Exsaison Sugamo

The hotel was very dirty and my apartment smells of cigarette even thought it’s a “no smoking” apartment. I did pay a very cheap price for staying 2 weeks in April and so it wasn’t the worst for price. We had to buy and use a whole bottle of disinfectant at the drugstore to try and get it smelling better We washed the sheets too but as we found out, it only made the smell of the cigarette come out more and so we’re going to need to buy more disinfectant.

The only positive thing is that the apartment is close to the station. The negative: the check-in process was different from what the owner described. It's necessary to make photos of passport etc. on a slow android device and the whole thing took us forever to finally get the room password. The apartment is tiny, hardly enough space to store the baggage. The bathroom height is way too low, I could not stand straight and taking a shower is almost impossible. To see my face in the mirror I had to kneel on the floor. People in front of the building were smoking all the time and the cigarette smell came into the room. The water quality was awful. When I filled my bottle with the tab water there were many small black stones or something in the water. So don't drink that water, even if you cook it. The hot water was burning hot and it was hardly possible to get a comfortable temperature by mixing it with cold water. We had some colder days during our stay but the aircon wasn't strong enough to heat the small room. Worst of all: Wifi was not working on my phone, I just saw the wifi of the other rooms but not for our room. I contacted the owner 10 or more times but I never got an answer. No help at all. Also: we stayed 6 days but the towels where never changed, the room was never cleaned and the garbage was never removed. If you intend to have a pleasant stay in Tokyo, don't go to this apartment and book a hotel instead.