Excelsior Hotel Ernst am Dom

4.6/5(1.45K Reviews) rating

5 Star Hotel locationPin

Cologne, North Rhine-Westphalia

Excelsior Hotel Ernst am Dom primary_image

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About hotel

Experience the epitome of luxury and refinement at our 5-star Superior hotel, ideally situated in Cologne's lively city center. Our prime location, just steps away from the renowned Cologne Cathedral and bustling Hohe Strasse, makes us the perfect base for exploring all that the vibrant city has to offer. Each of our 134 sumptuously appointed guestrooms exudes its own unique charm, and is equipped with cutting-edge amenities including tablet computers and complimentary mini bar goodies. Stay connected with complimentary wired and wireless internet access, and unwind with our top-of-the-line flat screen TVs featuring satellite programming. Our spacious private bathrooms offer complimentary toiletries and hairdryers for your convenience. Venturing outside, immerse yourself in the rich culture and excitement of Cologne, with world-famous attractions such as the Museum Ludwig, Wallraf-Richartz Museum, and quaint Old Market all within strolling distance. Arriving by air? Our preferred airport is Cologne - Bonn Airport (CGN), just a short 15.3 km away. Delight in unrivaled amenities and services during your stay with us. Our fully-equipped fitness center and spectacular terrace boasting panoramic views ensure an indulgent experience. Stay connected with complimentary wired internet access, use our business center and limousine/town car service, and make use of our 24-hour train station pick-up and convenient self-parking (fees apply). Satisfy your cravings at our two outstanding restaurants, taku and our chic bar/lounge. Alternatively, take advantage of 24-hour room service and savor delectable dishes from the comfort of your room. Begin your day with a lavish buffet breakfast and end it with a refreshing drink or two. Book your stay at our 5-star hotel and discover affordable luxury and convenience in the heart of Cologne at Excelsior Hotel Ernst am Dom - located at Trankgasse 1-5 / Domplatz, NW50667, Germany. Excelsior Hotel Ernst am Dom room prices are reasonable, and you can easily Book Excelsior Hotel Ernst am Dom Online. Come experience the finest of comforts and excitement that Cologne has to offer.

Highlights

• Highly-rated 5-star luxury hotel with personalized and individually decorated rooms • Located in the heart of Cologne, within walking distance to major tourist attractions • Complimentary Wi-Fi and wired internet in all guest rooms and public areas • Variety of on-site amenities including a fitness center, terrace, and concierge services • Close to Cologne Cathedral (0.4km), Hohe Strasse shopping area (0.1km), and Museum Ludwig (0.3km) • Only 15.3km from Cologne-Bonn Airport and 60.8km from Düsseldorf International Airport • Ideal for both casual and business travelers with a business center and train station pick-up service • 24-hour room service and two on-site restaurants, including taku with Asian-inspired cuisine • Comfortable and well-equipped rooms with satellite TV, complimentary minibar, and laptop safe • Budget-friendly self-parking available onsite (subject to charges)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

134

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Sauna

Hiking

Breakfast available

Coffee/tea

Airport shuttle service

Train Station Pickup Service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Sauna

Activities

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Airport shuttle service

Train Station Pickup Service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Green Globe.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 5.35 percent will be charged.

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Green Globe.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 5.35 percent will be charged.

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹40,643

₹47,137

14% OFF

+ ₹3,311 taxes / night

Earn 439 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹40,643

₹47,137

14% OFF

+ ₹3,311 taxes / night

Update Price

Earn 439 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Trankgasse, Cologne, North Rhine-Westphalia, 50667

View on Maps

Ratings & Reviews

4.6/5

1.45K Ratings

Pui

3/5

1 Dec, 2023

The location is definitely the best of this hotel. I stayed 4 nights and the room size is adequate compared with other single rooms in a German big city. The downside is that the shower-toilet needs to be renovated. The shower titles is desperately asking for retirement and there is not air exhaust. Because of these, it does not feel inviting to come back. I guess the new part of the hotel is better but of course comes with a higher price. A nice feature is the small and well maintained fitness studio. Limited training equipment but enough to kick the day with a good workout. I would suggest to have an earlier opening time as 6:30 am is kind of late for business trip. The front desk service is very helpful, specially an Asian white man (probably Japanese) who is always in the right side of the reception desk. Every hotel should have hundreds of him. Congratulations to the hotel for having him. I am not a breakfast person and not willing to spend 44€ breakfast just to get my morning coffees. I was told that one cannot drink coffee in the breakfast restaurant but in the garden or main sitting area. However, service is very slow on those areas and sometimes there is not. Honestly, the Starbucks in the main train station back to the hotel saved me with my morning coffees and evening tea. The young and friendly service at Starbucks was great considering such as busy environment.

Richard ROZENBERG

5/5

30 Dec, 2023

Right across the magnificent dome. The hotel is very well maintained. The service is high class. A small wellness corner right under the roof with a small fitness part. Breakfast is very well. Assortment and service is good like you may expect from a hotel in this category

Ajay Joshi

5/5

2 Jan, 2024

We stayed here for couple of days. Its THE BEST LOCATION. Right in front of the Cathedral. Overall the hotel has a Royale feel. Nice old & artistic look gives a very cosy feeling. Restaurants were excellent, service was great. Special call out to the Valet parking team. They are so friendly & helpful. Thanks a lot to the TEAM that made our stay memorable.

Jay Pele

5/5

8 Aug, 2023

I had the pleasure of staying at the Excelsior Hotel Ernst in Cologne, Germany, and it truly exceeded all expectations. Situated in the heart of Cologne, this remarkable hotel is perfectly located near the Rhine River and the awe-inspiring gothic cathedral. Despite the challenge of accessing the hotel by road during peak check-in times, the attentive valet service ensures a smooth experience, promptly parking your car and ushering you into the hotel. The hotel’s front office was managed by the charismatic “Dan the Man,” a tuxedo-clad gentleman who greeted us with a warm smile. He facilitated a seamless check-in process and took the time to ensure we were well-acquainted with all the amenities the hotel had to offer. The Excelsior Hotel Ernst exudes a grandeur that harks back to the opulent luxury of bygone eras. It’s almost like stepping into a storybook setting. The ornate yet cozy elevators and the character-filled hallways and carpeting transport you to a realm of high-end sophistication. Every corner of the hotel emanates a sense of history and elegance. The hotel’s restaurants and bars are a delight, serving exceptional food and drinks that are sure to bring a smile to your face. In all my travels, the Excelsior Hotel Ernst has certainly earned its place among my top favorites. Its unique charm, impeccable service, and attention to detail create an unforgettable experience that will have you longing to return.

Pui

3/5

1 Dec, 2023

Richard ROZENBERG

5/5

30 Dec, 2023

Ajay Joshi

5/5

2 Jan, 2024

Darren Naughton

5/5

4 Dec, 2023

One of the nicest hotels I’ve stayed in. 2 nights work visit during December ‘23. Wonderfully helpful staff, food was incredible. A classy and historic hotel right in the center of cologne. I’m already looking forward to coming back!

Jay Pele

5/5

8 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.