El Faro 403 SURF

3.9/5(9 Reviews) rating

3 Star Hotel locationPin

Playa del Carmen, Quintana Roo

1/34

About hotel

Escape to paradise at our exquisite aparthotel, located in the heart of Downtown Playa del Carmen. From the moment you arrive at our modern, air-conditioned apartments, you will be surrounded by comfort and convenience. But what truly sets us apart is our prime location, just steps away from the famous Playa del Carmen Main Beach and Quinta Avenida. Our unbeatable location not only provides easy access to the top attractions in the area, but it also offers a glimpse of the lively atmosphere of Playa del Carmen. Immerse yourself in the city's vibrant culture and explore nearby landmarks such as the 3D Museum of Wonders and the charming Calle Corazón. And when it comes to satisfying your cravings, our ideal address puts you within reach of the delectable Mercado Playa del Carmen. Our apartments are thoughtfully designed to cater to your every need, equipped with a fully-stocked kitchen featuring a refrigerator and microwave for the ultimate convenience. Stay connected with complimentary Wi-Fi throughout your stay. Take a dip in our refreshing outdoor pool or keep up with your fitness routine at our on-site gym. Our aparthotel also offers premium amenities such as concierge services and bike storage to enhance your experience. Whether you're here for business or pleasure, we've got you covered with our safe deposit box, elevator, and surcharge for our convenient roundtrip airport shuttle. Join us and indulge in a truly affordable beach getaway at our aparthotel in Downtown Playa del Carmen. Where every moment is filled with excitement, relaxation, and unforgettable memories. Strategically situated in the heart of Downtown Playa del Carmen, our luxurious aparthotel is the ultimate beach retreat. With modern, air-conditioned apartments, we offer the perfect blend of comfort and convenience. But what sets us apart is our unparalleled proximity to the renowned Playa del Carmen Main Beach and Quinta Avenida. Satisfy your wanderlust by exploring the most popular attractions in the area, including the 3D Museum of Wonders and the colorful Calle Corazón. And for food-lovers, the famed Mercado Playa del Carmen is just a short walk away. Enjoy premium amenities such as concierge services and bike parking during your stay. And for your safety and convenience, we offer a safe deposit box, elevator, and roundtrip airport shuttle for a surcharge. Join us at our aparthotel in Downtown Playa del Carmen for an unforgettable beach getaway. Affordable accommodations suitable for everyone. Book El Faro 403 SURF room prices today to secure your piece of paradise.

Highlights

• Steps away from Playa del Carmen Main Beach and Quinta Avenida • Convenient location in Downtown Playa del Carmen • Close proximity to popular tourist attractions • Luxury, boutique, and budget options available • Air-conditioned apartments with kitchen, internet access, and comfortable amenities • Various recreational amenities such as an outdoor pool and fitness center • Business amenities such as safe deposit box and concierge services • Within walking distance to 3D Museum of Wonders, Calle Corazón, and Mercado Playa del Carmen • Short distance (0.5 km or less) to Nuestra Senora del Carmen Catholic Church, Quinta Alegría Shopping Mall, and Central Square • Within 1 km to Mamitas Beach and Playa del Carmen Maritime Terminal • 35.5 km from Cozumel Intl. Airport and a roundtrip airport shuttle available for a surcharge.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Concierge desk

Children's Pool

Hiking

Airport shuttle service

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Concierge desk

Activities

Children's Pool

Hiking

Services

Gym

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

The front desk is open daily from 8:30 AM - 8:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Centro, Playa del Carmen, Quintana Roo, 77710

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Ratings & Reviews

3.9/5

9 Ratings

B W

1/5

6 Dec, 2023

WARNING: The property standards are very low. The gym is not maintained. The three machines (treadmill, stair climber, stationary bike) are all broken and dirty. It doesn't look like the floor has ever been cleaned!!!

bruce hosfeld

5/5

25 Jan, 2024

Excellent pool. Will stay again. Get an inside room with view of the pool, ocean

Maike Hx

1/5

25 Oct, 2023

Their security guard sent me away in such a rude way for sitting on a wooden ledge at 6 am to watch the sunrise. There was no one else there and I didn't bother anyone,

B W

1/5

6 Dec, 2023

bruce hosfeld

5/5

25 Jan, 2024

Excellent pool. Will stay again. Get an inside room with view of the pool, ocean

Maike Hx

1/5

25 Oct, 2023

Their security guard sent me away in such a rude way for sitting on a wooden ledge at 6 am to watch the sunrise. There was no one else there and I didn't bother anyone,

Mario Signorile

4/5

18 Jan, 2024

Rooms ⭐️⭐️⭐️⭐️ Pool area ⭐️⭐️⭐️⭐️ Staff ⭐️⭐️⭐️⭐️ Facilities ⭐️⭐️⭐️⭐️ Location ⭐️⭐️⭐️⭐️⭐️ Only negative is 10 st is very LOUD Bars at night ,traffic during day , No noise bylaws enforced even though the abundance of police patrol .

Krista Sholy

5/5

11 Nov, 2023

Best location in town!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.