EPIC SANA Lisboa Hotel

4.7/5(3.31K Reviews) rating

5 Star Hotel locationPin

Lisbon, Lisboa Region

202

1/202

About hotel

Looking for affordable yet luxurious accommodation in the heart of Lisbon? Look no further than EPIC SANA Lisboa Hotel. Our prime location, at Av. Engenheiro Duarte Pacheco 151070-100, Portugal, makes it easy for guests to explore all that this vibrant city has to offer. With 311 exquisitely designed guest rooms, featuring top-notch amenities such as complimentary Wi-Fi, MP3 docking stations, and LCD televisions, EPIC SANA Lisboa Hotel offers the perfect blend of comfort and sophistication. Enjoy stunning views of the city from the air-conditioned comfort of your room, complete with a lavish en-suite bathroom equipped with complimentary toiletries. EPIC SANA Lisboa Hotel is the ideal destination for all types of travellers. Families will appreciate our concierge services and babysitting options, while business travellers can take advantage of our 24-hour business centre and extensive event facilities. And with a spa offering a variety of rejuvenating treatments, an indoor pool, sauna, and 24-hour fitness centre, guests can truly relax and unwind. Make the most of your stay in Lisbon by exploring the nearby attractions, including Rossio Square, Belém Tower, and the Santa Justa Elevator. And for some retail therapy, the Amoreiras Shopping Center is just a short walk from our hotel. And when it comes to dining, our on-site restaurant, Flor-de-Lis, offers delectable international cuisine, while our two bars serve refreshing beverages and snacks. And don't forget, with 24-hour room service, you can indulge in our delicious offerings from the comfort of your own room. Located only 10 km from Humberto Delgado Airport, getting to and from EPIC SANA Lisboa Hotel is hassle-free with our roundtrip airport shuttle service. Book your stay with us today at EPIC SANA Lisboa Hotel and experience all the wonders of Lisbon at affordable EPIC SANA Lisboa Hotel room prices. Book EPIC SANA Lisboa Hotel online for the best deals and an unforgettable experience.

Highlights

• Centrally located 5-star hotel with modern amenities • 3-minute drive to Rossio Square and 8 minutes from Belém Tower • Complimentary Wi-Fi and cable programming in 311 air-conditioned rooms • On-site spa, indoor pool, sauna, and 24-hour fitness center • 24-hour business center and concierge services for business travelers • Easy access to popular tourist attractions within a 2.2 km radius • Close to airport (10 km) and railway station (0.5 km) • 2 on-site restaurants and 2 bars/lounges for dining options • Conference facilities available for events • Babysitting services available for families

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

311

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Smoke-free property

Snack bar

Swimming Pool

Bell staff/porter

Accessible parking

Valet parking

Library

Terrace

Concierge desk

Banking services

Indoor pool

Sauna

Baby Sitting / Child Services

Coffee/tea

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Smoke-free property

Snack bar

Swimming Pool

Bell staff/porter

Accessible parking

Valet parking

Library

Terrace

Concierge desk

Banking services

Indoor pool

Sauna

Activities

Baby Sitting / Child Services

Food & Beverages

Coffee/tea

Services

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

The seasonal pool will be open from May to September..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

The seasonal pool will be open from May to September..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹16,154

₹22,235

27% OFF

+ ₹1,292 taxes / night

Earn 174 Reward Points

Flat ₹2,492.25 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹16,154

₹22,235

27% OFF

+ ₹1,292 taxes / night

Update Price

Earn 174 Reward Points

Flat ₹2,492.25 off included with coupon INTSTAY

Amenities

Location

Av Eng Duarte Pacheco, Lisbon, Lisboa Region, 1070-100

View on Maps

Ratings & Reviews

4.7/5

3.31K Ratings

Atasha Jordan

4/5

12 Jan, 2024

I stayed at this hotel for a week, and though overall I had a great experience there are elements of the stay that could have been better. Pros: -Beautiful clean hotel -We got upgraded because we booked with Expedia. The suite was very spacious - breakfast was delicious and the staff was very attentive - there was live music in the bar area and that made for a lovely night cap - staff were kind throughout Cons: The rooms could do with a bit of cleaning or updating. There were a lot of stains on the walls and tiles - breakfast was very receptive. Same menu every day got tiring on our week stay - for a tourist, the location was not the most ideal. Wish I stayed closer to the historic center of the city - we didn’t get the sprawling views of the Lisboa rooftops we expected. We were roomed on the side across from an office building - it would have been nice to have a concierge assigned to us, which I’m used to at similar 5 star hotels

Alain Sanchez

4/5

28 Jan, 2024

An excellent hotel and a fine restaurant. The level of service and attention is remarkable, rooms are spacious and super clean, and don't miss the top end restaurant, one of the best in Lisboa.

martin cook

5/5

30 Aug, 2023

Totally loved our stay at Epic Sana Lisboa. It has out done itself. True 5 star. Good value for money. Will recommend to our friends. We will stay here again one day. Thank you to the polite and friendly staff. Thank you for the glass of fizz and cake at breakfast for our anniversary. We loved that to 🥰🥂

Jose Pereira

5/5

7 Jan, 2024

We went to this hotel for the weekend. Arrived by car and the welcome was immediately noticed by porter and recepcionist. Room was very big and clean with a comfy king size bed. We had dinner at the hotel restaurant and I can assure you it was one of the best meals we had. Here we have to mention Tiago Sousa, our waiter, he has done an outstanding job. Thank you Tiago. My wife had a massage in the SPA and was also amazed, very professional. The only "negative" point was the robe that needs to be replaced by new ones and with bigger size. Overall, very nice hotel. Will recommend for sure. We will return. Thank you.

C. A.

2/5

4 Sep, 2023

Booked this hotel for two nights, based mainly on location. The lobby is gorgeous, staff is courteous. Received a room on the 5th floor, and as we got off the elevator an unpleasant smell hit us - what a turn off, considering this is supposed to be a 5 star hotel. The room size is ok, on the positive side it doesn’t have the smell that is in the hallway. However, the room is in dire need of deep cleaning. Hairs in the shower; the water from the shower gets in the rest of the bathroom. I’m not sure if pillowcases have been changed from previous guest. The sheet also had stains. The room just feels gross, and it’s not cheap, otherwise I would’ve left and booked another hotel. I definitely don’t recommend Epic Sana Lisboa.

Atasha Jordan

4/5

12 Jan, 2024

Alain Sanchez

4/5

28 Jan, 2024

An excellent hotel and a fine restaurant. The level of service and attention is remarkable, rooms are spacious and super clean, and don't miss the top end restaurant, one of the best in Lisboa.

martin cook

5/5

30 Aug, 2023

Jose Pereira

5/5

7 Jan, 2024

C. A.

2/5

4 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.