El Viso Smart

4.9/5(38 Reviews) rating

3 Star Hotel locationPin

Madrid, Community of Madrid

1/50

About hotel

The magnificent El Viso Smart hotel awaits you with its unbeatable location and affordable prices. Strategically located near the renowned National Auditorium of Music in Madrid, its remarkable accommodations offer unparalleled access to the city's top attractions and bustling business districts. Its address, Calle Lopez de Hoyos 60, Madrid28002, Spain, makes it easily reachable for our valued customers. You will be pleasantly surprised by the delightful and family-friendly atmosphere at El Viso Smart, making it suitable for a variety of travelers. Just a 5-minute drive away, guests can indulge in the lush greenery of El Retiro Park and its vibrant activities. A short 8-minute drive will take you to the celebrated Thyssen-Bornemisza National Museum, known for its stunning gardens and recreational offerings. The guestrooms at El Viso Smart are designed to offer the ultimate modern comfort. Equipped with high-tech amenities such as flat-screen TVs, complimentary Wi-Fi, and digital programming, they provide an unparalleled entertainment experience. To ensure your convenience, ironing boards and blackout curtains are also available, with housekeeping services provided upon request. Explore the charming neighborhood and discover famous landmarks like the Golden Mile, Paseo de la Castellana, and Azca Financial District, all conveniently close to the hotel. For a thrilling day out, make use of the hotel's nightclub and theme park shuttle service. Business travelers will find everything they need at El Viso Smart. The hotel boasts a well-equipped business center, express check-out, and dry cleaning/laundry services on-site. Traveling to and from the airport is made easy with the roundtrip airport shuttle and bus station shuttle upon request. Indulge in delicious meals at any of the 4 restaurants or 2 charming coffee shops within the hotel. Looking for a perfect ending to your day? Head to one of the 2 bars/lounges for a refreshing drink. And to kickstart your day, opt for our self-serve breakfast, available daily from 6 AM to noon for a nominal fee. Book El Viso Smart online and experience the best of Madrid. Our hotel combines modern convenience with an unbeatable location, ensuring an unforgettable stay.

Highlights

• Conveniently located in Madrid's El Viso neighborhood • Family-friendly atmosphere and accommodations • Close to popular attractions such as El Retiro Park and Thyssen-Bornemisza National Museum • Only 2.5 km from Santiago Bernabeu Stadium and 4.2 km from Prado Museum • Within walking distance of Golden Mile and Azca Financial District • Just 0.5 km from National Auditorium of Music • Easy access to public transportation, including airport and bus station shuttles • Business center and dry cleaning/laundry services available for busy travelers • On-site dining options, including 4 restaurants and 2 bars/lounges • Free Wi-Fi and flat-screen TVs in guest rooms • Variety of room options to fit any budget.

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

On-Site parking

Shopping mall

Baby Sitting / Child Services

Nightclub

Hiking

Breakfast available

Airport shuttle service

Transportation

Business center

Conference Center

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

On-Site parking

Shopping mall

Activities

Baby Sitting / Child Services

Nightclub

Hiking

Food & Beverages

Breakfast available

Services

Airport shuttle service

Transportation

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and onsite parking.

This property accepts credit cards, debit cards, and cash.

This property is professionally cleaned.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Safety features at this property include a fire extinguisher, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Car required.

Masks are compulsory at the property.

No rollaway/extra beds available.

Events/parties not allowed.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: EUR 300.0 per stay.

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

A car is required for transportation to and from this property..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 10 days before arrival with check-in instructions. The host will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs and cats are allowed.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and onsite parking.

This property accepts credit cards, debit cards, and cash.

This property is professionally cleaned.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Safety features at this property include a fire extinguisher, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Car required.

Masks are compulsory at the property.

No rollaway/extra beds available.

Events/parties not allowed.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: EUR 300.0 per stay.

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

A car is required for transportation to and from this property..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Pet Policy

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs and cats are allowed.

Pets allowed.

Service animals are allowed.

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Amenities

Location

Chamart�n, Madrid, Community of Madrid, 28002

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Ratings & Reviews

4.9/5

38 Ratings

mohammed elbuzadi (LAA engineering)

4/5

22 Jan, 2024

Very friendly hosts and extremely clean apartment, was a very pleasant stay, will definitely check next time In Madrid

SUNHE GROUP LTD

5/5

23 Jan, 2024

Beautiful apartment, clean, spacious rooms, friendly and kind owners. A must say in Madrid!

ofer aharony

5/5

8 Jun, 2022

The apartment is very large, clean and comfortable, and the location is very good - a quiet neighborhood but very close to a supermarket, and ~8 minutes walk from several metro stations; there are also several good restaurants within walking distance. There are air conditioners in every room, and 2 bathrooms with showers. Communications with Antonio and Javier were always quick and pleasant. Definitely recommended !

Camila Abella

5/5

29 Sep, 2021

Highly recommended!! I stayed at Smart Apartments for my studies at IE and it was perfect: convenient location, cleanliness and modern design, and friendly support. The location had everything at a walking distance: IE, 24/7 supermarket, metro, restaurants, etc. The flat had weekly cleaning, including fresh sheets and towels. It was modern and with amazing lighting - you could spot beautiful sunsets! (see photo). Antonio, Javier and Carolina are a great team, always available and willing to help. It was a fantastic experience and I definitely recommend it!

Ignacio Gomez

5/5

16 Jul, 2020

We stayed for a month in the apartment on 7th floor, and everything went very well. The flat was very clean, comfortable, and functional, and the noise insulation (for us very important) quite efficient. Bathrooms and kitchen were well equipped. The area is nice, and extremely well communicated by public transport, also there is a supermarket open 24h very near, and a lot of good restaurants at walking distance. The owners were very nice and ready to help with any question. We will be back someday.

mohammed elbuzadi (LAA engineering)

4/5

22 Jan, 2024

Very friendly hosts and extremely clean apartment, was a very pleasant stay, will definitely check next time In Madrid

SUNHE GROUP LTD

5/5

23 Jan, 2024

Beautiful apartment, clean, spacious rooms, friendly and kind owners. A must say in Madrid!

ofer aharony

5/5

8 Jun, 2022

Camila Abella

5/5

29 Sep, 2021

Ignacio Gomez

5/5

16 Jul, 2020

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.