Four Points by Sheraton Makkah Al Naseem

4.2/5(10.93K Reviews) rating

4 Star Hotel

Four Points by Sheraton Makkah Al Naseem featured

1/41

About hotel

Immerse yourself in the ultimate luxury and convenience at Four Points by Sheraton Makkah Al Naseem, located in the heart of Mecca. With its coveted 5-star status, this hotel offers a modern and sophisticated experience that is second to none. Choose from a wide range of 1136 beautifully crafted guestrooms, each featuring LED televisions and plush pillowtop beds for a truly peaceful night's sleep. Plus, take advantage of complimentary wireless Internet to stay connected and enjoy a variety of satellite programming for entertainment. The well-appointed en-suite bathrooms include shower/tub combinations, thoughtful amenities, and hair dryers to ensure effortless convenience. With its strategic location on Third Ring Road, behind Al Rajhi Mosque, Makkah21955, Saudi Arabia, Four Points by Sheraton Makkah Al Naseem makes it easy to explore the city's top attractions. Take a short drive to the iconic Al-Rajhi Mosque or discover other popular landmarks such as Makkah Mall, King Abdullah Medical City, and Faqih Mosque, all just a stone's throw away. The hotel also offers convenient access to public transportation, making it simple to immerse yourself in the rich cultural heritage of Mecca. After a day of adventure, return to the hotel and indulge in a range of top-notch amenities. Keep up with your fitness routine at the state-of-the-art fitness center, stay connected with complimentary Wi-Fi, and take advantage of the 24-hour business center to stay productive. Don't forget to treat your taste buds at the delectable Al Sharq Restaurant, serving mouth-watering Middle Eastern cuisine, or grab a quick snack at the cozy coffee shop. At Four Points by Sheraton Makkah Al Naseem, we prioritize your comfort and convenience above all else. Book your stay today and experience the pinnacle of luxury in Mecca. And remember, to get the best Four Points by Sheraton Makkah Al Naseem room prices, be sure to book Four Points by Sheraton Makkah Al Naseem online now - your ultimate home away from home in the heart of Mecca.

Highlights

• Convenient location for business and leisure travelers, situated in the heart of Mecca • Luxurious 5-star hotel with 1136 guestrooms and modern amenities • Only 0.3 km from Al-Rajhi Mosque and within 15 km of major tourist attractions such as Kaaba and Great Mosque of Mecca • Easy access to the airport and railway station, with King Abdullah Medical City just 8 minutes away • On-site fitness center and complimentary WiFi for staying connected • Featured Middle Eastern cuisine at Al Sharq Restaurant and 24-hour room service • 24-hour business center and express check-in/check-out for efficient stays • Budget-friendly options available at the hotel's 2 restaurants and coffee shop • Complimentary concierge services and free self-parking for added convenience • Stay comfortable with a pillowtop bed and complimentary toiletries in every room.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

1136

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Concierge desk

Banking services

Breakfast available

Coffee/tea

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Concierge desk

Banking services

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Car recommended.

Special check-in instructions

Couples wishing to share a room must provide proof of marriage..

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

A car is recommended for transportation to and from this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Car recommended.

Special check-in instructions

Couples wishing to share a room must provide proof of marriage..

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

A car is recommended for transportation to and from this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹3,396

₹3,734

9% OFF

+ ₹803 taxes / night

Earn 41 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹3,396

₹3,734

9% OFF

+ ₹803 taxes / night

Update Price

Earn 41 Reward Points

Amenities

Location

An Naseem, Mecca, 21955

View on Maps

Ratings & Reviews

4.2/5

10.93K Ratings

DaH's Visual Production

2/5

10 Jan, 2024

I expected way more from a 5-star hotel. While I wanted to take a shower , I noticed that I had no slippers in the room. Only 2 bottles of water 330ml that's really cheap(no coffee available). No spoons as well, no nothing!( only tea was available). I went to sit down on the terrace turns out it was closed. Most halls in the hotel smell bad due to the food of guests and the garbage is always in front of the doors!! The only good thing was the food during breakfast. I hope these things are to be addressed more precisely because that's my last experience in the Sheraton.

Zohair Khan

3/5

3 Jan, 2024

This property used to have better service, but my recent stay was really disappointing in terms of service. No one picks up the phone when calling for room service. Could not find anyone at the desks to provide luggage carts. Saving grace was a local employee who helped me with the luggage cart when checking out. They seemed understaffed and also housekeeping needs to be more responsive. Shuttle was on time. Breakfast is also diverse with multiple options.

Haya Haya

1/5

5 Jan, 2024

They don’t provide soap, shampoo, conditioner, a hair dryer, or water without you having to go downstairs and pester them for it. They don’t attend phone calls made from rooms either, so be prepared to get ready every ten minutes to beg them to finally bring water up to your room. As I write this it’s been 2 hours since I asked them to bring water to my room. Additionally, they did not clean the room when asked. Thankfully it is my last night. Do not stay here.

Aura DM

5/5

11 Jan, 2024

This hotel it is great! Location is superb, easy to access and park anywhere around. Also they have shuttle buses to go to Masjid Al Haram. There are many restaurants and coffee shops around. The room was clean and size fair enough. The staff it is really helpful, friendly and polite. Thank you so much to all and special thanks for the complimentary welcome fruits, that was an awesome plus! Will stay next time here for sure.

DaH's Visual Production

2/5

10 Jan, 2024

Zohair Khan

3/5

3 Jan, 2024

Haya Haya

1/5

5 Jan, 2024

Aura DM

5/5

11 Jan, 2024

zainab Sheikh

5/5

7 Jan, 2024

A good hotel. All amenities close by. Shuttle every half an hour to haram. Drops you exactly under the clock tower. There’s a 7 min walk to the haram. Which is quite decent. And the pathway is completely shaded. The breakfast buffet was also decent. Overall a good stay for the price.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.