Fraser Suites Hanoi

4.6/5(407 Reviews) rating

4 Star Hotel

132

1/132

About hotel

Let yourself be enchanted by the elegance and convenience of our 4.5-star aparthotel, Fraser Suites Hanoi. Embrace the perfect location, just a short 10-minute drive away from the mesmerizing Hoan Kiem Lake and the bustling Dong Xuan Market, among other renowned attractions. As you stroll through the enchanting streets of Hanoi, our establishment will serve as your ideal base. With 186 beautifully customized guestrooms boasting indulgent fireplaces and state-of-the-art Smart televisions, you will feel right at home. Our fully-equipped kitchens feature full-sized refrigerators, microwaves, and complimentary wired and wireless Internet - allowing you to stay connected effortlessly. Relax and unwind in our tranquil outdoor pool, steam room, or 24-hour fitness center. Our family-friendly establishment also offers exceptional babysitting services and a complimentary area shuttle for your ease. Enjoy breathtaking views of the nearby West Lake, located just 0.4 km away, or take a leisurely stroll through the picturesque Rising Sun Park, just 1.7 km from our premises. For a fun-filled day under the sun, head to the Ho Tay Water Park, a short 1.7 km away. Immerse yourself in the vibrant culture of Hanoi by visiting popular landmarks such as the Tran Quoc Pagoda, Quan Thanh Temple, and the Ho Chi Minh Mausoleum, all within a 4 km radius from Fraser Suites Hanoi. Our guests arriving by air can conveniently access Noi Bai Intl. Airport, just 20.8 km away, with the option of a shuttle service for a nominal fee. After a day of exploring, treat yourself to a delicious meal at our Truffle Restaurant or take advantage of our impeccable room service. Business travelers will appreciate our well-equipped business center and express services, which include a seamless check-in and check-out experience. To add to your convenience, we offer complimentary self-parking. Get ready for an unforgettable and luxurious stay at Fraser Suites Hanoi, where comfort and affordability meet. Don't wait any longer, book Fraser Suites Hanoi online today and experience the perfect blend of indulgence and convenience. Visit us at 51 Xuan Dieu Street Quang An Tay Ho Dist10000, Vietnam and prepare for an exquisite stay that doesn't break the bank.

Highlights

• Centrally located 4.5-star aparthotel near Ho Tay Water Park • Individually decorated guestrooms with fireplaces and Smart TVs • Fully equipped kitchens in guestrooms for your convenience • Complimentary wired and wireless internet access • Distance from Noi Bai Intl. Airport: 20.8 km (20-minute drive) • Distance from Hanoi Railway Station: 6.1 km (15-minute drive) • Nearby attractions within 4 km: Hoan Kiem Lake, Dong Xuan Market, Ho Chi Minh Mausoleum • Outdoor pool, steam room, and 24-hour fitness center for relaxation and recreation • Complimentary area shuttle for easy transportation • Business center, express check-in, and express check-out for business travelers • On-site restaurant and room service available for meals • Buffet breakfast options available daily • Multilingual staff and concierge services for your convenience.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

280

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Shops and commercial services

Vending machines

Bell staff/porter

Designated Smoking Areas

Library

Concierge desk

Banking services

Bicycle rentals

Shopping mall

Baby Sitting / Child Services

Children's Pool

Breakfast available

Coffee/tea

Airport shuttle service

Transportation

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Shops and commercial services

Vending machines

Bell staff/porter

Designated Smoking Areas

Library

Concierge desk

Banking services

Bicycle rentals

Shopping mall

Activities

Baby Sitting / Child Services

Children's Pool

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Airport shuttle service

Transportation

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a security system.

This property is professionally cleaned.

Professional property host/manager.

No cribs (infant beds) available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

The property is professionally cleaned.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a security system.

This property is professionally cleaned.

Professional property host/manager.

