Four Points by Sheraton Mexico City, Colonia Roma

4.5/5(2.77K Reviews) rating

3 Star Hotel

Four Points by Sheraton Mexico City, Colonia Roma exterior_detail

1/94

About hotel

Looking for affordable accommodations in the vibrant city of Mexico City? Look no further than Four Points by Sheraton Mexico City, Colonia Roma. Our prime location at Alvaro Obregon No. 38 makes it easy to access popular tourist spots like Zócalo square, The Angel of Independence Monument, and Paseo de la Reforma. Our 90 guestrooms offer ultimate comfort with amenities such as Select Comfort beds, premium bedding, and LCD televisions. Stay connected with complimentary wired and wireless internet, and unwind with cable programming. Refresh in our private bathrooms equipped with showers, complimentary toiletries, and hairdryers. Spend the day exploring nearby attractions like Arena México, National Medical Center, and Glorieta de Insurgentes. Don't miss out on must-visit tourist spots like Museo de Cera, Cibeles Fountain, and stunning parks like Mexico Park, Spain Park, and Parque Delta. Learn about the city's political history at the Senate of the Republic or indulge in a shopping spree at Reforma 222. After a day of adventure, relax and rejuvenate at our rooftop terrace or stay active in our fitness center. Take advantage of complimentary wireless internet and concierge services. Business travelers will appreciate our 24-hour business center, complimentary newspapers, and event facilities. Choose between our two restaurants, Restaurant Sarabela, or enjoy room service. Enjoy a refreshing drink at one of our two bars/lounges, and don't forget our daily complimentary reception. Kickstart your day with a delicious breakfast available daily. For your convenience, we offer a 24-hour roundtrip airport shuttle and free valet parking during your stay. Book Four Points by Sheraton Mexico City, Colonia Roma for an authentic and memorable experience. Don't forget to book online to take advantage of our affordable Four Points by Sheraton Mexico City, Colonia Roma room prices. Let us be your gateway to discovering all that this vibrant city has to offer. Book Four Points by Sheraton Mexico City, Colonia Roma Online now and make your stay in Mexico City one to remember.

Highlights

• Centrally located in Mexico City's vibrant Colonia Roma neighborhood • 5-minute drive to Zócalo and The Angel of Independence Monument • Luxurious Select Comfort beds with down comforters and premium bedding • Complimentary wired and wireless internet access in all 90 guestrooms • Fitness center and rooftop terrace for recreation and relaxation • 24-hour business center and conference facilities for business travelers • Within walking distance to Arena México and Glorieta de Insurgentes • Close proximity to National Medical Center, Reforma 222, and Parque Delta • 11.5 km from Benito Juarez International Airport, with airport shuttle available • 2 restaurants, 2 bars, and daily complimentary reception for dining options

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Banking services

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

Guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets cannot be left unattended.

Pet max weight (per pet) in kg is 10.

Pets allowed.

Pet max weight (per pet) in lb is 22.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets cannot be left unattended.

Pet max weight (per pet) in kg is 10.

Pets allowed.

Pet max weight (per pet) in lb is 22.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

₹17,987

₹18,885

5% OFF

+ ₹3,196 taxes / night

Earn 211 Reward Points

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OPTION 1

Partial Refundable

₹17,987

₹18,885

5% OFF

+ ₹3,196 taxes / night

Update Price

Earn 211 Reward Points

Amenities

Location

Centro Urbano, Mexico City, 06700

View on Maps

Ratings & Reviews

4.5/5

2.77K Ratings

Jasveer Gosal

5/5

9 Dec, 2023

Amazing hotel with exceptional location and service. The doorman Jorge is exceptional, as is Avraham at the front desk. The location is perfect with bars and restuarants outside and the neighbourhood is busy. They offer a taxi to and from the airport so it's worth calling a head for that. They also have offer group and private shuttles to the pyramids. Unfortunately I chose the private tour and was booked a guide who didn't speak English. That is the only think I believe the hotel could have done better, as the front desk knew I only speak English.

Joe Murphy

5/5

6 Oct, 2023

I spent four nights at this property last week and couldn’t be happier. The rooms were clean and comfortable and the hotel offered all the modern amenities you would expect. but where the hotel excels is the staff. From the front desk staff, the cleaning staff and to the restaurant staff you couldn’t ask for a better experience (including the bartenders). I highly recommend a stay if your travels take you to Mexico City.

Guillermo Gomez

5/5

11 Oct, 2023

My recent stay at Four Points by Sheraton in Mexico City's Colonia Roma was nothing short of delightful. The room exuded a contemporary charm, and while everything was modern and up-to-date, it was the human touch that set this hotel apart. Every interaction, from the check-in process to room service, was smooth and courteous. Lucia, at the concierge, deserves special mention. She guided us through the city's attractions and even made some impeccable restaurant reservations for us. Every evening, returning to the hotel felt like coming home. And while the hotel's in-house dining was fantastic, venturing out into the Roma neighborhood was a culinary treat in itself. A minor hiccup with the air conditioning was promptly addressed, showcasing their commitment to guest comfort. All in all, this is where warmth meets efficiency in the heart of Mexico City.

Ritesh Kumar

5/5

19 Aug, 2023

Four Points provided excellent service and great location around plenty of trendy bars and nice restaurants. Room service left our room clean and tidy every day provided very quick service. The best part about this hotel was Abraham at the front desk. He went above and beyond with providing recommendations for trendy restaurants and local bars. Every day he would follow up asking how our stay and activities were going. He even offered to walk us to local restaurants and activities. Thank you Abraham so much for your spectacular service and help! Much thanks from your pals from Atlanta!

Jasveer Gosal

5/5

9 Dec, 2023

Joe Murphy

5/5

6 Oct, 2023

Guillermo Gomez

5/5

11 Oct, 2023

Andre

5/5

10 Nov, 2023

Great hotel, rooms, staff and great location in heart of Roma Norte. Safe, street lined w beautiful restaurants and shops, parks, people out eating and in parks every night. Highly recommend. Want to visit again. Mexico City really beautiful place. Best weather in the world!

Ritesh Kumar

5/5

19 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.