Erica Residences

4.6/5(12 Reviews) rating

4 Star Hotel

142

1/142

About hotel

Experience the luxury and convenience of Mouni Residences, located in the lively city of Nairobi. Our 4-star hotel offers a top-notch experience for travelers seeking affordable, modern and comfortable accommodations. Conveniently situated on Garden Road Apartment No 7C, Nairobi County00100, Kenya, Mouni Residences is just a short drive away from UNHCR Kenya and Oshwal Religious Centre, making it the perfect choice for both business and leisure stays. Indulge in the comfort of our 4 uniquely designed guestrooms, each offering a home-like experience. Each room is equipped with a fully-stocked kitchen, complete with a refrigerator and microwave, and a private balcony with stunning views of the city. Stay connected with complimentary Wi-Fi and enjoy a variety of digital programming on our 43-inch Smart TVs. Discover the city effortlessly as Mouni Residences is located near popular attractions such as the Arboretum, The Sarit Centre, and Nairobi National Museum. The University of Nairobi and Westgate Shopping Mall are just a short distance away, offering endless opportunities for entertainment and cultural experiences. Relax and unwind at our terrace, boasting stunning city views, or escape to our tranquil garden oasis. We also offer complimentary Wi-Fi throughout the property, a 24-hour front desk, baggage storage, and laundry services for added convenience. All guests arriving by car can take advantage of our free self-parking. Our location is just 20.5 km from Jomo Kenyatta Intl. Airport and a short 8.7 km from Nairobi (WIL-Wilson), making it easily accessible for all travelers. Whether you're here for business or leisure, Mouni Residences promises to be your home away from home in Kileleshwa. Book your stay with us and experience the exceptional blend of affordability and modern amenities. Mouni Residences room prices are unbeatable. Don't miss out and book Mouni Residences online now.

Highlights

• Located in vibrant Nairobi (Kileleshwa) area with easy access to UNHCR Kenya and Oshwal Religious Centre • 4-star luxury apartments with individually decorated guestrooms and shared kitchen for budget-conscious travelers • Within 5-minute drive to major attractions like Nairobi National Museum and University of Nairobi • Enjoy the convenience of private balconies and entertainment options on 43-inch Smart TVs • Just 1.2km from the tranquil Arboretum and 20.5km from the Jomo Kenyatta International Airport • Take in the city views from the terrace and garden while staying connected with free WiFi • 24-hour front desk, luggage storage, and laundry facilities available for a hassle-free stay.

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Terrace

BBQ/Picnic area

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Terrace

Activities

BBQ/Picnic area

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹2,053

₹2,515

18% OFF

+ ₹383 taxes / night

Earn 24 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹2,053

₹2,515

18% OFF

+ ₹383 taxes / night

Update Price

Earn 24 Reward Points

Amenities

Location

Riverside Gardens, Nairobi, 00100

View on Maps

Ratings & Reviews

4.6/5

12 Ratings

Betina Patricks

2/5

16 Jan, 2024

My stay was interesting, the apartment was lovely and clean. Though basic this missed like bathroom rags, lack of maintained utilities sets, water heater is so slow as well you have to run water for a while to heat, generator back up is not good, the blackouts left all the food to spoil for afew days, with no water heater and only one socket working. It was a horrible experience, and making it worse I never got a follow-up call despite having my last days disrupted. Customer service I would rate it 1 coz they hardly get back to you on time, my last day I had no access of water, not electricity, had no breakfast since the milk had farmented due to the fridge not being powered for two days. Having stayed for almost 30days in a big apartment I expected excellent service but I got so disappointed. Action required: Refub the bathrooms, INSTULL INSTANT SHOWER HEADS Buy toilet mats and get rid of mixed matched mats and towels and torn mats. INVEST IN A GENERATOR THAT POWERS THE WHOLE APPARTMENT, BATTRIES ARENOT EFFECTIVE. DO TLC ON THE WARDROBS, KITCHEN CABINETS ETC. BUY NEW UTENSILS AND EQUIPE THE KITCHENS WELL. STOP STAINING WHITE TOWELS AMD BESHEETS WITH RED...YOU CAN BRAND THEM INSTEAD IS NOT A GOOD COLOUR ON WHITE OR CREAM IMPROVE ON CUSTOMER SERVICE AND ANSWER PHONES, AND DURING CHECK OURS STOP IGNORING CUSTOMERS WHEN THEY CALL. FINISH WELL TO RETAIN RETURN CUSTOMERS. OVERALL MUST SAY THE LOCATION IS GREAT AND THE APPARTMENT PHOTOS ARE TRUE REFLECTION OF THE PLACE. THE APPARTMENT IS AT THE END OF THE AVENUE STREET BUT NOT WELL PAVED, LILE THE REST OF THE APPARTMENT IN THA AVENUE. IT JUST SMALL MANAGENT TEETHING ISSUES THAT CAN BE RESOLVED.

Rebecca Ndetoloum

5/5

28 Dec, 2021

Rooms are absolutely SPACIOUS clean and furnished there. Perfect for a family vacation even with kids. They offer cleaning services every day. Staff is professional, welcoming and available whenever you need them. Security is maintained all through. This place is just peaceful and lovely located in a residential neighbourhood, about 10 minutes away from Nairobi Town driving.

Jon “Trinity homes” Matt

5/5

13 Dec, 2022

I can definitely recommend this place whenever you visit Nairobi Westland

Betina Patricks

2/5

16 Jan, 2024

Rebecca Ndetoloum

5/5

28 Dec, 2021

Jon “Trinity homes” Matt

5/5

13 Dec, 2022

I can definitely recommend this place whenever you visit Nairobi Westland

Wanzegiwangoni Lunanilo

5/5

6 Apr, 2023

The prprty is great well kept, most importantly the staff are professional and courteous. Moved to this place from a five star hotel, but received one star service compared to the five star service i receing here. ERICA, KEEP IT UP@

SIVA KANTH BOJJA

5/5

12 Aug, 2023

Very nice property to stay

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.