Four Points by Sheraton Santiago

4.4/5(1.39K Reviews) rating

3 Star Hotel locationPin

Santiago, Santiago

Four Points by Sheraton Santiago exterior_detail

1/65

About hotel

Explore the vibrant city of Santiago while enjoying a comfortable stay at Four Points by Sheraton Santiago. Strategically located in the bustling Providencia district, our hotel offers easy access to must-visit attractions such as the Costanera Center and Clinica Santa Maria, all just a brief 5-minute drive away. Find pure relaxation in one of our 127 beautifully designed guestrooms, each featuring modern conveniences such as LCD televisions, complimentary Wi-Fi and wired internet, and refreshing showers in private bathrooms. Our prime location near landmarks like the breathtaking Sculpture Park, bustling Drugstore, and captivating Parque de las Esculturas Exhibition Hall make it an ideal base for exploring the city. To experience Santiago from new heights, visit Gran Torre Santiago or take a cable car ride to the stunning Santiago Metropolitan Park. Our hotel is also conveniently situated just 21.6 km from Santiago International Airport, making your journey hassle-free. Indulge in a variety of on-site amenities, including a health club, outdoor pool, and complimentary Wi-Fi. Our dedicated concierge services can assist with planning your itinerary, and our versatile event spaces are perfect for hosting meetings and social gatherings. When hunger strikes, treat yourself to international delicacies at our Buganvilia Restaurant, grab a quick bite at our coffee shop, or unwind with a drink at our elegant bar/lounge. Start your day with a delectable buffet breakfast, available on weekdays and weekends. For a budget-friendly yet luxurious stay in Santiago, Four Points by Sheraton Santiago is the clear choice. Book your stay with us and discover the best of the city. Don't miss out on our affordable Four Points by Sheraton Santiago room prices, available when you book online. With our prime address at Santa Magdalena No 111 in Region Metropolitana, Chile, experiencing the vibrant heart of Santiago has never been easier. Make your reservations today and let us take care of the rest.

Highlights

• Central location in Santiago's Providencia neighborhood • Within a 5-minute drive of Costanera Center and Clinica Santa Maria • 24-hour airport shuttle available (surcharge) • 2 on-site restaurants serving international cuisine • Outdoor pool and health club for relaxation • Modern and spacious guestrooms with free WiFi and cable TV • Close proximity (2.2 km) to Santiago Metropolitan Park • 4.6 km from both Santiago Town Square and National History Museum • Convenient area shuttle service • Business center and 5 meeting rooms for professional travelers

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

127

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Library

Terrace

Concierge desk

Hiking

Breakfast available

Coffee/tea

Airport shuttle service

Transportation

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Library

Terrace

Concierge desk

Activities

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Airport shuttle service

Transportation

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Essential workers only - NO.

Masks are compulsory at the property.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property..

The seasonal pool will be open from November to April..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

Parking height restrictions apply..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Essential workers only - NO.

Masks are compulsory at the property.

Special check-in instructions

We have included all charges provided to us by the property..

The seasonal pool will be open from November to April..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

Parking height restrictions apply..

Pet Policy

Pets not allowed.

₹13,951

₹14,766

6% OFF

+ ₹295 taxes / night

Earn 142 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹13,951

₹14,766

6% OFF

+ ₹295 taxes / night

Update Price

Earn 142 Reward Points

Amenities

Location

Providencia, Santiago, Santiago, 751 0038

View on Maps

Ratings & Reviews

4.4/5

1.39K Ratings

Joycelyn May

3/5

27 Dec, 2023

My family stayed for three nights at the hotel during our visit to Santiago. There are pros and cons with this hotel. The pros: staff whom we encountered and dealt with were all friendly and helpful. The beds were comfortable enough with the beds being on the harder side, which we prefer. The hotel is located on a quaint street with several restaurants and bars. However there were also many cons. The room really needed some updating. The shelves in the closet looked like they would almost fall apart. The air conditioning didn't really work. No matter how low we set the temperature to be, the thermostat stayed at 23.5C, which was too warm for us to sleep well through the nights. The hot tub wasn't on when we were there, and it looked like it's not going to be on. We didn't try their breakfast since it's not included in our reservation. However there is a good cafe right downstairs next store to the hotel where they serve excellent coffee, tea and breakfast sandwiches. We saved some $ eating there rather than paying for the breakfasts at the hotel. All in all, it's an okay hotel but it doesn't live up to the Sheraton name. We will most likely try another hotel when we return to the area one day.

Soumyajit Roy

5/5

24 Dec, 2023

Very practical hotel at the heart of Santiago. Reasonably priced and a comfortable stay. Spacious rooms and comforable bed. Breakfast spread is good. Lots of restaurants and shopping options in walkable distance. Going to be my place to stay if visit again. Lifts are little slow in operation.

Chris Cairns

4/5

16 Dec, 2023

Had a great stay at this hotel. Location is amazing in the heart of Providencia, really close to lots of bars, restaurants and shops as well as walking distance to the Sky Costanera Center and Bicentenario Park. Staff were really helpful whenever we had a question and resolved all issues with our room very quickly. Nice swimming pool, although not heated, on the roof with great views.

Javiera Born

3/5

27 Sep, 2023

Room was ok, although some details showed some age and noise got through from the upper level room throughout the night which affected our sleep. We had no AC, but windows opened so that was nice in September. We reserved the top floor hot tub with my companions which was delightful, except for the fact that the adjustments were not good and it got cold too fast, and they were unable to get it fixed, so we had to leave earlier than expected. Breakfast was good with decent vegan/vegetarian and gluten-free options available. The location is absolutely 10/10 and I’d probably stay here again because of it. Lots of restaurants, bars, stores and fun things to do in the area, and the Metro is really close. The area felt very safe at all times of the day too.

Alan Kwong

4/5

6 Jul, 2023

Pretty good location right in the Providencia district. Many options within walking distance for food, shopping, and the nearest subway station is two blocks away. Rooms were simple but clean. Staff was extremely friendly and helpful. I arrived early in the morning and they were able to have a room for me to check into, while I had a late flight and they had no issues hanging on to my luggage after checkout until I was ready to head to the airport. They are also able to schedule transport to/from the airport if you'd like.

Joycelyn May

3/5

27 Dec, 2023

Soumyajit Roy

5/5

24 Dec, 2023

Chris Cairns

4/5

16 Dec, 2023

Javiera Born

3/5

27 Sep, 2023

Alan Kwong

4/5

6 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.