Era Cruises

4.5/5(173 Reviews) rating

4 Star Hotel

108

1/108

About hotel

Experience the trip of a lifetime with Era Cruises, setting sail from our luxurious cruise ship at No 16, Terminal 2, Lot 2 Tuan Chau Port, Quang Ninh, Vietnam. Our accommodations offer the perfect blend of luxury and affordability, with Era Cruises room prices suitable for any budget. Book Era Cruises Online now and prepare for a journey unlike any other. Choose from one of our 18 spacious and air-conditioned rooms, each equipped with a minibar, private bathroom, and complimentary toiletries for a truly indulgent stay. Enjoy a cup of freshly brewed coffee or tea while utilizing our in-room phone and safe, creating the ultimate home away from home. Situated near the iconic Tuan Chau Amphitheater, our hotel is just minutes away from the most sought-after attractions such as Tuan Chau Park, Tuan Chau Beach, and Ha Long Night Market. Don't want to miss out? No problem - our hotel offers a convenient area shuttle (additional cost) to take you up to 160 kilometers away, ensuring you don't miss any of the wonderful experiences Vietnam has to offer. Unwind and pamper yourself with a variety of spa treatments and facials, or browse through our gift shops and newsstands for a special souvenir to remember your trip. Stay connected with our complimentary wireless internet access and take advantage of our friendly concierge services to make the most of your stay. Need business amenities? Our hotel has you covered with dry cleaning and laundry services, a 24-hour front desk, and luggage storage. For a stress-free arrival, take advantage of our limited hour airport shuttle service, as well as our convenient cruise ship terminal shuttle for a small fee. Satisfy your cravings at our restaurant, serving up delicious lunch and dinner options. For a more intimate dining experience, take advantage of our 24-hour room service. Quench your thirst at one of our two bars or lounges and start your day off right with a complimentary continental breakfast served daily from 6:00 AM to 7:00 AM. Located near Noi Bai Intl. Airport and Haiphong (HPH-Cat Bi), our hotel offers unparalleled convenience and luxury for all our guests. Book your stay with us and immerse yourself in the beauty and excitement of nearby attractions.

Highlights

• Located on a cruise ship that sets sail from Ha Long, offering a unique experience • 18 air-conditioned rooms with jetted bathtubs, minibars, and complimentary toiletries • Close proximity (under 2 km) to Tuan Chau Park, Amphitheater, and Beach • Less than 10 km from Ha Long Night Market and Sun Square, perfect for exploring • Onsite amenities include body treatments, free Wi-Fi, and concierge services • Business amenities include dry cleaning, 24-hour front desk, and luggage storage • Dining options include a restaurant and 2 bars/lounges, plus free continental breakfast • Travel easily with a shuttle from the airport (38.5 km) or railway station (16.2 km)

Quick Facts

Check-In

11:30 AM

Check-Out

9:30 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Shops and commercial services

Smoke-free property

Bell staff/porter

On-Site parking

Terrace

Concierge desk

Hiking

Airport shuttle service

Transportation

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Shops and commercial services

Smoke-free property

Bell staff/porter

On-Site parking

Terrace

Concierge desk

Activities

Hiking

Services

Airport shuttle service

Transportation

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Temperature checks are available to guests.

No rollaway/extra beds available.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Masks are available to guests.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Christmas Eve (24 December) Gala Dinner per adult: VND 1362000.00.

We have included all charges provided to us by the property..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Guests must transfer via Shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Temperature checks are available to guests.

No rollaway/extra beds available.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Masks are available to guests.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Christmas Eve (24 December) Gala Dinner per adult: VND 1362000.00.

We have included all charges provided to us by the property..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Pet Policy

Pets not allowed.

₹29,690

₹76,261

61% OFF

+ ₹4,039 taxes / night

Earn 337 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹29,690

₹76,261

61% OFF

+ ₹4,039 taxes / night

Update Price

Earn 337 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Murray St, Haiphong

View on Maps

Ratings & Reviews

4.5/5

173 Ratings

rasoul moradi

1/5

25 Jan, 2024

Cruise by itself would be good probably 🤔 But lunch wasn’t even average (I don’t want to use negative word 😬) Cruise routes (north n south together) worth it for their base price (which is only for one route) but Don’t take lunch cruises, I go back I’ll cruise by another company!! Reception (the one was giving the vouchers) wasn’t friendly at all by the way

Sofi

5/5

16 Jan, 2024

Yummy food! Great captain! Super worth it. Will definitely do again!

J Marshall

5/5

8 Jan, 2024

We took the lunch cruise, and enjoyed a well-prepared steak and a delicious serve of salmon. The commentary was entertaining and informative, and the views lovely. The captain even paused to let me take a picture of my home from the water! Loved every minute of this very relaxing trip. Thank you for a great time!

rasoul moradi

1/5

25 Jan, 2024

Sofi

5/5

16 Jan, 2024

Yummy food! Great captain! Super worth it. Will definitely do again!

J Marshall

5/5

8 Jan, 2024

Julie Hampton-Meagher

5/5

4 Nov, 2023

Fantastic lunch cruise meal was delicious and the captains commentary was informative and hilarious highly recommend

Payel Dasgupta

4/5

9 May, 2023

We didn't know what to expect from the dinner cruise and were pleasantly surprised. The Captain shared so much interesting history about the places that the cruise took us through. The food was good, and so was the service. We saw some beautiful views of Hobart.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.