Five Palm Residences

2.9/5(24 Reviews) rating

5 Star Hotel locationPin

Dubai, Dubai

1/65

About hotel

Location: With a stay at this aparthotel in Dubai (Palm Jumeirah), you'll be within a 15-minute drive of Marina Beach and Dubai Marina Mall. This beach aparthotel is 4.9 mi (7.9 km) from The Walk and 5.3 mi (8.6 km) from Souk Madinat Jumeirah.Rooms: Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a full-sized refrigerator/freezer and an oven. A 55-inch Smart television with cable programming provides entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include a safe and a microwave, and housekeeping is provided daily.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Nakheel Mall - 1.4 km / 0.8 mi
The View at The Palm - 1.4 km / 0.9 mi
Dubai College - 3 km / 1.9 mi
American University of Dubai (AUD) - 3.1 km / 1.9 mi
The Pointe - 3.8 km / 2.3 mi
Al Sufouh Beach - 3.8 km / 2.3 mi
Marina Beach - 4.7 km / 2.9 mi
Mohammad Bin Ahmed Al Mulla Mosque - 4.8 km / 3 mi
Aquaventure - 6.6 km / 4.1 mi
Lost Chambers - 6.7 km / 4.2 mi
Dubai Marina Mall - 7.5 km / 4.7 mi
The Walk - 7.9 km / 4.9 mi
Skydive Dubai - 7.9 km / 4.9 mi
Jebel Ali Race Course - 8 km / 5 mi
The Beach Mall - 8.6 km / 5.3 mi

The nearest airports are:
Al Maktoum Intl. Airport (DWC) - 43.2 km / 26.9 mi
Dubai Intl. Airport (DXB) - 33 km / 20.5 mi
Sharjah (SHJ-Sharjah Intl.) - 59.1 km / 36.7 mi

Amenities: Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a fitness center, and bicycles to rent. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and a hair salon.Business Amenities: Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free valet parking is available onsite.Dining: Grab a bite from the snack bar/deli serving guests of this aparthotel.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Valet parking

Terrace

Concierge desk

Banking services

Bicycle rentals

Children's Pool

Beauty Shop/Salon

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Valet parking

Terrace

Concierge desk

Banking services

Bicycle rentals

Activities

Children's Pool

Services

Gym

Beauty Shop/Salon

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a carbon monoxide detector and a fire extinguisher.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: AED 15.00 per accommodation, per night.

Cleaning fee: AED 345 per accommodation, per stay.

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Guests will be asked to provide the property with a copy of their passport before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a carbon monoxide detector and a fire extinguisher.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: AED 15.00 per accommodation, per night.

Cleaning fee: AED 345 per accommodation, per stay.

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

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Amenities

Location

The Palm Jumeirah, Dubai, Dubai, 6438

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Ratings & Reviews

2.9/5

24 Ratings

harsh shah

4/5

9 Jan, 2024

Beautiful stay experience! Amazing property with parties happening 24*7. Bit expensive but worth the stay!

basma dahbi

1/5

17 Nov, 2023

Shameful to sell accommodation at 3800 euros for 6 nights with a filthy and dirty tel room !!!! We contacted them and sent the photos, they replied that no refund was possible and that it was not possible to change our room. Really a scam!!!

Fanie Bonginkosi Nhleko

5/5

2 Nov, 2023

Beautiful place private I really recommend it for family experience friendly for kids we really had our best time can’t wait to come back ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Grace Bowman

1/5

27 Nov, 2023

FIVE PALM SOUTH RESIDENCE: HORRIBLE, HORRIBLE, HORRIBLE. The management lacked basic customer service. NO wash clothes or hand towels provide. we had to ask for wash clothes and hand towels and was told they didn't have any. Also had to ask for more TOILET PAPER only to have two rolls of PAPER TOWEL left at our door. RUSTY trash cans in bathroom, no trash bags. Could NOT plug hair dryer in bathroom outlets, complained and never got any assistance from management staff. DIRTY and STAINED living room and patio furnitures. DIRTY and STAINED DRAPES in living room and bedrooms. Glass doors very difficult to open and close; glass was dirty. Laundry room full or trash boxes, crack in flooring. Bathroom sinks had MOLD underneath the sink rims; NASTY DIRTY. DO NOT STAY or BOOK with this management company. They lack basic customer service, they are not readily accessible, you have to call them repeatedly or send them messages. WORST experience our family has ever encountered.

Rosna Farhanizadeh

1/5

4 Sep, 2022

The worst services ever that you can imagine! Nothing working in rooms, TV , jacuzzi, lights and refrigerator. The music system is awfully bad. They don’t allow you to smoke inside apartment. And if you do clean it well cuz they charge you. Dont take pictures in lobby otherwise you will face many bodyguards to checking your videos. I reserved 3 bedroom but never worth it. Its scam guys. Be careful.

harsh shah

4/5

9 Jan, 2024

Beautiful stay experience! Amazing property with parties happening 24*7. Bit expensive but worth the stay!

basma dahbi

1/5

17 Nov, 2023

Fanie Bonginkosi Nhleko

5/5

2 Nov, 2023

Grace Bowman

1/5

27 Nov, 2023

Rosna Farhanizadeh

1/5

4 Sep, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.