Flora Al Barsha Hotel at the Mall

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

This property will place an authorization for the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Individually-wrapped food options are available.

Staff temperature checks are conducted regularly.

Property is cleaned with disinfectant.

Guests are provided with free hand sanitizer.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available through room service.

Masks are available to guests.

Individually-wrapped food options are available for breakfast.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Protective clothing is available to guests.

Contactless check-in is available.

Individually-wrapped food options are available for lunch.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

You'll be asked to pay the following charges at the property: Deposit: AED 200.00 per stay.

A tax is imposed by the city: AED 15.00 per accommodation, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Alcohol is not served at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Pets not allowed.

Service animals not allowed.