Gem Strathmore Hotel

4/5(550 Reviews) rating

4 Star Hotel locationPin

London, England

1/92

About hotel

Welcome to Strathmore Hotel, a hidden gem located at 41 Queens Gate Gardens, EnglandSW7 5NB, United Kingdom. Immerse yourself in the charm and luxury of London at our 4-star hotel, strategically situated in the heart of the bustling City Centre. Discover the wonders of the Victoria and Albert Museum, Science Museum, and Hyde Park with just a quick 600-second stroll from our doorstep. And with our affordable Strathmore Hotel room prices, you can enjoy all the richness of London without breaking the bank. Book Strathmore Hotel Online now and secure your spot in this exquisite sanctuary. We offer 77 lavishly decorated guestrooms that are perfect for a variety of travelers. Stay effortlessly connected with complimentary wired and wireless internet, and indulge in endless entertainment on our state-of-the-art flat-screen TVs with satellite programming. Need to unwind after a long day of exploring? Our well-appointed private bathrooms with designer toiletries and opulent showers or baths will rejuvenate your senses. And for busy travelers, our rooms also come equipped with work desks and safes for your convenience and peace of mind. Surrounded by iconic landmarks such as the Natural History Museum and Kensington Gardens, our central location is the perfect base for adventurous souls. Lose yourself in the vibrant atmosphere of Kensington High Street or indulge in a shopping spree at Harrods for a truly authentic London experience. And for those on business trips, our hotel is just a short distance from Heathrow Airport, making it an ideal stop for busy jet setters. At Strathmore Hotel, we strive to make your stay as effortless and enjoyable as possible. Take advantage of our complimentary wireless internet and personalized concierge services. And for parents traveling with little ones, our convenient babysitting options (for a surcharge) will ease your worries. For business travelers, we offer a fully-equipped business center and express check-out for a productive stay. Our in-house restaurant offers delectable meals, or if you prefer, unwind with a refreshing drink at our bar/lounge. And with 24-hour room service and a sumptuous continental breakfast served on weekdays, you'll never have to venture far for a delightful dining experience. Don't miss the chance to experience the best of London at Strathmore Hotel. Book now and let us extend our warm hospitality to ensure your stay is nothing short of unforgettable. Book Strathmore Hotel Online for an affordable and luxurious London getaway.

Highlights

• Located in the heart of London's vibrant cultural hub, near popular tourist attractions such as the Natural History Museum, Science Museum, and Victoria and Albert Museum • Close proximity (within 10 minutes' walk) to the airport and railway station • Offers a variety of room options, including 4-star luxury and budget-friendly choices • Equipped with modern amenities, including complimentary Wi-Fi and flat-screen TVs • Within walking distance of acclaimed restaurants, shopping, and nightlife • Easy access (within 1.5 kilometers) to popular landmarks like Hyde Park, Kensington Palace, and Royal Albert Hall • Offers convenient services for both business and casual travelers, such as concierge assistance and 24-hour room service • Ideal for families with children, offering babysitting services (surcharge) • Features a restaurant, coffee shop, and bar/lounge for on-site dining and refreshments • Additional business amenities, including a business center and express check-out, available for corporate travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Library

Concierge desk

Baby Sitting / Child Services

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Library

Concierge desk

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines We're Good To Go (UK).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

No elevators.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines We're Good To Go (UK).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

No elevators.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹15,837

₹24,131

34% OFF

+ ₹2,833 taxes / night

Earn 186 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

Superior Double Room

172 sq.ft (15.98 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Ironing facilities

Desk

Shower

Free toiletries

Safe

Room Service

Wine/Champagne

Coffee machine

Adapter

Blackout Curtains

Wardrobe/Closet

Housekeeping - daily

Private bath or shower

Newspaper

Private bathroom

Hairdryer

See All

OPTION 1

Partial Refundable

₹15,837

₹24,131

34% OFF

+ ₹2,833 taxes / night

Update Price

Earn 186 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Queens Gate Gardens, London, England, SW7 5NB

View on Maps

Ratings & Reviews

4/5

550 Ratings

Giles Dawe

3/5

24 Oct, 2023

I can’t recommend this place at all, sorry. The most important thing about staying in a hotel is a stress free, comfortable rest. Instead the walls are paper thin, the food is terrible unless you upgrade to the £3 full English. You can hear next door talking, upstairs showering, the tv doesn’t have enough channels, there’s x2 plugs in the room and the beds are rock hard. It’s a great looking hotel, high ceilings, a vast history and the staff are managing well but I think it’s better you choose an established chain.

Fiona R

1/5

30 Dec, 2023

Room was dirty with hairs on the bed sheets, cracks in window frames , manky soap holder on bath, Dirty bath tap. as you walk through bedroom door it’s like using a turnstile, one in close the door to go past door then someone else can get in , as very small room and not much space for door to open, mould in wardrobe, No plugs near bed, this is advertised as a 4* hotel, it’s no way more like 2* at the very best, staff rude and couldn’t speak English, we definitely won’t be going back, £275 for a discusting room, we’ve stayed in better for cheaper . We ain’t snobs and have stayed in many different places, but this was awful!! we declined breakfast as was far to expensive for what it was ,

Mike Wild

5/5

23 Nov, 2023

A cozy hotel in the heart of Kensington, the rooms were well maintained and clean. The lift is a little small but understandably so. Elegant decor and traditional architectural design makes this a great hotel

Ho Sandy

1/5

28 Oct, 2023

I couldn’t recommend this hotel because of security reason. Someone got into my room when I was out and when I asked for a CCTV check and the manager said my room was not under CCTV covered. Actually, anyone can get into the hotel and went upstairs. And they did not take this seriously, not even reply email after that. Besides, the room was old and super small, noisy as it lies next to a road.

Giles Dawe

3/5

24 Oct, 2023

Fiona R

1/5

30 Dec, 2023

Mike Wild

5/5

23 Nov, 2023

Nahid Islam

4/5

1 Sep, 2023

The Gem Hotel South Kensington exceeded my expectations. Elegant décor, spacious rooms, and impeccable service. The location is unbeatable, with museums and dining options nearby. It's a true gem in the heart of London, perfect for both business and leisure travelers. Highly recommended!

Ho Sandy

1/5

28 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.