Fenix Inn

4.1/5(596 Reviews) rating

2 Star Hotel locationPin

Malacca, Malacca

1/84

About hotel

Discover the buzzing heart of Malacca City with a stay at our conveniently located hotel, Fenix Inn. Perfectly situated just a stone's throw away from popular shopping hubs such as Dataran Pahlawan Melaka Megamall and Hatten Square, as well as the lively Mahkota Parade Shopping Mall, our hotel offers unmatched convenience and unbeatable prices. Indulge in our 82 modern and well-appointed rooms, each equipped with air-conditioning, LCD televisions and complimentary WiFi. Refresh yourself in our contemporary bathrooms, complete with luxurious showers and hair dryers, and make use of the personal safe and spacious desk in your room. Enjoy a homely atmosphere throughout your stay with us. Our prime location puts you in the center of all the excitement, with a variety of fascinating attractions waiting to be explored. Immerse yourself in the rich heritage of the city, from iconic landmarks like Independence Memorial and A Famosa to intriguing museums like the Kite Museum and Islamic Museum. And don't forget to take in the stunning panoramic view of the city from Menara Taming Sari. Experience utmost convenience with our range of amenities, including complimentary WiFi throughout the property and concierge services to cater to all your needs. Business travelers will appreciate our fully equipped business center and efficient dry cleaning/laundry services. And for a delicious dining experience, indulge in our room service and savor a delectable meal without leaving your cozy room. For out-of-town guests, we are conveniently located just a short distance (83.6 miles) from Kuala Lumpur International Airport, making us the perfect choice for easy accessibility. Choose Fenix Inn for an exceptional and unforgettable stay in the vibrant city of Malacca. Book Fenix Inn online today and enjoy affordable accommodations suitable for a variety of people. Our address at 156, Jalan Merdeka, Taman Melaka Raya, Malacca75000, Malaysia makes it easy for you to reach us. Come and make us your home away from home.

Highlights

• Centrally located in the heart of Malacca City near popular tourist attractions such as Dataran Pahlawan Melaka Megamall and Hatten Square • Easy access to transportation with the airport (134.6km) and railway station (TBC) within a short distance • Wide range of room options to cater to both casual and business travelers, with 82 air-conditioned rooms featuring LCD TVs, free Wi-Fi, and satellite programming • Close proximity to Mahkota Parade Shopping Mall (0.3 km) and Mahkota Medical Center (0.4km) • Convenient amenities including free Wi-Fi and concierge services • Business-friendly with a business center and dry cleaning/laundry services • Delicious room service available for a comfortable dining experience.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Concierge desk

Banking services

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Concierge desk

Banking services

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: MYR 50 per stay.

A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: MYR 50 per stay.

A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹1,107

₹1,183

7% OFF

+ ₹552 taxes / night

Earn 16 Reward Points

Select Rooms

OPTION 1

Refundable

₹1,107

₹1,183

7% OFF

+ ₹552 taxes / night

Update Price

Earn 16 Reward Points

Amenities

Location

Taman Melaka Raya, Malacca, Malacca, 75000

View on Maps

Ratings & Reviews

4.1/5

596 Ratings

Gemma Isom

2/5

12 Jan, 2024

Very nice friendly atmosphere, but the rooms were mouldy and smelt of damp. The size and layout of the room was fine and the shower was decent, but due to the wet / damp issue, I wouldn't stay here again. Location was right near a shopping mall which was nice, but the traffic outside was so bad that Grab cars kept cancelling on us (took us 15 - 20 mins just to actually get a Grab) because they didnt want to sit in the traffic. Tried to ask staff but they couldn't get a taxi, just told us Grab was the option to go with.

lusie tjong

4/5

22 Jan, 2024

The room is clean, the service is friendly and helpful, the location is near to mahkota medical center, infront of Doarae korean bbq restaurant.......

Cheechoong Lee

3/5

26 Dec, 2023

The room is big. But no lift and need to climb staircase to reach our room. Not elderly friendly.

Bonnie Yao

4/5

16 Aug, 2023

Stay in this hotel as it's where our SG-MY bus drops us off ( right next to Hattan hotel). We have arrived early and they do let us check in when the room is ready. The family room is quite small even for 2+1 and the AC temperature is set at 16 degrees where the remote button is not working and we can only turn on and off....The good thing is that they provide free bottles of water but not toothbrushes which is good for environmental sustainability. There are some malls nearby so good for replenishing toiletries and shopping for things to take back to Singapore.

Gemma Isom

2/5

12 Jan, 2024

lusie tjong

4/5

22 Jan, 2024

The room is clean, the service is friendly and helpful, the location is near to mahkota medical center, infront of Doarae korean bbq restaurant.......

Cheechoong Lee

3/5

26 Dec, 2023

The room is big. But no lift and need to climb staircase to reach our room. Not elderly friendly.

Bonnie Yao

4/5

16 Aug, 2023

Ershad Ahamed

4/5

5 Feb, 2023

Staff are so friendly and nice. Rooms was old. Getting in the room 1st time got odd smell. Rooms looks very clean. Water heater not really functioning as expected. No toiletries provided. No fridge. Will recommend to others. Good for families or couples.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.