Felicity Hotel Shenzhen

4/5(489 Reviews) rating

4 Star Hotel locationPin

Shenzhen, Guangdong

1/67

About hotel

Welcome to the Best Western Premier Shenzhen Felicity Hotel, where luxury meets affordability. Our 4-star hotel is conveniently located on 1085 Heping Road in the bustling Luohu district of Guangdong, making it the perfect choice for all types of travelers. As a premier establishment of the renowned Best Western brand, we pride ourselves on offering the highest standards of excellence and hospitality to our esteemed guests. Step into one of our 541 spacious and modern rooms and be treated to a truly unforgettable experience. Equipped with top-of-the-line amenities such as air conditioning, minibars, complimentary Wi-Fi and wired Internet, and satellite programming, our rooms are designed to provide ultimate comfort and convenience. Relax and rejuvenate in our luxurious bathrooms, complete with shower/tub combinations and complimentary toiletries. Our central location puts you close to popular attractions such as Luohu Commercial City and Luohu Port, perfect for both business and leisure travelers. Easily explore the vibrant Dongmen Pedestrian Street and attend events at the nearby Shenzhen Convention and Exhibition Center. At Best Western Premier Shenzhen Felicity Hotel, we offer a range of on-site facilities to elevate your stay. Take a dip in our inviting outdoor pool or unwind in the sauna. Keep up with your fitness routine at our state-of-the-art gym. And when it's time to dine, choose from three esteemed restaurants, including the renowned Lok Moon, serving up delectable cuisines. Our services are tailored for your utmost convenience. Take advantage of our airport shuttle for a fee and enjoy complimentary self-parking on our premises. Our dedicated concierge is always available to assist you, and our elegant gift shops are perfect for souvenirs. Start your day with a delicious buffet breakfast, available daily, and unwind at our elegant bar/lounge in the evening. Experience the finest in luxury and hospitality at Best Western Premier Shenzhen Felicity Hotel. Book now to secure the best Best Western Premier Shenzhen Felicity Hotel room prices and experience the best of Shenzhen. We can't wait to welcome you to our exceptional location, opulent amenities, and unparalleled service. Don't wait, book Best Western Premier Shenzhen Felicity Hotel online now!

Highlights

• Conveniently located in the central area of Shenzhen, steps from Luohu Commercial City and a 10-minute walk to Luohu Port. • Offers 541 comfortable and air-conditioned rooms with minibars and free Wi-Fi and wired internet access. • Wide range of nearby attractions, including Luohu Commercial City, Dongmen Pedestrian Street, and Shenzhen Convention and Exhibition Center. • Only 1.5 km to Dongmen Pedestrian Street and 7.5 km to Shenzhen Convention and Exhibition Center. • Luxurious options for casual and business travelers, with amenities such as an outdoor pool, sauna, fitness center, and concierge services. • Multiple dining choices with 3 restaurants, a bar/lounge, coffee shop/cafe, and 24-hour room service available. • Business amenities include complimentary wired internet access, event facilities, and limo/town car service. • Prime location for both leisure and work travel, with Shenzhen Intl. Airport just 38.7 km away and Hong Kong International Airport 52.2 km away. • National ratings for customer convenience and satisfaction.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

514

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Shops and commercial services

Smoke-free property

Snack bar

Bell staff/porter

On-Site parking

Library

Banking services

Sauna

Baby Sitting / Child Services

Breakfast available

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Shops and commercial services

Smoke-free property

Snack bar

Bell staff/porter

On-Site parking

Library

Banking services

Sauna

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹4,535

₹6,534

31% OFF

+ ₹753 taxes / night

Earn 52 Reward Points

Flat ₹755.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹4,535

₹6,534

31% OFF

+ ₹753 taxes / night

Update Price

Earn 52 Reward Points

Flat ₹755.38 off included with coupon INTSTAY

Amenities

Location

___, Shenzhen, Guangdong, 518010

View on Maps

Ratings & Reviews

4/5

489 Ratings

Wong Francis

3/5

13 Dec, 2023

It's a very dated hotel from the 90s, seen the best of times, but still maintain a bit of its grandeur in a tired way. However, when you find out the rate is so reasonable, all is forgiven. For the price, what you're getting is a fairly large room, well enough maintained for a comfortable stay. It's so close to the China Hong Kong border immigration control, also a short walk to metro and train station. Nowadays, it's also very easy to flag down a taxi to go anywhere. For all these plus points, I don't mind to stay here again next time.

A Google User

4/5

19 Dec, 2018

This is not my first stay here. But this time, the experience was much better than the last time. There were decent tea bags. The last time I was here, I couldn't get ice cubes for my whisky, but this time, I noticed an ice pail, though it was not necessary because this time, it was winter. The decor has been upgraded, and now doesn't have that jaded and tired look like last time. The breakfast was not very lavish but adequate to cater to different tastes and enjoyable. I got my eggs the way I like them. The front desk staff (English speaking) and concierge were polite enough. This time, the toiletries too were having a good feel. All in all, a comfortable stay.

Brett Foutz

4/5

26 Jun, 2018

The hotel itself i pretty nice! The restaurants are top notch, and perfect for someone that doesn't speak Chinese. Most of the front desk staff speak enough English to get you checked in /out and handle any issues with your room. I was able to switch rooms with no problem since the front of the hotel is a little noisy because of the street. The rooms themselves are all different, you may end up with a 2 star room, you may end up with a 4 star room, so try to stick to the higher floors facing away from the street if you can. The only complaint I had about the rooms is the beds, they are all super hard! This was definitely worth the price though!

Eric-Courtney Boud

5/5

10 May, 2018

As a foreigner in the country visiting this hotel, it was very pleasant. It was by the subway station, and the options for breakfast were quite a few. The hotel staff tried to speak English, but it would be helpful if you had a guide. Luckily someone in my group spoke Chinese, so it wasn't an issue. Very pretty hotel, and the executive suite was very nice!

Wong Francis

3/5

13 Dec, 2023

A Google User

4/5

19 Dec, 2018

Brett Foutz

4/5

26 Jun, 2018

Eric-Courtney Boud

5/5

10 May, 2018

Jasim Cp

4/5

3 Aug, 2023

Hotel is some old, but spacious and location is very good.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.