FlowSuites WTC

4.5/5(163 Reviews) rating

3 Star Hotel

1/75

About hotel

Immerse yourself in the vibrant and dynamic energy of Mexico City at beautiful FlowSuites WTC. Located in the bustling Benito Juarez neighborhood, our aparthotel offers affordable accommodations suitable for a variety of travelers. Book FlowSuites WTC online and take advantage of our prime location, just steps away from the iconic World Trade Center Mexico City and Pepsi Center. You'll also be within walking distance of Poliforum Siqueiros, Metropoli Patriotismo, and other popular attractions. And with easy access to the renowned Blackberry Auditorium and Star Medica Hip Hospital, you can truly experience all that this lively city has to offer. Every unique guestroom at FlowSuites WTC is thoughtfully furnished and includes a fully-equipped kitchen with a refrigerator and oven. Stay connected with complimentary Wi-Fi, and unwind while watching your favorite cable programming on a flat-screen TV. And with daily housekeeping services, you can relax and enjoy a hassle-free stay. Take in stunning city views from our rooftop terrace, or keep up with your fitness routine at our 24-hour fitness center. As a guest, you'll also have complimentary access to a nearby fitness facility. With free Wi-Fi throughout the hotel, planning your day's activities will be a breeze. And for any additional requests, our concierge services are always at your disposal. Our business travelers will appreciate our express check-out and 24-hour front desk for their convenience. And for any laundry or dry cleaning needs, our services are available. Plus, with our prime location, FlowSuites WTC is easily accessible from the Benito Juarez International Airport, just 12.2 km away. Other airport options, such as Santa Lucía and Toluca, are also within a reasonable distance. Ensure your stay in Mexico City is comfortable and stylish by booking with us at FlowSuites WTC.

Highlights

• Prime location near World Trade Center Mexico City • Steps away from Pepsi Center and Poliforum Siqueiros • Variety of room options, including spacious suites with kitchenettes • Complimentary Wi-Fi and cable TV in all rooms • Convenient for both business and leisure travelers • Within 1.2 km of Hospital Angeles Mexico and Plaza Mexico • 24-hour fitness center and rooftop terrace with stunning views • Complimentary use of nearby fitness facility • Easy access to Benito Juarez International Airport (12.2 km) and Santa Lucía Airport (50.9 km) • Highly rated for concierge services and friendly 24-hour front desk staff • Budget-friendly option with luxury amenities • Nearby attractions include Parque Delta, National Medical Center, and Cibeles Fountain

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Terrace

Concierge desk

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Terrace

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Parties and events are allowed on site.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

This property is professionally cleaned.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Onsite COVID-19 testing (PCR) is available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Onsite COVID-19 testing (Antigen) is available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Reservations are required for onsite COVID-19 testing.

Events/parties allowed.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation..

The property is professionally cleaned.

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 20.

Pet max weight (per pet) in lb is 44.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Parties and events are allowed on site.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

This property is professionally cleaned.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Onsite COVID-19 testing (PCR) is available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Onsite COVID-19 testing (Antigen) is available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Reservations are required for onsite COVID-19 testing.

Events/parties allowed.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 20.

Pet max weight (per pet) in lb is 44.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs are allowed.

₹5,633

₹9,915

43% OFF

+ ₹1,228 taxes / night

Earn 68 Reward Points

Flat ₹980.25 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹5,633

₹9,915

43% OFF

+ ₹1,228 taxes / night

Update Price

Earn 68 Reward Points

Flat ₹980.25 off included with coupon INTSTAY

Amenities

Location

N�poles, Mexico City, 3810

View on Maps

Ratings & Reviews

4.5/5

163 Ratings

Jaclyn Culver

1/5

7 Dec, 2023

DO NOT USE THEIR TOWELS The hotel provides you with avocado hand soap that's brown/green in color and then claims you stained their towels so they can charge you $20 per towel. I used a hand towel they claimed was washed and the stains did not come out. I asked them to give me the towel since they charged $18 for a hand towel. IT STILL HAD THE AVOCADO HAND SOAP ON IT! Then they changed their story from "we washed it and the stain didn't come out" to "we put part of it in water and the stain didn't come out." DO NOT USE THEIR TOWELS! I told them to wash the towel before charging me and literally in front of my face lied and said they did. I couldn't believe my ears. I again asked why the avocado hand soap is still on the towel and they changed their story and said, "It must have been hand washed." DO NOT USE THEIR TOWELS!!!! AND IF YOU DO, MAKE SURE YOU DO NOT LEAVE ANY MARKS, NOT EVEN WITH THEIR BROW/GREEN AVOCADO HAND SOAP BECAUSE THEY WILL CHARGE FOR IT! $20 FOR A HAND TOWEL!!!!!!!!

Cesar Bolivar

4/5

21 Mar, 2023

The location and services were great, near to very good restaurants, easy access in and out. The breakfast was not to the standard of the hotel it was just PBJ and OJ but there were several alternatives outside the hotel a walking distance, the single beds were almost children side.

Tyana

5/5

2 Feb, 2023

Flow Suites WTC was a pleasant surprise! Super spacious accommodations. It was like an apartment and we were only expecting a room with double beds. The units were very clean with kind and helpful staff. Thumbs up to housekeeping who always gets overlooked - make sure you tip them because their work is of great value. Flow Suites has an awesome, colorful rooftop with continental breakfast. They are also located close to excellent eateries and shopping like Walmart for those needing to purchase essentials, snacks, or water. Best of all the price is excellent! I would definitely definitely stay here again my experience was top- notch.

J S

5/5

17 Aug, 2022

i enjoyed my stay here. the location is good, convenient next to a mall with a walmart grocery store in it, gnc, and nice restaurants. i stayed in the suite. it was nice to have a balcony. it's in a nice, safe area. the bed and sheets were comfy. i might enquire where they got them. like most buildings in mexico city, the drains in the bathroom can smell a little funky, especially after it rains a lot, but there's not too much one can do about that. maybe they could provide febreeze or something for the bathroom.

Jaclyn Culver

1/5

7 Dec, 2023

Cesar Bolivar

4/5

21 Mar, 2023

Tyana

5/5

2 Feb, 2023

Sophie Waldie

4/5

23 Nov, 2022

Apartment was huge and comfortable! Quieter location, away from the hustle and bustle, but closer to the neighbourhoods of locals. Perfect spot really! Walmart inside the complex infront of the accommodation. Cool rooftop spot! Breakfast was a little underwhelming, could be better.. but otherwise it's a lovely place.

J S

5/5

17 Aug, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.