Eurostars Das Letras

4.3/5(1.03K Reviews) rating

5 Star Hotel locationPin

Lisbon, Lisboa Region

177

1/177

About hotel

Situated in the bustling heartbeat of Lisbon, Eurostars Das Letras effortlessly combines the grandeur of its 5-star opulence with its prime central location. Boasting an array of popular attractions in its vicinity and easy access to the airport, this hotel offers the perfect balance of affordable luxury and convenience. Indulge in the spacious and inviting rooms that exude a homely charm, while providing all the necessary amenities for a comfortable stay. Complete with stocked minibars, state-of-the-art flat-screen TVs, and complimentary Wi-Fi, you can stay connected and entertained throughout your visit. The luxurious private bathrooms offer a touch of indulgence, equipped with rainfall showerheads and complimentary toiletries. Satisfy your taste buds at Restaurante das Letras, the on-site trademark restaurant serving delectable Portuguese cuisine, or unwind with a refreshing drink at the sophisticated bar and lounge. For a rejuvenating experience, take advantage of the sauna and fitness center, while complimentary Wi-Fi and concierge services cater to your every need. Business travelers will find all their needs catered to at Eurostars Das Letras, with a fully equipped business center and convenient amenities such as complimentary newspapers and dry cleaning services. Additionally, self-parking is conveniently available for a minimal fee. Experience the vibrant city of Lisbon with ease, thanks to Eurostars Das Letras' prime address. From iconic landmarks like Rossio Square and Belém Tower to the thrilling Santa Justa Elevator, everything is within easy reach. And with the nearest airport just a brief drive away, arriving and departing from the hotel is hassle-free. Enjoy the perfect blend of comfort and convenience at Eurostars Das Letras, where every aspect is thoughtfully designed to ensure an exceptional stay. Whether for work or leisure, this hotel will exceed your expectations and create treasured memories. Book Eurostars Das Letras Online for the best Eurostars Das Letras room prices. Located at Rua Castilho 6-121250-069, Portugal, it's the ideal choice for affordable and luxurious accommodations suitable for all.

Highlights

• Perfectly located in Lisbon City Center • Just a 3-minute drive from bustling Rossio Square • Luxurious 5-star hotel with 107 stylish air-conditioned rooms • Impressive amenities, including minibars and rainfall showerheads • Free WiFi for staying connected • Minutes away from popular attractions like Avenida da Liberdade and Santa Justa Elevator • Business center and concierge services for business travelers • Relax and unwind in the sauna and fitness center • Delicious Portuguese cuisine at Restaurante das Letras • Easy access to the airport (8.9 km) and railway station (1.3 km)

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

107

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Terrace

Concierge desk

Banking services

Sauna

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Terrace

Concierge desk

Banking services

Sauna

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, and a security system.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, and a security system.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Pet Policy

Pets not allowed.

₹12,919

₹26,272

51% OFF

+ ₹1,029 taxes / night

Earn 139 Reward Points

Flat ₹1,992.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Non Refundable

₹12,919

₹26,272

51% OFF

+ ₹1,029 taxes / night

Update Price

Earn 139 Reward Points

Flat ₹1,992.63 off included with coupon INTSTAY

Amenities

Location

R Castilho, Lisbon, Lisboa Region, 1250-069

View on Maps

Ratings & Reviews

4.3/5

1.03K Ratings

anitah valerie

5/5

29 Jan, 2024

My stay on this property was delightful to say the least. The staff were very polite and professional. Our room was clean ,very spacious and well equipped, tea , coffee, drinking water was provided and replenished every day. The bed was the highlight of the room very big and comfortable, with plush bedding. We found it quite easy to access all the tourist sites on our itinerary with ease as the metro was a stone throw away so were the bus stops and Rossio train station. Generally we enjoyed our stay in the property and I'd definitely be staying here again whenever I'm in Lisbon.

J T

3/5

28 Dec, 2023

The good: Rooms are large, similar to American size. Bathroom has tub and separate shower toilet and bidet. Location is quiet, but close to downtown. The bad: Air conditioning worked, heater did not, which was not ideal for traveling in the winter. This is not a five star property, and the staff act as they cannot be bothered. When I first check in and there was an issue with my room and I asked to be moved. The person at the front desk had to call a manager to approve it. Later I asked if I could get a robe, I was told I wasn’t allowed, if not already in the room. I asked for a bottle opener, and was told I was not allowed to have that in the room but I can bring my bottle to the lobby and they would open it for me. And in order to have these conversations I had to go downstairs because even though they tell you to dial 900 to reach them 24 hours a day of the 7 times I tried no one ever answer the phone. They also do not me in the front desk they hide in a back room. So you must stand there and motion for them to come help you. If you’re going to advertise yourself as a five star property and charge these prices you should have five star customer service.

Jelvelyn Sim

5/5

9 Oct, 2023

We booked this hotel for a long weekend in Lisbon to celebrate my birthday and wedding anniversary with my husband. They were amazing. The staff were the nicest and had amazing service. They were very accommodating and they really made our stay very special. The location was great, near the metro and amazing restaurants and plus we enjoyed having the bathtub in the room. Will definitely stay there again.

Jean Franco Rivera Perez

5/5

3 Jan, 2024

My recent stay at Eurostars das Letras was nothing short of amazing, a testament to the exceptional hospitality and service standards of this establishment. From the moment I entered, the warmth and professionalism of the staff were evident, particularly the restaurant personnel. Miguel, along with the Cuban employees, stood out for their impeccable service. Their multilingual abilities, fluently speaking four languages, added a layer of comfort and convenience to the dining experience. The culinary offerings at the hotel are a highlight. Both breakfast and dinner were delightful experiences, showcasing a variety of flavors and dishes that cater to diverse palates. The chef and their team deserve special recognition for their culinary skills and creativity in preparing meals that are not only delicious but also presented with artistic flair. Miguel, the waiter, deserves a special mention. His attentive and personalized service made each meal an enjoyable and memorable event. His professionalism, combined with his friendly demeanor, truly represents the high standards of Eurostars das Letras. The rooms at Eurostars das Letras are a haven of luxury and cleanliness. The attention to detail in the design and upkeep of the rooms ensures a comfortable and serene stay. The luxurious amenities and the immaculate condition of the rooms speak volumes about the hotel’s commitment to guest satisfaction. In summary, Eurostars das Letras is a remarkable hotel that offers a perfect blend of luxury, comfort, and exceptional service. The dedication and proficiency of the staff, particularly in the restaurant, significantly enhance the overall experience. I wholeheartedly recommend Eurostars das Letras to anyone seeking a top-tier hospitality experience.

anitah valerie

5/5

29 Jan, 2024

J T

3/5

28 Dec, 2023

Jelvelyn Sim

5/5

9 Oct, 2023

Jean Franco Rivera Perez

5/5

3 Jan, 2024

Pedro Morales

5/5

11 Aug, 2023

I had an excellent experience in this hotel. Since the beginning we were served very well. Breakfast was included and delicious. Personnel was friendly and they bring a cake for my birthday boy without asking. Overall very pleased.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.