Embassy Suites by Hilton Orlando Downtown

4.3/5(1.77K Reviews) rating

3 Star Hotel locationPin

Orlando, Florida

Embassy Suites by Hilton Orlando Downtown exterior_detail

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About hotel

Discover the ultimate Orlando experience at our Embassy Suites by Hilton Orlando Downtown. Conveniently located in the heart of the city, our hotel offers easy access to popular attractions such as the Amway Center and Exploria Stadium. Immerse yourself in the vibrant energy of Orlando and retreat to our spacious guestrooms equipped with modern amenities like refrigerators and microwaves. We strive to make you feel at home during your stay. Entertainment is at your fingertips with our 42-inch flat-screen TVs, and complimentary WiFi keeps you connected to the outside world. Refresh and rejuvenate in our private bathrooms, stocked with complimentary toiletries and hair dryers. But why limit yourself to just our hotel? Explore the rich culture of Orlando, just steps away from our hotel. Admire a performance at the renowned Dr. Phillips Center for the Performing Arts or relax at the beautiful Lake Eola Park. Whether it's for corporate events or special occasions, our hotel has 8500 square feet of versatile event space to accommodate your every need. After a busy day, unwind by our outdoor pool or get a workout in at our 24-hour fitness center. But our exceptional dining options truly set us apart. Indulge in a delicious meal at our on-site restaurant or grab a drink at the bar/lounge. And don't miss our daily complimentary reception, a great opportunity to mingle with other guests. For added convenience, we offer room service, a gift shop for last-minute souvenirs, and a 24-hour business center. Our express check-in and check-out make for a hassle-free stay, and self-parking is available for a fee. Whether you're in town for business or leisure, our Embassy Suites by Hilton Orlando Downtown offers affordable accommodations suitable for every type of traveler. Book now and experience the best of Orlando at our hotel, located at 191 E Pine St, Florida 32801, United States. Make your reservation online for the best Embassy Suites by Hilton Orlando Downtown room prices and enjoy the convenience of booking Embassy Suites by Hilton Orlando Downtown online. Come experience our exceptional hospitality in the bustling city of Orlando.

Highlights

• Prime location in downtown Orlando, steps from Lake Eola and Dr. Phillips Center for the Performing Arts • Close proximity to Amway Center and Exploria Stadium (1.2 km and 1.4 km respectively) • Spacious guestrooms with modern amenities, including refrigerators and microwaves • Free Wi-Fi and flat-screen TVs for staying connected and entertained • Easy access to numerous popular attractions, such as Lake Eola Park and Orange County Regional History Center • Outdoor pool and 24-hour fitness center for relaxation and wellness • Business travelers can take advantage of 24-hour business center and event facilities • Complimentary cooked-to-order breakfast and daily reception for socializing • Onsite restaurant, coffee shop, and bar for dining and drinks options

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

167

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Snack bar

Vending machines

Accessible parking

Terrace

Banking services

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Snack bar

Vending machines

Accessible parking

Terrace

Banking services

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Car recommended.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

A car is recommended for transportation to and from this property..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Car recommended.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

A car is recommended for transportation to and from this property..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

₹14,451

₹15,975

10% OFF

+ ₹1,713 taxes / night

Earn 161 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹14,451

₹15,975

10% OFF

+ ₹1,713 taxes / night

Update Price

Earn 161 Reward Points

Amenities

Location

Pine St, Orlando, Florida, 32801

View on Maps

Ratings & Reviews

4.3/5

1.77K Ratings

Erica Manz

5/5

11 Nov, 2023

Outstanding customer service. Everything was over the top amazing. We were in town for a concert for two nights and got excellent treatment from the minute we arrived from the Manager James at the front desk and all the staff. This is why we love Hilton and will always stay here when we are in Orlando. Thank you for giving us such great memories. PS breakfast was the bomb!

Bismarck Chau

5/5

14 Jan, 2024

The Hospitality from every single employee I encountered from the checkin, during my stay and check out was amazing! The full breakfast included and Happy Hour daily, was a plus. The suites are so comfortable and having the bedroom separate from the living room was also great.

Dr Rad Dan

5/5

6 Dec, 2023

We were attending an event in downtown Orlando which wouldn't end until late in the evening. It seemed only natural to stay the night and of course a Hilton hotel is my first choice. The Embassy Suites on Pine not only provides convenience to downtown, is walking distance to places like the Phillips Center, but if you're on the upper floors on the north side you have a pretty nice view of Lake Eola. We arrived with little time between having to leave for the event, so we opted to eat dinner in the hotel. That was a wonderful experience. The server and the bartender worked in concert to make our meal enjoyable. Although it was a simple fair, a grilled chicken sandwich and a burger both with fries, the meals were well done and arrived hot. Impressively, the meals were really not much more than if we'd stopped at a restaurant to get them into convenience added to the enjoyment. As enjoyable as dinner was, breakfast in the morning hit all the right marks. From a made to order omelette with potatoes and some bacon for me, to a nice continental breakfast bar with fruit, yogurt, and muffins that my wife enjoyed. Our room was the typical suite found at all embassy suites, with a separate living area from the bedroom. The bedroom overlooked Lake Eola and we wondered what it would be like during the New Year's fireworks display. We're certain they charge a premium for that room as well as the others in that Northeast corner on the upper floors. The bed was comfortable, the room clean, and from the moment we arrived to the moment we left we were greeted by the smiling faces of the hotel staff, who asked if we needed anything. We look forward to returning and staying on all night or two, when we come back to Orlando.

Miriam Ferguson

5/5

11 Oct, 2023

This was our 9th stay at this location. Our dog gets so excited when we pull into the hotel. He is greeted by name, given treats and loved on. We really like the room set up. Having a separate bedroom makes the stay so comfortable. The location rocks. It is within walking distance of so many great dining locations. The staff is so friendly and so accommodating.

Stephanie Ochoa

1/5

12 Nov, 2023

I have never been so insulted and disrespected by Hilton personnel let alone a Hilton manager in my life. I informed the front desk attendant I was checking out early from reasons precluding my sleep and getting injured from the nails tacking the carpet down. She then talks to her manager Dane who came out and asked me what the problem was. He doesn’t let me finish talking before employing a nasty tone asking me why I was there. He then had the audacity to accuse me of illegal activities without bothering to gain further understanding of the situation. He never addressed, apologized or tried to remedy the causes leading to me leaving early and added insult upon injury quite literally. Good luck retaining customers with this kind of terrible management. I only have silver status at the moment but am considering changing my hotel of choice in the future given the terrible way I was spoken to. Hotel wise ,other than the terrible management , the front desk attendants are lovely and made the experience better for having been there . You can hear your neighbors and noise from outside the hotel in your room. The bed was moderately comfortable. The room is modern and aesthetically appealing. Very clean room with a slight musty odor upon arrival. There are lots of plugs for electronics. There are two elevators and even with the hotel fully booked the wait was never very long. The breakfast was great with quite a few options including made to order omelets. There is self parking across the street for $22/day. It is within east waking distance of many downtown restaurants and bars.

Erica Manz

5/5

11 Nov, 2023

Bismarck Chau

5/5

14 Jan, 2024

Dr Rad Dan

5/5

6 Dec, 2023

Miriam Ferguson

5/5

11 Oct, 2023

Stephanie Ochoa

1/5

12 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.