvenating stay for all. Each room is equipped with luxurious amenities such as minibars, LCD televisions, and complimentary Wi-Fi, keeping you seamlessly connected during your visit. Our spacious private bathrooms have refreshing showers, complimentary toiletries, and bidets, providing ultimate comfort and convenience for our guests. Your safety and well-being are our top priorities. Our rooms are equipped with a phone, safe, and desk to cater to your every need. Make the most out of your stay by exploring nearby attractions like Penang Bridge West End and the Snake Temple, or venture out to TESCO and the magnificent Holy Spirit Cathedral. For a blissful escape, indulge in rejuvenating massages, body treatments, and facials at our renowned spa. Maintain your fitness routine at our outdoor pool and well-equipped fitness center. As a guest, you will also enjoy complimentary Wi-Fi, concierge services, and wedding services. For those traveling for business, we provide a well-equipped business center, limo/town car service, and free newspapers in the lobby. We also have free self-parking available onsite for your convenience. Delight your taste buds with delectable dishes at our on-site restaurant, or unwind with a refreshing drink at our cozy bar/lounge. Start your day with a sumptuous buffet breakfast, served daily from 6:30 AM to 10:00 AM, at a nominal fee. The preferred airport for our hotel is Penang Intl. Airport, located just 7.8 km away. Book Eastin Hotel Penang online today and experience the epitome of comfort, affordability, and indulgence. Let us elevate your stay and leave you with unforgettable memories.

Highlights

• Steps away from Queensbay Mall and a short drive from RECSAM and Institute Pendidikan Guru • Individually furnished guestrooms with minibars and LCD televisions • Complimentary wireless Internet access and cable programming • Nearby attractions: Penang International Sports Arena, Snake Temple, and TESCO • Less than 5 kilometers from Penang Intl. Airport (PEN) • On-site spa, outdoor pool, and fitness center • Business amenities include a business center and complimentary newspapers • On-site dining options and 24-hour room service available • Budget-friendly options available for both casual and business travelers

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

328

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Children's Pool

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Activities

Children's Pool

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

Minimum guest age is 18.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MYR 100.00 per accommodation.

A tax is imposed by the city: MYR 3.00 per accommodation, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Front desk staff will greet guests on arrival. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

Minimum guest age is 18.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MYR 100.00 per accommodation.

A tax is imposed by the city: MYR 3.00 per accommodation, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹5,894

₹13,599

57% OFF

+ ₹717 taxes / night

Earn 66 Reward Points

Flat ₹944.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹5,894

₹13,599

57% OFF

+ ₹717 taxes / night

Update Price

Earn 66 Reward Points

Flat ₹944.50 off included with coupon INTSTAY

Amenities

Location

Solok Bayan Indah, Penang, Penang, 11900

View on Maps

Ratings & Reviews

4.2/5

3.22K Ratings

Ty lee

4/5

23 Jan, 2024

Good location with many F&B outlets nearby the hotel. Queensbay Mall is within walking distance from the hotel. Attended an event at the hotel Grand Ballroom. Driving into the hotel basement parking ramps between levels is extremely challenging due to the very narrow ramps .The parking fee rate is very expensive too.

Shirley Yong

5/5

27 Dec, 2023

I would like to thank your manager Mr Imran (at the front desk) for attending to my request during my family's stay. He managed to secure a bath chair for my elderly dad to use. It relieved my mum and myself of a lot of stress over any potential fall inside the shower. He had also been helpful in attending to my parcel delivery. I'm thankful for his assistance and warm reception. Will be returning again hopefully soon!

PC TEO

5/5

10 Dec, 2023

For someone who is very keen on cleanliness, our room consider a clean room, quite sound proof. Comfortable bed with stain-free sheet, complimentary drinks in room. Free gym and pool facility, recommended.

Batter Lin

4/5

23 Aug, 2023

The hotel has a good location. It is close to a high-quality shopping mall, restaurants, and pubs and not far away from the industrial park. I had booked a queen bed but it was out when I check-in. So I am staying in a twin beds room. The room is a little tiny but for a single guest should be not a problem. It is clean and housekeeping did a good job every day even you leave the room on the afternoon. You always have a clean and comfortable room when you back. I will like to recommend it to everyone and stay again on my next trip here.

Sally H

4/5

27 Dec, 2023

Kind of disappointed with the room of a 5 stars hotel. 2 incidents,first is a water cooker with a leaking bottom, second was a tower rack fell on my head. Will this was taken care of within reasonable time frame. The towel rack was fixed onto the wall again and wobbled, but the technician said oh look! I put my bag and it wont fall. So, he is in a way quite smart. Well i should not complain because i have a towel rack again right? But the question is how could this happened??? Does thee standard of a 5 stars hotel allows a towel rack that wobbles??? 🤔

Ty lee

4/5

23 Jan, 2024

Shirley Yong

5/5

27 Dec, 2023

PC TEO

5/5

10 Dec, 2023

Batter Lin

4/5

23 Aug, 2023

Sally H

4/5

27 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.