Extended Stay America Suites Houston Galleria Westheimer

3.5/5(558 Reviews) rating

2 Star Hotel locationPin

Houston, Texas

Extended Stay America Suites Houston Galleria Westheimer exterior_detail

1/34

About hotel

For the ultimate Houston experience, look no further than Extended Stay America Suites Houston Galleria Westheimer. Our prime location in the Afton Oaks neighborhood, just a short drive from popular attractions like MD Anderson Cancer Center and Rice University, makes us the perfect starting point for exploring the city. Our 110 spacious guestrooms offer all the comforts and conveniences of home. Each room features a full-sized kitchen equipped with a refrigerator and stovetop, perfect for extended stays. Stay connected and entertained with our 32-inch flat-screen TVs and complimentary Wi-Fi. Plus, for those who need to work on the go, our rooms also boast phone, desk, and microwave facilities. After a fun-filled day in Houston, relax and recharge at popular destinations such as Westheimer Rd, River Oaks District, and The Galleria. Take in the beauty of the Gerald D. Hines Waterwall Park or enjoy a day of ice skating at the Galleria. And with compelling attractions like Memorial Park, Schlumberger Headquarters, and Greenway Plaza just moments away, there's always something new to discover. Situated a short 10-minute drive from top event venues like NRG Stadium and the George R. Brown Convention Center, our hotel is the perfect choice for event-goers. Plus, with both George Bush Intercontinental Airport and Houston William Hobby Airport within 25-42 kilometers, traveling to and from our hotel couldn't be easier. Since 1999, our hotel has been dedicated to providing affordable and comfortable accommodations for all travelers. Enjoy our range of amenities, including a 24-hour front desk, laundry facilities, and safe deposit box at the front desk. Forget about expensive parking fees – we offer free self-parking onsite for ultimate convenience. Don't miss out on the best of Houston – book your stay at Extended Stay America Suites Houston Galleria Westheimer today. And if phrases like "Extended Stay America Suites Houston Galleria Westheimer room prices" and "Book Extended Stay America Suites Houston Galleria Westheimer Online" caught your attention, then you're in luck! Our affordable rates and easy online booking make planning your stay a breeze. Located at 4701 Westheimer Rd, Texas77027, United States, our hotel is ready to welcome you with unbeatable service and a prime location.

Highlights

• Located in the desirable Afton Oaks neighborhood of Houston • Within 10km of both the airport and railway station • Close to top attractions including The Galleria and Waterwall Park • Kitchens and flat-screen TVs in all 110 guestrooms • Complimentary high-speed WiFi throughout hotel • Luxury, boutique and budget options available • Built in 1999 • 24-hour front desk, laundry facilities and free self parking • Ideal for both casual and business travelers

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

110

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Vending machines

Coffee/tea

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Vending machines

Food & Beverages

Coffee/tea

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are compulsory at the property.

Special check-in instructions

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are compulsory at the property.

Special check-in instructions

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

₹0

₹null

null% OFF

+ ₹null taxes / night

Select Rooms

OPTION 1

₹0

₹null

null% OFF

+ ₹null taxes / night

Update Price

Amenities

Location

Westheimer Rd, Houston, Texas, 77027

View on Maps

Ratings & Reviews

3.5/5

558 Ratings

Tenika Dumas

1/5

18 Jan, 2024

Having to wait 30+ minutes at an empty front desk to check in while it’s 18 degrees outside is RIDICULOUS!! The room was rather cheap looking, dirty. There were NO pots, spoons, pans NOTHING to cook with, we had groceries! We finally received “what they had” when I wasn’t even excited anymore about the fact that my fiance wanted to cook for me. I would NEVER stay at an extended stay again, this was the cost of a nice hotel with amenities. The shower looked grimy and dirty looking.

Charice Mcarthur

4/5

29 Jan, 2024

This stay was very interesting I must add I had my ups and downs at this property.No matter the circumstance I can say my stay Good out weigh the bad.It started off rocky but I can’t say its a terrible hotel. A few tweaks here and there.Im big on Customer Service so I definitely would like to S/o Sharonda she’s a sweetheart very polite ,and generous.The other ladies I don’t quite no each name but Customer friendly Indeed.Dymond U good at what u do I would like to add that we started off rocky but Communication is the key !S/0 to my Housekeeper She Rocks and she knows who she is!

Amanda Davis

1/5

22 Sep, 2023

I must say the location is great! However my experience while staying there was horrible! The staff is very unprofessional and lacks knowlegde about everything when it comes to giving feedback! My room had mold in it leaking refrigerater and what appeared to be burns all the room. I had to contact guest relations several times because the staff just refuse to handle customers with dignity and respect. All they were interested in is creating a hostile environment. I was asked to leave the hotel because I made maintenance requests for All the problems I was having the manager refused my service because I wanted to be treated with respect like a paying customer should be. It's okay I have plenty of evidence for my future claim!! I hope this helps someone!! I wish I could post pictures of the mold and leaking fridge the broken cabinet and so on. I will eventually have my side heard!

Duncan Idaho

3/5

20 Oct, 2023

toilet sloshed water over tank lid onto floor. No maintenance crew to repair. Lots of street noise, windows not soundproof. Every weekend there is a "hip hop motorcycle parade" and the revving engines at 3 a.m. kept me up all night long. Bed had 2 top sheets, but no blanket in one of my 2 rooms. Window was open a few inches when I checked in, but I didn't notice until check out. A hip hop biker could easily have entered through my window and could have touched my naughty bits. Not much within walking distance. Other than that, the rooms were clean and modern, and the desk staff was friendly and helpful. This is a good value at the priceline price, but make sure to get a room facing away from the noisy street

Tee Johns

5/5

13 Aug, 2023

OMG what can I say about the stay except I wished I would have picked this before staying at one of the competitors which was horrible. Sal and security were such a pleasant relief after a horrible beginning to my trip. I wished that the second half of my trip was in the same area. I want to praise Salome for being so professional and compassionate at the same time for the mix up which was part of my fault and the third-party fault. When I return, I hope to have the same staff. I just wanted to make sure kudos are given to this company personally and the staff and not be included in their review.

Tenika Dumas

1/5

18 Jan, 2024

Charice Mcarthur

4/5

29 Jan, 2024

Amanda Davis

1/5

22 Sep, 2023

Duncan Idaho

3/5

20 Oct, 2023

Tee Johns

5/5

13 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.