Fort Pontchartrain Detroit, a Wyndham Hotel

3.9/5(3.34K Reviews) rating

3 Star Hotel locationPin

Detroit, Michigan

Fort Pontchartrain Detroit, a Wyndham Hotel facade

109

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About hotel

Come and experience the alluring city of Detroit while staying at Fort Pontchartrain Detroit, a Wyndham Hotel. Our prime location in the vibrant Downtown area immerses you in the history and culture of this iconic city. Step outside and discover popular landmarks such as the Huntington Place and the Detroit Riverwalk, just moments away from our doors. Admire the stunning attractions of Hart Plaza, the Guardian Building, and Campus Martius Park as you explore our dynamic surroundings. Indulge in one of our 344 spacious and modern guestrooms, designed to provide the utmost comfort for both business and leisure travelers. Each room features top-notch amenities like iPod docking stations, flat-screen televisions, and complimentary Wi-Fi. Unwind in your private bathroom, which includes complimentary toiletries and a hairdryer. Rest assured with the additional conveniences of a phone, safe, and desk in every room, ensuring a seamless stay. With our unbeatable location, it's a breeze to explore the bustling city of Detroit. Visit iconic attractions such as GM World, Capitol City, and GM Renaissance Center, all located near our hotel. After a day of sightseeing, recharge and relax in our state-of-the-art fitness center or stay connected with our complimentary Wi-Fi and concierge services. Our on-site gift shop and ballroom also add convenience to your stay. We understand the needs of our business travelers, which is why we offer a 24-hour business center and 11,000 square feet of flexible event space. Stay on top of work while on the road and after a productive day, treat yourself to a mouthwatering American meal at our restaurant, Tabacchi Cafe, or grab a drink at the bar/lounge. With four major airports within a 40-mile radius, including Detroit Metropolitan Wayne County Airport and Windsor, ON, Fort Pontchartrain Detroit, a Wyndham Hotel, is the perfect choice for travelers visiting the area. Book your stay with us today and experience the best of Detroit at our luxurious hotel, conveniently located in the heart of the city. Don't wait any longer, make your reservation and take advantage of our affordable Fort Pontchartrain Detroit, a Wyndham Hotel room prices. Book Fort Pontchartrain Detroit, a Wyndham Hotel Online now! To make things easier, our address is 2 Washington Blvd, Michigan48226, United States. Your senses will thank you for choosing us.

Highlights

• Within walking distance to popular attractions such as Detroit Riverwalk and Fox Theatre • Only 1.3 km from Greektown Casino, perfect for those who enjoy gambling • Steps away from Huntington Place and a short distance to Hart Plaza • A variety of room options catering to all types of travelers • Each room comes with complimentary Wi-Fi, flat-screen TV, and luxurious amenities • Convenient location, only 8.2 km from Windsor, ON airport and 9.6 km from Detroit, MI airport • On-site restaurant serving American cuisine and a bar/lounge for drinks • Fitness center and concierge services for travelers' convenience • Ideal for business travelers with a 24-hour business center and conference space • Meeting the needs of both casual and business travelers with 11000 square feet of event space • Exceptional service, as showcased by complimentary newspapers and dry cleaning/laundry services

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

344

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Vending machines

Bell staff/porter

Accessible parking

Valet parking

Concierge desk

Banking services

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Vending machines

Bell staff/porter

Accessible parking

Valet parking

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Professional property host/manager.

LGBTQ friendly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 100 per accommodation, per stay.

We have included all charges provided to us by the property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Professional property host/manager.

LGBTQ friendly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 100 per accommodation, per stay.

