Eldorado Resort Casino at THE ROW

4.2/5(12.40K Reviews) rating

4 Star Hotel locationPin

Reno, Nevada

Eldorado Resort Casino at THE ROW facade

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About hotel

Immerse yourself in the stunning world of the Eldorado Resort Casino at THE ROW, a luxurious and convenient escape in the heart of Reno. This 4-star hotel features 815 beautifully designed guestrooms, each equipped with modern amenities for an enjoyable and comfortable stay. With an array of impressive features and amenities, this hotel ensures that your stay is nothing short of exceptional. As you settle into your room, you'll be greeted with an LED television, satellite programming, and complimentary Wi-Fi to keep you connected and entertained during your visit. And with its prime location at 345 N Virginia St, Nevada89501, United States, Eldorado Resort Casino at THE ROW offers affordable room prices and easy access to the vibrant city of Reno. But the true charm of this hotel is not just limited to its lavish accommodations. Indulge in a rejuvenating massage at the full-service spa, pamper yourself with a facial or body treatment, or test your luck at the on-site casino. Keep up with your fitness routine at the state-of-the-art fitness center. And for those in the mood for some nightlife, the hotel's nightclub is the perfect spot to dance the night away. Satisfy your taste buds with the diverse range of culinary experiences at the Eldorado Resort Casino at THE ROW. With 7 restaurants and 5 bars/lounges to choose from, there's something to please every palate. From delectable Italian cuisine at La Strada to quick bites at the 2 coffee shops/cafes, you'll be spoiled for choice. And don't forget to enjoy a refreshing drink at the poolside bar while soaking in the warm Nevada sun. For business travelers, this hotel has everything you need. With a 24-hour business center and 12,000 square feet of conference space, you can easily conduct meetings and events. Express check-in and check-out, along with a complimentary airport shuttle, add to the convenience of your stay. Easily explore the vibrant city of Reno from the Eldorado Resort Casino at THE ROW. The hotel's prime location puts you within walking distance of popular attractions such as the Riverwalk District, Reno Arch, and the National Bowling Stadium. The University of Nevada-Reno and the Nevada Museum of Art are also just a short distance away. And with Reno Tahoe Intl. Airport only 6.6 km away, getting in and out of the city is a breeze. Whether you're visiting for business or leisure, Eldorado Resort Casino at THE ROW offers a perfect blend of convenience, affordability, and entertainment. So don't wait, simply book Eldorado Resort Casino at THE ROW online and get ready to be amazed.

Highlights

• Centrally located 4-star hotel in Reno's Downtown area • Luxury accommodations with LED TVs and complimentary WiFi • Close to major attractions such as National Bowling Stadium and National Automobile Museum (0.2 km away) • Only 1 km from University of Nevada-Reno and Nevada Museum of Art • Nearby riverwalk district for leisurely strolls • Easy access to nightlife with multiple bars and a nightclub on site • Relax at full-service spa or try your luck at the casino • Fitness center, ski storage, and gift shops available for convenience • 24-hour business center for business travelers • Complimentary airport shuttle within limited hours (6.6 km from airport)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

815

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Vending machines

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Banking services

Casino

Nightclub

Hiking

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Vending machines

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Banking services

Activities

Casino

Nightclub

Hiking

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 100 per accommodation, per stay.

Resort fee: USD 41.93 per accommodation, per night. The resort fee includes: Additional inclusions.

Airport shuttle.

Fitness center access.

In-room coffee.

Phone calls.

Pool access.

Self parking.

We have included all charges provided to us by the property..

The seasonal pool will be open from April 01 to October 24..

Pool access available from 9:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 100 per accommodation, per stay.

Resort fee: USD 41.93 per accommodation, per night. The resort fee includes: Additional inclusions.

Airport shuttle.

Fitness center access.

In-room coffee.

Phone calls.

Pool access.

Self parking.

We have included all charges provided to us by the property..

The seasonal pool will be open from April 01 to October 24..