No cribs (infant beds) available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

The property is professionally cleaned.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹6,837

₹15,785

57% OFF

+ ₹1,056 taxes / night

Earn 78 Reward Points

Flat ₹1,127.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹6,837

₹15,785

57% OFF

+ ₹1,056 taxes / night

Update Price

Earn 78 Reward Points

Flat ₹1,127.63 off included with coupon INTSTAY

Amenities

Location

T�y H_, Hanoi, 10000

View on Maps

Ratings & Reviews

4.6/5

407 Ratings

Saavan Nanavati

5/5

7 Nov, 2023

The staff are very nice and great to work with whenever I had any questions. They are skilled at conversing in English and the manager went to great lengths to help resolve an issue that came up. This experience has led to me want to stay again for future trips. Location is obviously desirable due to it being in west lake.

Mathew

5/5

14 Nov, 2023

I stayed in the 1 Bdr executive suite in tower B, Tower B is freshly renovated and has a very cozy and luxurious feel that you would expect in any 5 star western hotel. Overall it was a 5 star experience and I would happily recommend the hotel. Thanks to Ms Phuong from sale department for supporting us in our experience.

Prasanna Vee

5/5

21 Aug, 2023

Lakeside Beauty I have stayed in many Fraser properties across the globe, and I can confidently say this one is one of the most stunning of them all - especially thanks to the million-dollar views of the stunning west lake and the landscape around it that most rooms come with! Also, this can easily compete with Luxury hotels as much as with serviced residences as it radiates lavish luxury and delivers fine hospitality from the minute you check in until you check out! And the wonderful staff elevates the luxury to the next level. The views from the room were so wonderful (especially allowing you to enjoy the magic of Monsoon), I never left the room to even explore the city! Be warned, you can easily become a homebody if you check in to this fabulous residence! LOCATION: Located on the fringe of West Lake with easy access to all key points of interest, and a ton of Food and drink options nearby. DINE + DRINK: I didnt try the breakfast so cannot comment. But the highlight of the stay was the Spectacular Rooftop Lounge (SKY LOUNGE) which will take your breath away. A perfect spot for an evening sundowner or a morning coffee with million-dollar views. Easily one of the most stunning rooftop bars not just in Vietnam, but all of Asia - A Hidden gem! ROOM: I stayed in Room 1219, which was a 1 bedroom suite, so this review is based on that; SIZE: Very spacious suite with a big Living room that comes with a special Dining area and a decent kitchen(with a big refrigerator, microwave, etc but no Oven) and an equally big Bed Room. enough for 2 adults and simple baggage; VIEW: Sweeping views of the West Lake from both the living room windows and Bedroom windows. AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting me to sleep; BATHROOM: JHuge stunner of a bathroom that is luxurious and has a lovely Stand-in shower; TOILETRIES: Excellent Spa quality Toiletries FACILITIES: A Very good Gym with a good range of weights and Cardio machines for a fine workout. They also have a local gym called ELITE FITNESS Center attached to the hotel building. The Swimming pool is pretty decent too. SERVICE: Friendly staff that took care of all our needs with a smile and made us feel pampered and well taken care of. Special Shout out to the Front desk staff and the lovely ladies at the SKY LOUNGE rooftop bar HOW WIRED YOU WILL BE: Free high-speed Wi-Fi that works well all over the property. Big Plasma TV screen dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment in multiple languages

Nina R

4/5

24 Feb, 2023

Beautiful and comfortable place to be. Small kitchen is well equipped. Bed and pillows are comfy and clean. Room is spacious with lot of light. Bathroom is modern with automatic toilet. Great water pressure, hot water, and clean towels. Swimming pool was closed during stay for cleaning. Gym is not big but got everything i need. Staffs are friendly and well mannered. Location is very convenient, supermarket next door, lot of interesting restaurant around the area with walking distance.

Dianna Lu

5/5

17 Dec, 2022

Beautiful new hotel. The staff are so genuinely nice. Thanks to Huan for the recommendations for Hanoi! The breakfast is really good. The baguette at breakfast is memorable. There is a beautiful quiet park near the hotel which was really nice to unwind after a long day of exploring the city. Though it’s not located in the center, it was such a wonderful stay. The Gym, pool and sauna and steam room are all very nice to have as well. Overall such a memorable stay in Hanoi!

Saavan Nanavati

5/5

7 Nov, 2023

Mathew

5/5

14 Nov, 2023

Prasanna Vee

5/5

21 Aug, 2023

Nina R

4/5

24 Feb, 2023

Dianna Lu

5/5

17 Dec, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.