Embassy Suites by Hilton Austin Arboretum

4.1/5(1.63K Reviews) rating

3 Star Hotel locationPin

Austin, Texas

Embassy Suites by Hilton Austin Arboretum exterior_detail

130

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About hotel

Discover a taste of luxury at our hotel nestled in the vibrant city of Austin. Located in the Gateway area, our prime location offers effortless access to a plethora of exciting attractions. Explore the nearby Arboretum at Great Hills Mall, J. J. Pickle Research Campus, and Main Event Entertainment – all just a quick drive away. Unwind in one of our 150 upscale guestrooms, furnished with top-of-the-line amenities such as mini fridges, microwaves, and plush pillowtop beds with indulgent down comforters and premium bedding. Stay connected with complimentary high-speed Wi-Fi and enjoy your favorite shows on the expansive 42-inch flat-screen TVs featuring a wide selection of cable channels. Immerse yourself in the bustling city of Austin by visiting must-see landmarks including Q2 Stadium, St. David's North Austin Medical Center, and the renowned headquarters of Apple Inc. For those seeking adventure, Bull Creek District Park and picturesque Lake Austin provide an array of exhilarating activities like hiking, water sports, and breathtaking scenic views. Don't miss out on the local gems of Mount Bonnell, Pennybacker Bridge, and the stunning Colorado River. During your stay, take advantage of our exceptional leisure facilities, including an indoor pool, spa tub, and fully-equipped fitness center. Need to stay connected to work? Our 24-hour business center and complimentary Wi-Fi keep you connected throughout your stay. Planning a special event? Our expansive event space of 1958 square feet is perfect for hosting successful meetings, conferences, and weddings. Indulge in a delectable meal at our on-site restaurant, DJ's American Grill, or treat yourself to room service and a complimentary reception. And start your day off right with our hearty and convenient grab-and-go breakfast, on the house. With a warm and attentive staff, we promise that your stay with us will be filled with comfort and convenience. Don't wait any longer – book your stay at our hotel located at 9505 Stonelake Boulevard, Texas 78759 today and discover the best of Austin! Embolden your experience with Embassy Suites by Hilton Austin Arboretum room prices and book Embassy Suites by Hilton Austin Arboretum online now.

Highlights

• Convenient location in Austin's Gateway neighborhood • Within walking distance to popular shopping and dining at Arboretum at Great Hills Mall • Close proximity to J. J. Pickle Research Campus – great for business travelers • Modern and comfortable rooms with premium bedding and free WiFi • Minutes away from Q2 Stadium, perfect for sports fans • Easy access to Austin-Bergstrom Intl. Airport (29 km) and the railway station (11 km) • Relax and unwind in the indoor pool, spa tub, and fitness center • 24-hour business center, perfect for business meetings and events (182 sq. meters) • Complimentary reception and on-the-go breakfast for a convenient start to your day.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

150

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Shops and commercial services

Accessible parking

Designated Smoking Areas

Banking services

Indoor pool

Hiking

Coffee/tea

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Shops and commercial services

Accessible parking

Designated Smoking Areas

Banking services

Indoor pool

Activities

Hiking

Food & Beverages

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available for breakfast.

Car recommended.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: 0.75 percent destination fee will be charged.

We have included all charges provided to us by the property..

Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is recommended for transportation to and from this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guests will receive smart lock details.

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available for breakfast.

Car recommended.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: 0.75 percent destination fee will be charged.

We have included all charges provided to us by the property..

Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is recommended for transportation to and from this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guests will receive smart lock details.

