Ella Mount Heaven Hotel

4.1/5(1.18K Reviews) rating

3 Star Hotel locationPin

Ella, Badulla District

1/40

About hotel

Ella Mount Heaven Hotel is a luxurious retreat nestled in the heart of Ella, Sri Lanka, offering discerning travelers a unique blend of modern sophistication and historic charm. The hotel's architectural elegance and interior design showcase lavish furnishings, art collections, and signature elements that create an inviting atmosphere for guests. Located at 15th Mile Post, Wellawaya Road, Uva Province 90090, Sri Lanka, Ella Mount Heaven Hotel is within a 5-minute drive of iconic landmarks such as Ravana Falls and Suwadivi Ayurveda Health Care, making it an ideal destination for those seeking a memorable stay. With 37 individually furnished guestrooms, the hotel offers a range of accommodations including luxurious suites and spacious rooms with breathtaking views. Each room is equipped with complimentary wireless Internet access, separate sitting areas, and daily housekeeping to ensure a comfortable stay for every guest. Guests can pamper themselves at the full-service spa, relax in one of the 3 indoor swimming pools, or stay active at the 24-hour fitness center. The hotel also features concierge services, a picnic area, and event facilities for business travelers. Dining options include 2 restaurants serving a variety of local flavors and international cuisine, as well as a bar/lounge for evening drinks. Buffet breakfasts are available daily for a fee, and room service is offered during limited hours. The hotel's central location provides easy access to attractions such as Nature Trail Ella, Kinellan Tea Factory, and Little Adam's Peak, allowing guests to explore the beauty of Ella. The preferred airport, Bandaranaike Intl. Airport (CMB), is 329.6 km away, with a roundtrip airport shuttle available for a surcharge. Guest testimonials highlight exceptional hospitality and personalized service that leave a lasting impression on every visitor. For Ella Mount Heaven Hotel room prices and online bookings, guests can visit the hotel's website or contact the 24-hour front desk for assistance. Whether traveling for leisure or business, Ella Mount Heaven Hotel offers a captivating retreat that exceeds expectations and ensures a memorable stay in Ella..

Highlights

• Well Situated within a 5-minute drive of Ravana Falls and Suwadivi Ayurveda Health Care • Close proximity to popular attractions such as Little Adam's Peak and Nine Arches Bridge • Individually furnished guestrooms with complimentary wireless Internet access • On-site full-service spa, 3 indoor swimming pools, and a 24-hour fitness center for relaxation and recreation • Concierge services, picnic area, and complimentary newspapers for added convenience • Two restaurants offering a variety of dining options, including room service and a bar/lounge • Event facilities, including a conference center and meeting room, for business travelers • Roundtrip airport shuttle available for a surcharge, with free valet parking on-site • Buffet breakfasts served daily from 6:00 AM to 10:00 AM for a fee • Distances to key attractions like Ella Rock and Dowa Temple for exploring the area • Preferred airport Bandaranaike Intl. Airport (CMB) located 329.6 km away for easy travel access.

Quick Facts

Check-In

11:30 AM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Locker Room

Newspaper

Smoke-free property

Snack bar

Valet parking

Terrace

Concierge desk

Indoor pool

Children's Pool

BBQ/Picnic area

Breakfast available

Coffee/tea

Airport shuttle service

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Locker Room

Newspaper

Smoke-free property

Snack bar

Valet parking

Terrace

Concierge desk

Indoor pool

Activities

Children's Pool

BBQ/Picnic area

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Noise-free guestrooms cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Property follows sanitization practices of Covid.

Clean (Safehotels - global expert).

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Christmas Day (25 December) Gala Dinner per adult: USD 12.

Christmas Day (25 December) Gala Dinner per child: USD 8 (from 8 to 14 years old).

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Noise-free guestrooms cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Property follows sanitization practices of Covid.

Clean (Safehotels - global expert).

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Christmas Day (25 December) Gala Dinner per adult: USD 12.

Christmas Day (25 December) Gala Dinner per child: USD 8 (from 8 to 14 years old).

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Pet Policy

Pets not allowed.

₹7,966

₹20,203

61% OFF

+ ₹2,243 taxes / night

Earn 102 Reward Points

Flat ₹1,458.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹7,966

₹20,203

61% OFF

+ ₹2,243 taxes / night

Update Price

Earn 102 Reward Points

Flat ₹1,458.50 off included with coupon INTSTAY

Amenities

Location

Wellawaya, Ella, Badulla District, 90090

View on Maps

Ratings & Reviews

4.1/5

1.18K Ratings

Optimus Prime

3/5

14 Jan, 2024

The view is amazing. You have the bar and the other facilities. Good parking space is available. But avoid parking at the initial part of the parking space. It's cracked. Soon, it'll fall down. Food seems to be ok. But the staff is kind of not enjoying serving. They seem to be stressed or in some kind of trouble. You can book the hall for weddings or medium range functions.

Taher Pardawala

3/5

25 Jan, 2024

I stayed at this hotel for 2 days during my honeymoon. The room was very spacious but the interiors were bad. It felt more like a dungeon. The cleanliness was also a concern.

Peter E

3/5

16 Nov, 2023

Our bus stopped here for a break & refreshments. Clean & comfortable with large terrace on the side of the mountain with spectacular views. A number of people were snacking & a variety of drinks on offer. Restaurant was downstairs and the aroma of the curries/spices wafting up were sensational. Accommodation next door.

Optimus Prime

3/5

14 Jan, 2024

Taher Pardawala

3/5

25 Jan, 2024

I stayed at this hotel for 2 days during my honeymoon. The room was very spacious but the interiors were bad. It felt more like a dungeon. The cleanliness was also a concern.

Peter E

3/5

16 Nov, 2023

chamath mahapatuna

5/5

19 Nov, 2023

I couldn't have asked for a better experience. Your team's professionalism, comfortable rooms, and delicious dining options exceeded my expectations. I'll be sure to recommend your hotel to friends.

Piotr Malec

1/5

22 Jan, 2024

Excellent view from the bar on the terrace, but be aware that you may not receive rest from your bill. They know that you are hurry.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.