Eurostars Madrid Tower

4.3/5(6.07K Reviews) rating

5 Star Hotel locationPin

Madrid, Community of Madrid

120

1/120

About hotel

Settle into the lap of luxury at our 5-star hotel located in the coveted Fuencarral-El Pardo district of Madrid. Let yourself be mesmerized by our 474 flawlessly designed and exquisitely furnished guestrooms, each equipped with top-of-the-line amenities for a lavish and serene stay. Our prime location offers easy access to some of the city's top attractions including the iconic Santiago Bernabéu Stadium and the bustling Gran Via Street, just a stone's throw away. For our corporate guests, the Azca Financial District, Cuatro Torres Business Area, and Paseo de la Castellana are all within walking distance, making our hotel the unparalleled choice for all business travelers. After a busy day of sightseeing or high-stakes business meetings, unwind and rejuvenate at our in-house spa. Treat yourself to a variety of premium spa treatments or relax in our plush relaxation lounge. Fitness enthusiasts can keep up with their routines at our well-equipped 24-hour health club, complete with a sauna and spa tub. Families traveling with young ones can rest easy with our professional babysitting services, ensuring a stress-free and enjoyable stay for all. Our services are tailored to meet the needs of corporate travelers, with a 24-hour business center, convenient dry cleaning and laundry services, and a magnificent conference center spanning over 16,000 square feet. We strive to make your professional stay hassle-free and productive. Indulge in a mouthwatering Mediterranean dining experience at our renowned restaurant, Volvoreta, or grab a quick bite and a freshly brewed cup of coffee at our trendy café. End your day with a refreshing beverage at our chic bar, and wake up to a scrumptious buffet breakfast that will leave you wanting more. With our unbeatable location, exceptional amenities, and unmatched hospitality, the Eurostars Madrid Tower is the ultimate choice for anyone seeking a luxurious and unforgettable stay in Madrid. Book Eurostars Madrid Tower room prices online now and immerse yourself in a world of opulence and comfort at our prestigious hotel. Located at Paseo De La Castellana, 259 B, Madrid28046, Spain for easy access.

Highlights

• Located in Madrid's Fuencarral-El Pardo neighborhood • 4-minute drive from Santiago Bernabéu Stadium and 9 minutes from Gran Via Street • 5-star hotel with 474 guestrooms and free WiFi • Designer toiletries and separate bathtubs and showers in private bathrooms • Close to top attractions like Puerta del Sol and Plaza Mayor (both within 10km) • Within walking distance of Azca Financial District and Cuatro Torres Business Area • Spa with massages, 24-hour health club, and sauna on-site • Airport distance: 12km (Adolfo Suarez Madrid-Barajas Airport) • 24-hour business center, concierge services, and dry cleaning available • Mediterranean cuisine at Volvoreta restaurant, plus bar and 24-hour room service • 16140 sq. ft. event space (1499 sq. m.), including a conference center • Self parking available (charges may apply)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

474

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Bell staff/porter

Concierge desk

Bicycle rentals

Sauna

Baby Sitting / Child Services

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Bell staff/porter

Concierge desk

Bicycle rentals

Sauna

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Essential workers only - NO.

Gloves are available to guests.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Essential workers only - NO.

Gloves are available to guests.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹13,139

₹16,627

21% OFF

+ ₹1,528 taxes / night

Earn 146 Reward Points

Flat ₹2,095.25 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹13,139

₹16,627

21% OFF

+ ₹1,528 taxes / night

Update Price

Earn 146 Reward Points

Flat ₹2,095.25 off included with coupon INTSTAY

Amenities

Location

Fuencarral El Pardo, Madrid, Community of Madrid, 28046

View on Maps

Ratings & Reviews

4.3/5

6.07K Ratings

Adele Stewart

5/5

27 Jan, 2024

Really lovely hotel with excellent travel connections near. Ana at the front desk was a beam of light to greet us and help us get into our room. We had a slight issue with booking the space (book in advance) and she did her utmost to solve it. She is a credit to the hotel.

Ger Perdisatt

2/5

23 Sep, 2023

Really disappointing service. Check in takes so long compared to other hotels. Rooms are fine, views amazing, but nothing beyond a good 3-star internally. I tried to call reception at least 8-10 times for assistance on something, never answered.....I understand that if check in is so delayed it will cause problems elsewhere. The staff are all really nice - I get the impression there are not enough staff, and the systems are really poor. I used the web checkout, and it was a disaster. I gave up eventually and just left. In summary, nice but not 5 star facilities, really weak service, nice location, great views.

Myassar H

1/5

30 Dec, 2023

The service and amenities fell short of expectations, leaving a disappointing impression. From unresponsive staff to subpar facilities, my stay was far from enjoyable. I hope the management addresses these issues for future guests, and teach some of the associates the true meaning of hospitality. I had high hopes about the places but it was not a great experience at all.

Elena Navarro

3/5

27 Dec, 2023

The room were not great. The heating did no work and the room was freezing. The maintenance came and said that it was working and did not work. On the other han the service today was not good. It was a heavy rain and we ask for an umbrella in reception and they said that they have none. We were waiting for a cab and they gave 2 other guest an umbrella. That was nos nice at all. Not recommendable at all To said samethimg positive breakfast was very good and the service in the 30th Flor was excellent.

Adele Stewart

5/5

27 Jan, 2024

Ger Perdisatt

2/5

23 Sep, 2023

Myassar H

1/5

30 Dec, 2023

Elena Navarro

3/5

27 Dec, 2023

Peter Gooch

5/5

14 Sep, 2023

Hotel is outside the main city centre but great for business and close to the airport. Rooms are spacious, modern and very comfortable. Breakfast ok - only minor negative is the lack of drinks options at Breakfast and while food is buffet self service, you have to wait to be served any drink,including juices, which is odd.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.