Flyzoo Hotel - Alibaba

3.7/5(12 Reviews) rating

4 Star Hotel locationPin

Hangzhou, Zhejiang

1/67

About hotel

Located in the lively city of Hangzhou, the 4.5-star Flyzoo Hotel - Alibaba offers an unbeatable location for both business and leisure travelers. Whether you're here for work or play, our hotel is just a short 10-minute drive from Wulin Square and the idyllic West Lake. Want to explore more of the city's charm and attractions? Our ideal address at Wenyixi Road / Jucheng Road, Yuhang District, Zhejiang311121, China puts us within 2.3 miles (3.7 km) of Zhejiang University and 4.2 miles (6.7 km) from the stunning Xixi Wetland Park. As soon as you step into our contemporary and stylish interiors, you'll feel right at home. Our 289 spacious and air-conditioned guestrooms provide a tranquil haven with amenities such as complimentary Wi-Fi, cable TV, and private bathrooms stocked with complimentary toiletries and hairdryers. Enjoy a complimentary bottle of water or make yourself a cup of freshly brewed coffee or tea as our housekeeping team takes care of your room. Unwind and recharge at our 24-hour fitness center or soak in panoramic views of the city from our terrace. For those traveling for work, our hotel offers two versatile meeting rooms, quick and easy check-in and check-out services, dry cleaning facilities, and self-parking (additional fees may apply). Treat your taste buds to a culinary adventure at one of our three on-site restaurants, serving a diverse array of mouth-watering dishes, or grab a refreshing drink at our coffee shop or bar/lounge. Don't miss our daily buffet breakfasts (available for a fee) to fuel up for an exciting day ahead. At Flyzoo Hotel - Alibaba, we understand the value of accessibility and convenience, which is why we offer a rating system for our guests to make informed booking decisions. Experience the exceptional services and amenities that Flyzoo Hotel - Alibaba has to offer, located in the bustling Gongshu district of Hangzhou. Book your stay with us today and discover the wonders of this vibrant city. Don't miss out on our affordable Flyzoo Hotel - Alibaba room prices and book Flyzoo Hotel - Alibaba online now. We can't wait to welcome you!

Highlights

• 4.5-star hotel with a rating system for customers' benefit • Within a 10-minute drive of Wulin Square and West Lake • 289 air-conditioned guestrooms with complimentary Wi-Fi and cable programming • Close to popular attractions such as Zhejiang University and Xixi Wetland Park • Airport distance: 32.7 km; railway station distance: 1.9 km • Nearby attractions include Hangzhou Opera (0.6 km), Westlake Culture Plaza (1.4 km), and Broken Bridge (2.2 km) • Amenities include a 24-hour fitness center, complimentary Wi-Fi, and a terrace • Business amenities: express check-in/out, dry cleaning/laundry services, and 2 meeting rooms • Dining options include 3 restaurants, a coffee shop, and a bar/lounge • Buffet breakfasts available daily from 7:00 AM to 10:00 AM (fee may apply)

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

289

Popular Amenities

24-hour front desk

Lift/ Elevator

Locker Room

Multilingual Staff

Smoke-free property

Vending machines

Terrace

Shopping mall

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Locker Room

Multilingual Staff

Smoke-free property

Vending machines

Terrace

Shopping mall

Food & Beverages

Breakfast available

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CNY 1000.0 per stay.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CNY 1000.0 per stay.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹5,402

₹6,740

20% OFF

+ ₹980 taxes / night

Earn 63 Reward Points

Flat ₹911.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹5,402

₹6,740

20% OFF

+ ₹980 taxes / night

Update Price

Earn 63 Reward Points

Flat ₹911.75 off included with coupon INTSTAY

Amenities

Location

____, Hangzhou, Zhejiang, 311121

View on Maps

Ratings & Reviews

3.7/5

12 Ratings

Pankaj Agarwal

4/5

28 May, 2023

Living in the future, love staying here as location is great with fantastic restaurants all around! Even the umbrella dispensing machine is high tech!!

Danis Maulana

2/5

19 Aug, 2019

App and tmal genie speaker should know english Please add more working space ,, Bad hospitality 1. actually for Male person usually in first floor near big screen 2. For non Chinese ID. different sop from hotel for reciept packages

Salman Chaudhary

5/5

16 Nov, 2019

We all know the hiccups that can mar a hotel stay: long queues at check-in, lost keycards and unmotivated staff. So what to do when the bellhops aren’t hopping? Enter the FlyZoo Hotel. Located in Hangzhou, China, the 290-room FlyZoo Hotel was built by Alibaba’s online travel platform, Fliggy, along with other Alibaba Group business units, such as Alibaba A.I. Labs and Alibaba Cloud. Its purpose? To leverage cutting-edge tech to help transform the hospitality industry, one that keeps the sector current with the digital era we’re living in.

Pankaj Agarwal

4/5

28 May, 2023

Living in the future, love staying here as location is great with fantastic restaurants all around! Even the umbrella dispensing machine is high tech!!

Danis Maulana

2/5

19 Aug, 2019

Salman Chaudhary

5/5

16 Nov, 2019

jeff freestyle

2/5

18 Nov, 2023

worse than advertised.

wuwur setyowati

5/5

22 Oct, 2019

Nice place,

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.