Pool access available from 9:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹2,324

₹2,534

8% OFF

+ ₹550 taxes / night

Earn 28 Reward Points

Select Rooms

OPTION 1

Non Refundable

₹2,324

₹2,534

8% OFF

+ ₹550 taxes / night

Update Price

Earn 28 Reward Points

Amenities

Location

N Virginia St, Reno, Nevada, 89501

View on Maps

Ratings & Reviews

4.2/5

12.40K Ratings

Tina Lopez

5/5

26 Nov, 2023

I traveled from Sacramento California to spend my birthday I this beautiful resort. upon arriving I was informed that my booking I did for my third-party was not booked for the suite that I wanted. I talk to the manager Christina and she looked at my information and helped me right away. She got me the room that I booked. I was so pleased with her service and how humble and caring she was for my special day. As I walked in my suite, I nearly cried and was in love with it room. It was immaculate, clean, and the view was breathtaking. Thank you so much for making my birthday special day . ❤️

Lynda Champion

2/5

22 Jan, 2024

We stayed here Jan 19th to the 21st the 1st night we had to get a new room because the air didn't work but the lady at the desk was really nice about it. The 2nd room the air worked a little. When you walked into the room it smelled like pot. When we got home all our clothes smelled like pot. And the service at the Cafe was awful 😖

Cody Clanton

1/5

5 Dec, 2023

I’ve stayed with this resort for over 10 years with no issues. I’ve always been met with the finest hospitality and great times until now. I came in late Saturday night to check and requested a king room. Went to check in and they put me in a double queen room and charged me for it. Went back to the front desk and asked for a supervisor to correct the error to be put in a king size room. The original reservation was for a non smoking room. The supervisor put us in a smoking king bedroom… the place staunched so badly of cigarettes that my luggage smelled like putrid smoke all the way home with all my clothes and work clothes. I was still charged with a double queen rate… I today called the front desk several times just to try to remedy the issue and every time the call was transferred to the front desk manager, it would automatically hang up. This makes me sad to post this review because of all the good times I’ve had here but the take over of Cesar’s entertainment has failed this place it seems. You don’t get the direct hospitality as you use to. It’s killed the small town Reno vibe. If you’re looking for a place to stay in Reno the Peppermill and Renaissance Hotel downtown are the places I’d recommend instead. I for one will not be returning.

Jeff Warden

1/5

21 Nov, 2023

I'm literally writing this at 2AM because it's impossible to sleep in this old, uncomfortable bed with what has to be sandpaper sheets. Of course we did not get the king room we reserved (paid more for) so they "upgraded" to their 2 queens with a "mountain" view which is pretty much a view of the parking garage and neighboring casino. The rooms are severely outdated for a supposedly 4* hotel. Every time the AC or heat kicks on in the room we start sneezing and coughing from what just seems to be a lingering cigarette odor from the vents in our non-smoking room. As mentioned it's 2am here now and I'm trying to find a flight home so I can get out of here early because it's just not enjoyable. Reno is starting to look like a slum area with all of the boarded up businesses and the clientele in the casino here definitely are locals and not welcoming at all. We felt horrible on the first day being in the room (what we think was allergies from the AC) so I decided to order room service. The food prices in the ROW are WAY OVERPRICED and if you try to order room service you have to use their specific link which adds a 15$ delivery fee for that overpriced food. I got a sandwich, fries, fruit cup, 4 Cokes and 4 waters for the low price of $84. Don't buy the 4* hype because it's just not true at all. I won't be back to this place ever again.

Tina Lopez

5/5

26 Nov, 2023

Lynda Champion

2/5

22 Jan, 2024

Cody Clanton

1/5

5 Dec, 2023

Jeff Warden

1/5

21 Nov, 2023

c roy

4/5

6 Dec, 2023

I absolutely loved the fountains upstairs - they were the highlight of my visit to this casino. And let me tell you, the restaurants here are top-notch. While it might not immediately catch your eye, I highly recommend checking it out. Trust me, you won't be disappointed.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.