EQ Kuala Lumpur

4.6/5(1.80K Reviews) rating

5 Star Hotel locationPin

Kuala Lumpur, Selangor

1/86

About hotel

For travelers looking for an affordable and convenient stay in Kuala Lumpur, look no further than EQ Kuala Lumpur. Situated in the heart of the bustling city center, this hotel is just a 10-minute walk from Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre. With its unbeatable location, guests can easily explore the vibrant city and its top attractions. Spread across Equatorial Plaza on Jalan Sultan Ismail50250, Malaysia, EQ Kuala Lumpur offers 440 spacious and stylishly designed rooms. These rooms are fully equipped with modern amenities such as air conditioning, cozy down comforters and luxurious premium bedding. Guests can also enjoy complimentary minibar items and free Wi-Fi during their stay. The en-suite bathrooms come with complimentary toiletries and bidets, adding an extra touch of convenience. But EQ Kuala Lumpur offers more than just exquisite and comfortable rooms. It also serves as a gateway to the best of Kuala Lumpur's sights and attractions. With popular destinations like Suria KLCC Shopping Center, Sungei Wang Plaza, and the iconic Petronas Twin Towers just a stone's throw away, guests can easily immerse themselves in the vibrant culture and history of the city. With convenient access to public transportation, the possibilities for exploration are endless. After a day of sightseeing, guests can relax and rejuvenate at the hotel's spa, take a dip in one of the two outdoor swimming pools, or unwind in the sauna. For fitness enthusiasts, there is a 24-hour fitness center equipped with cutting-edge equipment. Business travelers can also take advantage of the hotel's dry cleaning/laundry services, 24-hour front desk, and multilingual staff. With an impressive 30677 square feet of conference space, this hotel is also an ideal venue for meetings and events. EQ Kuala Lumpur also boasts a diverse range of dining options, with 5 unique restaurants to choose from. Guests can indulge in local and international cuisine at Nipah or enjoy a refreshing drink at the bar/lounge. For maximum convenience, 24-hour room service is also available. And to start their day on a delicious note, guests can treat themselves to a delectable buffet breakfast, served every day for a fee. In summary, for a luxurious and convenient stay in Kuala Lumpur, make EQ Kuala Lumpur your top choice. The nearest airport, Kuala Lumpur International Airport, is only 58.5 km away, and the hotel can arrange a roundtrip airport shuttle service for a fee. Free self-parking is also available onsite, ensuring a hassle-free stay. Escape to EQ Kuala Lumpur and immerse yourself in a world of affordability, luxury, and convenience. Book EQ Kuala Lumpur Online now to secure the best EQ Kuala Lumpur room prices.

Highlights

• 5-star hotel in the heart of Kuala Lumpur City Centre • 10-minute walk to Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre • Luxurious rooms with premium bedding and free minibar items • Nearby attractions include KLCC Park, Petronas Twin Towers, and KL Tower • Spa, 2 outdoor pools, sauna, and 24-hour fitness center for relaxation • Free WiFi and concierge services available for guests • Business amenities include conference space and multilingual staff • 30.6 km from Subang Airport, 58.5 km from Kuala Lumpur International Airport • On-site parking available

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

440

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Concierge desk

Banking services

Sauna

Children's Pool

Breakfast available

Airport shuttle service

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Concierge desk

Banking services

Sauna

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include window guards.

Professional property host/manager.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 7:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Children stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property..

Free in-room Wi.

Fi has a 2-device limit..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include window guards.

Professional property host/manager.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 7:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Children stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property..

Free in-room Wi.

Fi has a 2-device limit..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹17,867

₹22,174

19% OFF

+ ₹1,776 taxes / night

Earn 196 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹17,867

₹22,174

19% OFF

+ ₹1,776 taxes / night

Update Price

Earn 196 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Jln Sultan Ismail, Kuala Lumpur, Selangor, 50250

View on Maps

Ratings & Reviews

4.6/5

1.80K Ratings

Merica Dao

4/5

17 Jan, 2024

It was a pleasant stay at the EQ as most staff and our room are of high standards. We chose king bed with the twin towers view. The found floor reception was nothing else but professional and helpful. The rooms are newly renovated and so well fitted. The 3 star for services was because of 2 matters. First, when picking up customers at the airport, please ensure that staff show that they work for EQ through ID or communications of who's picking the customer up, the name at least. I didn't feel safe when a staff picked me up at the exit but didn't show any ID, though he was most friendly and pleasant. I got an upgrade from the car option I chose but communication of the change of the type of car and brand would be much appreciated, especially for solo female traveller. I was contemplating not even entering the car because the details were inconsistent. Second, as some of the comments mentioned, the reception staff at Blue Sky bar weren't either the friendliest or the most smiley. I might not have dressed up that's probably why but either way, they might just not like their uniforms or are generally unhappy people.

qss302

1/5

19 Jan, 2024

I wanted to jump down from hotel building so badly. I will never stay in this hotel anymore even if it's free. A hotel management for such a luxury hotel, yet does not know how to convey information properly. Such a disappointment and disgrace to our country imagine this kind of experience is part of holiday to our foreign visitors. A fire drill, which is a mandatory by the authority, is understandable. But, instead of informing the guest that lift will NOT be operational, the management, through the P.A. system inform the guest to resume their normal activities. Excuse me? Such a misleading information. The fire drill took place on 19-Jan-2024, around 10 in the morning. We are checking out in 2 hours time. To our horror, the lift was shut down and we were trapped in the room listening to non-stop fire alarm plus P.A. annoying announcement. It's such a distressing moment in life.

HUSSEIN VIRJI

5/5

30 Oct, 2023

Dear EQ Team, I wanted to express my sincere appreciation for the exceptional experience I had during my recent stay at your hotel. From the moment I walked through the doors, I was greeted with warm smiles and impeccable service. The attention to detail in every aspect of my stay, from the beautifully appointed room to the delectable dining options, was truly remarkable. Your staff went above and beyond to ensure my comfort and satisfaction, and their professionalism was second to none. I was particularly impressed by all staff/team members. They made my stay truly memorable, and I will undoubtedly recommend your hotel to friends and colleagues. Thank you for providing a first-class experience that exceeded my expectations. I look forward to returning to your establishment in the future.

Napasorn Tauprakhon

1/5

9 Dec, 2023

The receptionist downstairs was very good. I got there on the first day of my Malaysia trip. and choose to go Enjoy the beautiful view from my rooftop.The staff on the rooftop looked like they only served customers who were well-dressed and looked like they had money.I feel very uncomfortable because even in good hotels in Bangkok, Thailand I have never experienced this kind of service.So my friend and I decided to get out of there as quickly as possible.After that, we chose to eat somewhere else.I have been back in Thailand for 6 days, but my feelings are still there, making me choose to come and review. I think that if there is an improvement in service, it might be a good impression because the hotel has quality. Other stories and views are already good.I was wearing a dress with high heels, which is respectful of the place, but I'm not sure what the reason was for the staff to give me and my friends such unimpressed glances.

Merica Dao

4/5

17 Jan, 2024

qss302

1/5

19 Jan, 2024

HUSSEIN VIRJI

5/5

30 Oct, 2023

Napasorn Tauprakhon

1/5

9 Dec, 2023

鬆餅

5/5

26 Jan, 2024

Very impressive hotel with good view nice food and kindly staff. We are thankful to the reservation supervisor here who is really nice and patient to help us for some tour trouble. It’s a responsible staff here. We have a good experience , will also recommend to visitor who is planning to stay KUL.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.