Flats Castelo - HOrigem

3.7/5(46 Reviews) rating

3 Star Hotel locationPin

Lisbon, Lisboa Region

1/78

About hotel

Experience the captivating history and culture of Lisbon in utmost comfort and convenience at Dalma Flats - Castelo. Our prime location puts you steps away from the city's most captivating attractions and landmarks, ensuring an unforgettable stay. Unwind in one of our meticulously designed air-conditioned rooms, each offering a homely and luxurious ambiance. Prepare your own meals in the fully-equipped kitchenette, complete with a fridge, oven, and microwave. Catch up on your favorite shows on the flat-screen TV with cable programming, and stay connected with complimentary wifi. Let our limited housekeeping services take care of the rest. As you step out, immerse yourself in the vibrant ambiance of Lisbon with the famous Castle of São Jorge just 0.1 kilometers from our doorstep. Be mesmerized by the panoramic views of the city from Martim Moniz Square or Graça Viewpoint, both just a pleasant stroll away. Immerse yourself in the local culture with a visit to the bustling Feira da Ladra Flea Market or the soulful Fado music at Fado Museum. For our business travelers, the proximity of Hospital Sao Jose and Avenida Almirante Reis (within 0.7 kilometers) makes us the ideal choice. When it's time to unwind, take a leisurely walk to Rossio Square or the iconic Santa Justa Elevator, both less than a kilometer away. Book Dalma Flats - Castelo Online now and let us make your stay truly unforgettable. Our address is at Costa Castelo 82/841100-177, Portugal.

Highlights

• Centrally located, just a 2-minute drive from Rossio Square • Nearby attractions include Castle of São Jorge, Martim Moniz Square, and Portas do Sol Viewpoint • 4 air-conditioned rooms with kitchenettes, flat-screen TVs, and free Wi-Fi • Easy access to transportation, with an airport shuttle available for guests • Within walking distance to Lisbon Cathedral and Santa Justa Elevator • Range of room options to cater to both casual and business travelers • Close proximity to Lisbon Oceanarium and popular shopping and dining areas • Budget-friendly option with comfortable amenities like full-sized refrigerators and safes • Luxurious touches such as stylish décor, housekeeping services, and airport shuttle service • Perfect for travelers looking for a convenient and comfortable stay in the heart of Lisbon.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

Smoke-free property

Airport shuttle service

Show all Amenities

General Amenities

Smoke-free property

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards, debit cards, and cash.

This property is professionally cleaned.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards, debit cards, and cash.

This property is professionally cleaned.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Pet Policy

Pets not allowed.

₹14,829

₹21,228

30% OFF

+ ₹795 taxes / night

Earn 156 Reward Points

Flat ₹2,232.13 off included with coupon INTSTAY

Select Rooms

Superior Apartment, 1 Bedroom, City View

376 sq.ft (34.93 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Soundproof

Refrigerator

Shower

Free toiletries

Safe

Blackout Curtains

Wardrobe/Closet

Coffee machine

Kitchenette

Toaster

Stovetop

Dishwasher

Microwave

Oven

Toilet paper

Hairdryer

Air conditioning

See All

OPTION 1

Partial Refundable

₹14,829

₹21,228

30% OFF

+ ₹795 taxes / night

Update Price

Earn 156 Reward Points

Flat ₹2,232.13 off included with coupon INTSTAY

Amenities

Location

Costa do Castelo, Lisbon, Lisboa Region, 1100-177

View on Maps

Ratings & Reviews

3.7/5

46 Ratings

Dimitra Mylona

2/5

12 May, 2023

we booked with them through airbnb. The place was tiny, but clean. we arrived and we had to wait around half an hour to get checked in. the night was really hard cause the neighbours upstairs is like living with you, it gets too loud, both through the building and from outside. after contacting them about our struggles sleeping they promised to change us room and they never replied again. That being said the place was in a great area but we had a place on the groundfloor with no view, or even the possibility to open the blinds without being literally view to everyone on the street.

Abbie Colussi

4/5

28 Sep, 2022

Beautiful room. Kitchen was nicely stocked. We were on the top floor so we had a great view. Hotel is very close to the castle. The only issue we had was there was a thumping noise related to the living room ac unit, we think. We turned it off and it eventually stopped. Bedroom ac was fine. There was some noise from the construction across the street. We understand that there is a lot of work being done in Lisbon to revitalize the area.

Scott Carl

1/5

11 Jul, 2022

Unresponsive, inflexible. I booked a room over a month in advance, and realized I booked the wrong night. I sent a message to the Dalma Flats team requesting a change in the night, and several days later they replied that I needed to work through the third party site where I had made the reservation. I worked with the third party site, for over 30 minutes on the phone, while they repeatedly tried to call Dalma Flats. Eventually they were able to connect and the person at Dalma said they have no authority to change or cancel my night. Many days later I received an email from the third party booking site that said that Dalma Flats has responded that they have no rooms available the nights that I'm in town (the 3 nights before the one I booked) and that they were unwilling to cancel & refund my evening. Pfft, this is just poor service (and greedy). You've received more than enough time in advance and had no other nights available - you should not treat customers this way. Big thumbs down.

Jorn Van Gaever

5/5

31 May, 2018

We had a really great stay at Dalma. The hostess & hosts were really nice and helpful. We were staying in the appartment on the top floor. The living room was nice and the bed very nice and spacious. When you step out of the door you step right away in Alfama neighborhood. Keep in mind that the appartment doesn't have a reception, so you have to go to the hotel (150 m) or contact the hostess. The only suggestion I have is to add the route (via public transport) in the website. Concluding, we had a great time and would recommend everyone to stay here if you go to Lissbon. Jorn & Bianca

Dimitra Mylona

2/5

12 May, 2023

Abbie Colussi

4/5

28 Sep, 2022

Scott Carl

1/5

11 Jul, 2022

Jorn Van Gaever

5/5

31 May, 2018

Dimitri Rhodes

4/5

7 Aug, 2017

Good rooms, very new and clean but mattress in the sofa bed is very thin.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.