We have included all charges provided to us by the property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹18,996

₹22,991

17% OFF

+ ₹2,642 taxes / night

Earn 216 Reward Points

Select Rooms

OPTION 1

Non Refundable

₹18,996

₹22,991

17% OFF

+ ₹2,642 taxes / night

Update Price

Earn 216 Reward Points

Amenities

Location

Washington Blvd, Detroit, Michigan, 48226

View on Maps

Ratings & Reviews

3.9/5

3.34K Ratings

scarrynightt

4/5

11 Nov, 2023

Overall, our stay at Fort Pontchartrain was great. Pros include: I found a great price for the stay. The staff were incredibly nice and accommodating. Queen bed was comfortable. Coffee machine and refrigerator in suite. Starbucks self serve machine in lobby was a nice touch- for a small price. Safe in the hotel for any precious belongings I must say there was a few cons for the actual hotel building itself; however most issues which were fixed by the amazing staff: including Alvin and I believe her name was Linda from the front desk. Cons include: First room, the pullout couch had dog hair in it; thankfully it was immediately switched to another room. It did make me wonder if they clean the pull out though. The pullout couch was not comfortable. The toilet had an issue but was immediately fixed and dealt with! The hotel keys are very sensitive- I had to go down and get them replaced once, almost twice a day. It’s a quick fix but a little annoying. Not related to the hotel but did add to the cons- valet parking only. Not a good price. Thanks again for the great customer service!

Corey Williams

4/5

16 Dec, 2023

Eugene took great care of us in the Valet. Top notch service from him and is hands down better than most valets in the area! Views are excellent! Our first night was on the 15th floor and the room was not incredibly clean. We had some loud neighbors that kept us up late. The next morning the staff quickly fixed the situation and put us in a very nice, clean room with better views! Great service.

Torry Vanleer

5/5

11 Jan, 2024

I’d like to say that you to the entire Fort Pontchartrain staff for my experience inside of the hotel today. How ever I would like to personally thank Craig the amazing bar tender inside of the Urban cellars restaurant. I had an awful time with traveling as well as losing a very close relative and Craig went above and beyond to make me feel welcomed and comfortable. He opened conversation and allowed me to express in a way I didn’t know I needed. The customer service was top notch. My drinks were perfect and everyone was very well groomed and polite. Thank you Craig and for your encouragement and all of the other staff as well.

Ryan Schebel

4/5

13 Nov, 2023

Great location, great views. Staff was very helpful, especially Jamil with Valet service. Beds were firm but surprisingly comfortable. Blankets were thin and no glassware/ ice buckets or even a trash can. Few little amenities missing but nothing major. Room key cards would intermittently stop working, front desk reprogrammed. Motion light inside the room was not deal as would go on and off when not wanted. Maintenance was very helpful with a clogged toilet. Overall good value for the price. Little short of 5 stars. Would definitely stay again.

Jasper

1/5

27 Jan, 2024

This experience was quite atrocious. Before we checked in, we came to the front desk and we were rudely greeted by two very rude guest check in people. We then went up to our room and discovered that the toilet would not flush. The shower would fill with water and had weird white particular matter in it. The next day we decided to go eat in the breakfast that was supposed to be included in our stay, and we were served raw bacon. Furthermore, later in the day, when we were resting in our room, we could hear Housekeepers coming down the hall so when they approached our door, we told him we did not need cleaning we could then hear them complaining about us in The adjoining room. Furthermore, later, in the day, we decided we were going to leave the hotel. After all the terrible experiences we had had, and we come to find out the valet who is supposed to be present at the cars at all time is across the road getting juice, so we leave when we go to a better hotel down the road called the antheum. The next day I call management from the hotel and it was a pleasant chat. She seemed very nice very kind and courteous and told me she would keep me in the loop. All I was requesting is the one night refund for the night that we left and did not stay there. She said that we would be hearing back within a couple of days. I waited one week nothing I called again. She said she would send me an email. I heard nothing I called again. She said personally attached to this email chain. That way you can stay updated still nothing, finally today they gave me 2900 points to spend at this hotels brand chain which is not even enough for a free night. I would not stay at this hotel again if it was the last hotel I would sooner sleep in my car in the worst parking garage in Detroit.

scarrynightt

4/5

11 Nov, 2023

Corey Williams

4/5

16 Dec, 2023

Torry Vanleer

5/5

11 Jan, 2024

Ryan Schebel

4/5

13 Nov, 2023

Jasper

1/5

27 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.