Embassy Suites by Hilton Houston Near the Galleria

4/5(1.67K Reviews) rating

3 Star Hotel locationPin

Houston, Texas

Embassy Suites by Hilton Houston Near the Galleria exterior_detail

104

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About hotel

Experience the best of Houston without breaking the bank at Embassy Suites by Hilton Houston Near the Galleria. Our hotel offers affordable accommodations suitable for all types of travelers. Take advantage of our prime location at 2911 Sage Road, Texas 77056, which allows easy access to popular attractions such as the Williams Tower and the iconic Ice Rink at the Galleria. Each of our 150 guestrooms features modern amenities including refrigerators, LCD televisions, and complimentary Wi-Fi. Sink into the plush comfort of our pillowtop beds with premium bedding and indulge in the soft embrace of down comforters. Our spacious rooms also feature double sofa beds for extra sleeping space and luxurious private bathrooms with designer toiletries and hair dryers. Located just a short walk from popular destinations like Westheimer Road and Richmond Avenue, our hotel embodies the energy and culture of Houston. After a day of exploring, relax and unwind in our indoor pool, rejuvenate in the spa tub, or keep up with your fitness routine in our 24-hour fitness center. We also offer a complimentary shuttle service for easy access to local shopping and dining. For business travelers, our hotel offers a 24-hour business center and 1700 square feet of versatile event space. Enjoy delicious meals at our on-site restaurant, Palm Court, or start your day off right with a complimentary breakfast. End your day at our evening reception with complimentary drinks and snacks. With a convenient location just 27.2km from George Bush Intercontinental Airport and 16.4km from Houston William Hobby Airport, Embassy Suites by Hilton Houston Near the Galleria is the perfect choice for a well-rounded stay in the heart of the city. Book Embassy Suites by Hilton Houston Near the Galleria online now and experience the vibrant energy of Houston with the comforts of home. Our natural language generation allows for an authentic and captivating experience that will exceed your expectations. Let us be your home away from home in Houston.

Highlights

• Located in the bustling area of Houston (The Galleria) • Within walking distance of various attractions and shopping destinations, such as Williams Tower and Ice at the Galleria • Comfortable and spacious guestrooms, equipped with modern amenities • Convenient access to Houston's airports, with George Bush Intercontinental Airport 43.8 km away and Houston William Hobby Airport just 26.3 km away • Ideal for both leisure and business travelers, with proximity to major corporations and a 24-hour business center • Enjoy a range of recreational activities, including an indoor pool, spa tub, and 24-hour fitness center • Complimentary shuttle service for convenient transportation • On-site restaurant, Palm Court, serving delicious meals for lunch and dinner • Daily complimentary reception and on-the-go breakfast for a great start to the day.

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

150

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Swimming Pool

Accessible parking

Designated Smoking Areas

Terrace

Indoor pool

Hiking

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Swimming Pool

Accessible parking

Designated Smoking Areas

Terrace

Indoor pool

Activities

Hiking

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: 0.75 percent destination fee will be charged.

We have included all charges provided to us by the property..

Pool access available from 6:00 AM to 10:00 PM.

Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 34.

Maximum number of pets per room 2.

Pet max weight (per pet) in lb is 75.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: 0.75 percent destination fee will be charged.

We have included all charges provided to us by the property..

Pool access available from 6:00 AM to 10:00 PM.

Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 34.

Maximum number of pets per room 2.

Pet max weight (per pet) in lb is 75.

Service animals are exempt from fees/restrictions.

₹9,204

₹13,174

30% OFF

+ ₹1,426 taxes / night

Earn 106 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹9,204

₹13,174

30% OFF

+ ₹1,426 taxes / night

Update Price

Earn 106 Reward Points

Amenities

Location

Sage Rd, Houston, Texas, 77056

View on Maps

Ratings & Reviews

4/5

1.67K Ratings

A Cee

3/5

16 Dec, 2023

Excellent customer service. Breakfast was just ok... I'm surprised because its usually great. The rooms were good. Just dated. We ended up having to switch rooms because the a/c had issues. They took very good care of us though. We'd stay again.

Sergio Ramirez

5/5

4 Dec, 2023

Karen the bartender brought so much positive energy to the evening / drinks experience. She was just amazing! Nick at the front desk helped us out with our reservation and accommodated our requests. Thanks for the great experience to both! People like both of you make me want to go back and stay at the same location.

Muniu Muiruri

5/5

29 Oct, 2023

I had the pleasure of staying at Embassy Suites by Hilton Houston Near the Galleria, and I cannot express enough how remarkable my experience was, thanks in large part to Nick S, the outstanding Front Desk Office Manager. From the moment I stepped into the hotel lobby, I knew I was in for an exceptional stay. Nick's warm and welcoming demeanor set the tone for my entire visit. He was not only attentive and professional but went above and beyond to make me feel like a valued guest. His customer service skills are truly unparalleled. The check-in process was seamless, and Nick made sure to answer all my questions and provide me with a wealth of information about the hotel's amenities and services Throughout my stay, Nick remained easily accessible, always ready to assist with any requests or concerns. He possesses an extraordinary level of patience and genuine concern for the well-being of each guest, making me feel like my comfort and satisfaction were his top priorities. Beyond his customer service skills, Nick's attention to detail and passion for his role truly shine. He takes pride in the hotel's appearance and ensures that everything is in perfect order. It's evident that he's dedicated to creating a welcoming and comfortable environment for guests. In summary, my stay was nothing short of extraordinary, and Nick S, the Front Desk Office Manager, played an instrumental role in making it memorable. His dedication to guest satisfaction, exceptional customer service, and commitment to excellence are a testament to the hotel's high standards. I will undoubtedly return to Embassy Suites by Hilton Houston Near the Galleria in the future, and I hope to have the pleasure of being welcomed by Nick once again. I highly recommend the hotel to anyone seeking an exceptional hotel experience, where your comfort and satisfaction are truly a top priority. Nick S's exceptional service sets the standard for what a Front Desk Office Manager should be. Thank you, Nick, for making my stay unforgettable.

Wanda Lewis

1/5

14 Jan, 2024

This hotel experience was the worst one I’ve ever had at any Embassy Suites. There was a charge to park and it was a piece of paper with a tacky note written on it to put in your windshield. No other options available. The elevators were down so we had to walk up and down the stairs to get to our room. You actually had to go outside to get to the elevator. The temperature was cold but you couldn’t adjust the thermostat for warmth. Still cold at 80 degrees. Old decors, limited drinks at happy hour. They give you 2 tickets for the first two drinks. I was very disappointed with the service at this location and you probably lost a customer.

Stephanie Holmes

5/5

20 Aug, 2023

Our family reunion was hosted here. Rooms we're nice and spacious. The breakfast was great and the dinner time snacks were also good but the best part about this hotel was the staff! They really went out of their way to make our stay more enjoyable. Friendly, helpful and easy to talk to. They really did a great job. No hotel is perfect including this one but the people working at the hotel can make all the difference in the world when it comes to your experience. Thank you to all the staff especially the people working at the front desk. It was great talking to you everyday and thanks again for helping us. It was much appreciated. We will definitely be staying here again on our next trip to Houston. Rooms: 5/5 | Service: 5/5 | Location: 5/5 Hotel highlights Great value

A Cee

3/5

16 Dec, 2023

Sergio Ramirez

5/5

4 Dec, 2023

Muniu Muiruri

5/5

29 Oct, 2023

Wanda Lewis

1/5

14 Jan, 2024

Stephanie Holmes

5/5

20 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.