Extended Stay America Suites Houston Westchase Westheimer

2.9/5(566 Reviews) rating

2 Star Hotel locationPin

Houston, Texas

Extended Stay America Suites Houston Westchase Westheimer pool

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About hotel

Are you planning a trip to Houston but worried about expensive accommodation? Look no further than our Extended Stay America Suites Houston Westchase Westheimer. Our hotel offers budget-friendly room prices and is located at 2424 W Sam Houston Pkwy S, just a 15-minute drive from popular attractions such as Rice University and Westheimer Road. Our 97 thoughtfully designed guestrooms are equipped with everything you need for a comfortable stay. Cook your own meals in our fully-equipped kitchens, complete with a full-sized refrigerator and stovetop. Relax and watch your favorite shows on our 32-inch flat-screen TVs with cable programming. And with complimentary WiFi, staying connected is a breeze. Need a caffeine boost? Our rooms also come with private balconies, microwaves, and coffee/tea makers. Not only is our hotel perfect for individuals, but also for families and group travelers. Our prime location allows easy access to top destinations like the Harwin Drive Shopping District and Town and Country Village. Plus, being just a short distance away from Westheimer Road and major highways, you can explore the city with ease. After a day of sightseeing, cool off in our seasonal outdoor pool or catch up on work with our 24-hour front desk, luggage storage, and laundry facilities. And don't worry about parking as we provide free self-parking on-site. Experience the best of Houston while staying at our convenient and affordable Extended Stay America Suites Houston Westchase Westheimer. Book your stay online today and take advantage of our great room prices. We can't wait to welcome you at our hotel. See you soon! Book Extended Stay America Suites Houston Westchase Westheimer Online for a budget-friendly stay.

Highlights

• Convenient location in Houston's Briarforest neighborhood • Within 15 minutes drive to Rice University and Westheimer Rd • 3.3 km from CityCentre and 5 km from Memorial City Mall • Spacious guestrooms with fully-equipped kitchens • In-room entertainment and complimentary Wi-Fi • Proximity to popular tourist attractions, including Harwin Drive Shopping District and Town and Country Village • Close to major business headquarters, such as Halliburton • Access to a seasonal outdoor pool and free internet • Business amenities and services available, including 24-hour front desk and laundry facilities • Free self-parking for convenience. • Short distances to major airports, including George Bush Intercontinental and Houston William Hobby.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Vending machines

Accessible parking

Coffee/tea

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Vending machines

Accessible parking

Food & Beverages

Coffee/tea

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a security system and window guards.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal outdoor pool opens in March..

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a security system and window guards.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal outdoor pool opens in March..

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

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Amenities

Location

W Sam Houston Pkwy S, Houston, Texas, 77042

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Ratings & Reviews

2.9/5

566 Ratings

Stacy Nomeland

1/5

27 Nov, 2023

I came here due to having to have public access to the bus line. My sister and her fiance stay here. We have 2 service dogs and was told that they wouldn't accept their paperwork and refused to do anything about it. They are charging us for service dogs which is illegal and also they allow drug dealers here all day and night. The desk general manager and assistant general manager decided that our service dogs weren't qualified even with proper documents. The hallways always stink and the assistant general manager decided to lock us out of our room over a few bucks. The assistant general manager also threatened us with the seal team even though we stay to ourselves. We have people above us that stomp all night long. Our window is broken and has been broken since we got here and they have yet to fix it. They even told my sister that her seizure dog doesn't look like one. This is one of the worst hotels I've ever stayed at. We also talked to others and they said that their service animal was supposedly not approved. They even said that it was up to them on the service animals, on which ones they approve and don't approve. This is ridiculous. I say zero stars. The assistant general manager made it a point to leave when he did this and then come back after we paid. There is no communication between any of the staff. The entrance way to the lobby is always dirty. The hallways always stink.

sean albrow

1/5

8 Jan, 2024

It was not what I thought it would be staying at this location. First the elevater was not working my entire stay. The horrible smell through the hallways. The worst part is the freaking roaches! Roach infested! The hanging out in front of the hotel at all times of the day and night. Them having the nerves to have a policy for the guest company to check in only with the guest. This one location makes the entire brand look awful and pathetic. Never again!

Michael Mast

1/5

3 Sep, 2023

Very unclean. Awful smell in the hallways, elevator, and room. Roaches in the room. Internet connection is very slow, and drops fairly frequently. Room AC air filter seemingly hasn’t been changed in several years - it’s kicking out a huge amount of dust every time it turns on. Trash room on the third floor is overflowing. “Free breakfast” is nothing more then granola bars and circle-k tier muffins - not even any fruit. Doesn’t match advertising. Bed is extremely uncomfortable. Overall an extremely poor experience. I don’t know if all ESA locations are like this, or other long-stay hotel chains, but this is very much not worth the amount paid.

MarqAnthony44

1/5

19 Mar, 2023

Like so many others on here have said, you get what you pay for. I only stayed one night and the room was clean, the front desk agent was very polite and friendly but the hotel grounds are deplorable. The people above me on the 3rd floor were walking hard, damn near stomping all night so I barely got any sleep. They do have a serious roach problem. I saw them mainly in the bathroom and kitchen area. Luckily I didn't see any bedbugs. Thank God! People hanging out in the parking lot in their cars and the homeless walking around all hours of the night, etc. I could go on. Overall I'm grateful because it was convenient, the room and bedding was cozy besides the roaches, the AC/heater did work and the price was good considering the Houston Livestock show and Rodeo is in town and damn near all the hotels here are price gouging right now and inflation is rampant so overall I'll give it a 2 1/2 rating

Stacy Nomeland

1/5

27 Nov, 2023

sean albrow

1/5

8 Jan, 2024

Michael Mast

1/5

3 Sep, 2023

Keshia Ripley

1/5

27 Oct, 2023

I STAYED HERE JUST CHECKED OUT AND THE GIRL NAME LEX ACCUSED ME OF SMOKING AND I DON'T SMOKE!!! THIS PLACE IS GREEDY FOR MONEY!! BESIDES THE ROACHES OMG THE ROACHES WILL CARRY U OUT THE DOOR!!! NINA AND THE OTHER FRONT DESK WAS OK BUT THIS YOUNG LADY IS VERY RUDE AND AGAIN I DO NOT SMOKE!! THE ROOM REEKED OF SMOKE AND CAT PISS FROM DAY ONE!!!

MarqAnthony44

1/5

19 Mar, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.