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

₹11,268

₹12,225

8% OFF

+ ₹1,758 taxes / night

Earn 130 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹11,268

₹12,225

8% OFF

+ ₹1,758 taxes / night

Update Price

Earn 130 Reward Points

Amenities

Location

Stonelake Blvd, Austin, Texas, 78759

View on Maps

Ratings & Reviews

4.1/5

1.63K Ratings

Brenda K Cartwright

5/5

18 Jan, 2024

I have been a regular guest at this hotel for the past year and a half, and I always enjoy my stay here. The staff is very accommodating and friendly, even when I failed to make a reservation. They jumped in and arranged a room for me at a sister location and took care of everything. The rooms are always clean and comfortable, and the management is quick to resolve any concerns. The hotel may need some renovations, but that doesn’t affect the quality of service or keep me from staying and I am PICKY. The team here is amazing! The breakfast is also fantastic, with a variety of dishes and a very attentive cook. They also have a happy hour every evening at 5:30, where you get free drink tickets and delicious snacks and cheese. I would give this hotel a 5-star rating!

Lindy Wilde

3/5

2 Jan, 2024

I’ve loved the Embassy Suites since I was little and wanted that for my kids. We booked a stay here for the experience more than anything. The breakfast was great- no disappointment there. Happy hour drinks and snacks were fun and the staff serving you everywhere seem wonderful. The cons to this place are: outdated furniture (all the booths are worn and gross), slow shaky elevators but mostly the pool. We saw someone sweeping it out so we thought it would be okay… but it was cold and felt like we were swimming in a pond. It was murky, there was hair everywhere and the walls were super scummy. The hot tub was worse being ice cold and about a third full. I’m sure it’s not being tested for bacteria or phosphates before allowing guests to swim. Made me nervous to have my kids swim in case they got any water in their mouths. Oh and the swans are no longer here. They aren’t still advertised on their website but the pictures in reviews got our hopes up.

Emerson Easley

3/5

16 Jan, 2024

Not very pleased at this hotel. It looked like it was well kept in the photos and in a well established part of the Austin-metro area. Photos can be deceiving, though, and they don't tell everything. We had to be replicated 2twice.. so 3 rooms on our 1st night. The 1st two rooms had plumbing problems. The toilets were broken and would not flush or didn't stop filling. Also, there was no water to the bar sink in the room. There is no room service although the website says there is. The website indicates there is a restaurant on site, but I did not see anything that resembled any kind of restaurant there. They claim you can order food until 9pm. I tried to order at 8:40 and was told that they had already stopped serving food....and on a Saturday evening too. Not once did they even apologize for my inconvenience...(plural.) The lobby ceiling was also dripping water, and there was a bucket in the middle of the lobby entrance. Elevators are also super slow to open/close and to move up/down. Upon checkout (we checked out late)...there was housekeeping standing outside our door waiting for us to leave. It felt very uncomfortable that someone was waiting at our door.

Kavita Dave Coombe

5/5

7 Jan, 2024

We were visiting for a wedding located close to this hotel. We were here in the winter so we loved that there was a free breakfast buffet, indoor pool, free parking, and an affordable nightly rate. The staff were so nice, especially Oscar creating made-to-order omelets on the grill, Karen and her staff hosting a daily happy hour with drinks and snacks, and the welcoming front desk staff. We will definitely try to stay here again when in Austin. Thanks for a very hospitable visit.

Elisabeth Leeflang

4/5

17 Jan, 2024

Embassy Suites is great and this location was no exception. The front desk was really impressive and helped with my broken umbrella. They texted me to see how the room was and helped me with a late checkout. Everyone was super pleasant, unlike some of the other hotels in the area. The restaurant food is fantastic and the people preparing it are even better. Had a great egg white omelette for (free) breakfast the next morning. The rooms could use some updating (tattered lamp shades and some furniture pieces) but you get a window looking out to the courtyard with a nice waterfall. The indoor pool required some cleanup and the hot tub wasn't working (I was really bummed about this because it was cold and raining!). They said the hot tub should be working within a couple weeks but I called back and they still don't have the part (?). I also wish the TV in the workout room was on the wall facing all the machines (they were working well) and then you could watch it in the mirror when using weights, etc. I think this location needs a little TLC from Hilton without raising rates ...

Brenda K Cartwright

5/5

18 Jan, 2024

Lindy Wilde

3/5

2 Jan, 2024

Emerson Easley

3/5

16 Jan, 2024

Kavita Dave Coombe

5/5

7 Jan, 2024

Elisabeth Leeflang

4/5

17 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.