Extended Stay America Suites San Jose Santa Clara

3.7/5(793 Reviews) rating

2 Star Hotel locationPin

San Jose, California

Extended Stay America Suites San Jose Santa Clara exterior_detail

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About hotel

Are you searching for affordable accommodations in the bustling city of San Jose, California? Look no further than Extended Stay America Suites San Jose Santa Clara. Our hotel, located in the lively neighborhood of North San Jose, offers easy access to popular attractions and business centers. Choose from our 101 spacious and modern rooms, each equipped with a convenient kitchen featuring a refrigerator and stovetop. Kick back and relax while watching your favorite shows on the 32-inch flat-screen TV with cable, or stay connected with our complimentary Wi-Fi. Other amenities include a telephone, desk, and microwave for your comfort and convenience. Our prime location puts you just minutes away from the Alviso Marina County Park, Santa Clara Convention Center, and Levi's Stadium - home of the San Francisco 49ers. Business travelers will appreciate our proximity to Cisco Systems, Inc. and the Intel Museum, while leisure travelers can enjoy a day of fun at California's Great America theme park. Planning to catch a show at Shoreline Amphitheatre or tour the headquarters of Google? Both are just a short drive from our hotel. And with Norman Y. Mineta San Jose International Airport located only 7.4 miles away, getting in and out of the city is a breeze. After a busy day, relax at our smoke-free property and take advantage of the nearby hiking and biking trails. We also offer a 24-hour front desk, laundry facilities, and a safe deposit box for your convenience. And don't forget to grab our complimentary on-the-go breakfast each morning to start your day off right! Take advantage of our affordable room prices and book your stay at Extended Stay America Suites San Jose Santa Clara online today. Experience the best of San Jose in our vibrant city and make unforgettable memories. Our hotel, located at 2131 Gold St, California95002, United States, is ready to welcome you with warm hospitality and comfortable accommodations.

Highlights

• Centrally located in North San Jose, a 5-minute drive from Levi's Stadium and California's Great America • Within 20 minutes of Shoreline Amphitheatre and Googleplex • Spacious rooms with fully equipped kitchens and free WiFi • Nearby attractions include Alviso Marina County Park and Great Mall of the Bay Area • Close to major corporate headquarters, including Cisco Systems and Samsung Semiconductor Inc. • Less than 8 kilometers from Norman Y. Mineta San Jose International Airport • Smoke-free hotel with hiking/biking trails nearby • 24-hour front desk, laundry facilities, and safe deposit box onsite • Free self parking and daily complimentary on-the-go breakfast for guests.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

101

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Vending machines

Hiking

Coffee/tea

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Vending machines

Activities

Hiking

Food & Beverages

Coffee/tea

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Masks are compulsory at the property.

Special check-in instructions

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Masks are compulsory at the property.

Special check-in instructions

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Pet Policy

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹7,207

₹10,498

31% OFF

+ ₹1,219 taxes / night

Earn 84 Reward Points

Flat ₹1,203.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹7,207

₹10,498

31% OFF

+ ₹1,219 taxes / night

Update Price

Earn 84 Reward Points

Flat ₹1,203.75 off included with coupon INTSTAY

Amenities

Location

Brokaw Rd, San Jose, California, 95002

View on Maps

Ratings & Reviews

3.7/5

793 Ratings

Hazel McCoy

1/5

27 Jan, 2024

The place is a dive! I checked in & checked out an hour later after finding another hotel. The place smells, the elevators looked like they hadn’t been cleaned in weeks & there was trash n the hallways. DEFINITELY will never book online with them again

Aliyah Trujillo Ordonez

4/5

3 Sep, 2023

first time staying here it was easy to find the entrance and the staff at the front desk was very nice and helpful, only complaint is a few of our towels in the bathroom had some gross unknown stains on them but everything else was nice and clean. the TV screen moves if you want to watch movies in bed or while sitting on the couch, very roomy refrigerator and kitchen area as well as a spacious desk to use for work, makeup or anything else you could use it for. I'd like to stay again for the price and comfort.

Summer Chang

1/5

27 Oct, 2023

This hotel is the Top ONE of the grossest places I have ever stayed. When we checked in at the first day, we saw couple set of kitchen frying pans and some dirty bed sheets left on the hallways floor Together! And no one came to clean up until next day evening. I never seen and stayed like this kinda dirty hotel before. Also, when I woke up on the next day, I saw my left side of body and legs found itchy and some red bump and welts. It looks like BED BUG bite! I took some pictures of the hotel environmental where they didn’t clean and just left all the things on the floor and where I got bite pictures. I wish I could show you all the pictures because you would definitely not wanna come and stay.

Abrahim Roostaian

1/5

21 Sep, 2023

This was 1 of the grossest places I have ever stayed. Coming into the parking lot, the garbage cans were over flowing. There was condems and tampons/ pads out in front of the building on the ground. There was garbage bags and plastic cups on the ground. The hallways were filthy, they look like they had not been vacuumed for a month. There was dog food, trash and garbage bags on the floor in the halls. What really pissed me off, was it was like this when I came in and not 1 person did anything to try to clean this property up even before we left. They should fire the manager of this property immediately. I have some great photos and videos, I wish I could show you them because you would never come here!

Hazel McCoy

1/5

27 Jan, 2024

Aliyah Trujillo Ordonez

4/5

3 Sep, 2023

Summer Chang

1/5

27 Oct, 2023

Abrahim Roostaian

1/5

21 Sep, 2023

Emmanuel Pena

5/5

13 Sep, 2023

My wife and I stayed here and we were both very happy with our stay! I ended up working that night and my wife slept amazing that night! No problems at all! Staff was very nice and friendly as well! We definitely plan to stay here once again in the near future!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.