Four Points by Sheraton Qiandao Lake Hangzhou

4 Star Hotel locationPin

Hangzhou, Zhejiang

Four Points by Sheraton Qiandao Lake Hangzhou exterior_detail

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About hotel

Nestled in the picturesque surroundings of Qiandao Lake in Hangzhou, China, Four Points by Sheraton Qiandao Lake Hangzhou stands out as the perfect destination for discerning travelers seeking a blend of modern sophistication and historic charm. The hotel's architectural elegance and interior design exude a unique sense of luxury, with lavish furnishings, art collections, and signature elements that create an inviting atmosphere for guests. Boasting a 4-star rating, this hotel is conveniently located within walking distance of Zhejiang Provincial Exhibition Hall and Hangzhou Opera, offering easy access to iconic landmarks such as West Lake and Lingyin Temple. With 161 guestrooms featuring flat-screen televisions, complimentary wireless Internet access, and luxurious amenities like bathrobes and safes, every stay at Four Points by Sheraton Qiandao Lake Hangzhou promises comfort and convenience. Guests can take advantage of the 24-hour fitness center, complimentary wireless Internet access, and concierge services, while business travelers will appreciate the complimentary wired Internet access and dry cleaning/laundry services. The hotel's dining options include room service, a bar/lounge, and breakfast for a fee, showcasing a variety of local flavors and international cuisine. Whether seeking relaxation or productivity, guests can enjoy a range of world-class amenities at Four Points by Sheraton Qiandao Lake Hangzhou, from a state-of-the-art spa and wellness center to spacious rooms with breathtaking views. The hotel's central location in the heart of Hangzhou offers easy access to nearby attractions like Wulin Square, Westlake Culture Plaza, and Broken Bridge, making it an ideal base for exploring the local culture and hidden gems of the area. With exceptional hospitality and personalized service, Four Points by Sheraton Qiandao Lake Hangzhou ensures that every guest enjoys a memorable stay. Book Four Points by Sheraton Qiandao Lake Hangzhou online now to experience the perfect blend of luxury, comfort, and convenience in the heart of Hangzhou, China...

Highlights

• Conveniently located within a 10-minute walk of Zhejiang Provincial Exhibition Hall and Hangzhou Opera • 161 guestrooms with flat-screen TVs, complimentary Wi-Fi, and luxurious bath amenities • Close proximity to key attractions such as West Lake, Hangzhou China Silk Town, and Broken Bridge • 24-hour fitness center, complimentary wireless Internet access, and concierge services available • Self parking, complimentary newspapers, and dry cleaning services for added convenience • Room service and a bar/lounge on-site, with breakfast options available for a fee • Nearest major airport, Hangzhou (HGH-Xiaoshan Intl.), located 30.6 km away • Amenities include a state-of-the-art spa, outdoor pool, and versatile dining options • Business amenities feature complimentary wired Internet access and work-friendly spaces • Scenic views, personalized concierge assistance, and sustainable practices for a unique stay experience.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

161

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Concierge desk

Bicycle rentals

Game Room

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Concierge desk

Bicycle rentals

Activities

Game Room

Food & Beverages

Breakfast available

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal pool will be open from July 01 to August 31..

Children stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal pool will be open from July 01 to August 31..

Children stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹3,777

₹4,643

19% OFF

+ ₹802 taxes / night

Earn 45 Reward Points

Select Rooms

OPTION 1

Refundable

₹3,777

₹4,643

19% OFF

+ ₹802 taxes / night

Update Price

Earn 45 Reward Points

Amenities

Location

___, Hangzhou, Zhejiang, 311700

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All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.