GemSuites Hotel & Apartments, Riverside

4.4/5(5 Reviews) rating

4 Star Hotel

GemSuites Hotel & Apartments, Riverside facade

279

1/279

About hotel

Looking for affordable accommodations that don't skimp on luxury? Look no further than GemSuites Hotel & Apartments, Riverside. Our 4.5-star establishment offers comfortable and opulent rooms at unbeatable GemSuites Hotel & Apartments, Riverside room prices. Book GemSuites Hotel & Apartments, Riverside Online and experience the perfect blend of elegance and convenience. Located on Riverside Lane, Lavington 00202, Kenya, our hotel is nestled in a peaceful suburb, just a short 15-minute walk from Central Park and Uhuru Park. And with easy access to popular tourist hotspots like Nairobi National Park and Thika Road Mall, your stay with us will be nothing short of extraordinary. Our 78 spacious guestrooms feature modern amenities and fully equipped kitchens, perfect for any type of traveler. Relax in a luxurious bath or a refreshing rainfall shower and stay worry-free with our in-room phone, safe, and desk. Immerse yourself in the rich cultural history of Nairobi by visiting top attractions like the Nairobi Gallery and Kenyatta Mausoleum. Or take advantage of our hotel's recreational activities, including a full-service spa, health club, and outdoor pool. Stay connected with complimentary Wi-Fi and let our efficient concierge services elevate your experience. Business travelers will appreciate our dry cleaning and laundry services, 24-hour front desk, and multilingual staff. For events, choose from 5 versatile meeting rooms at our hotel. Conveniently located near Jomo Kenyatta International Airport (17.8km) and Wilson Airport (5.8km), our hotel offers a roundtrip airport shuttle service (surcharge applies) and free self-parking for added convenience. Satisfy your appetite at Argenti, our on-site restaurant that serves up delicious cuisine and has a cozy bar and lounge. Or, enjoy a refreshing drink at the poolside bar while soaking up the sun. And don't forget to fuel up with our complimentary buffet breakfast, served daily from 7 AM to 10:30 AM. At GemSuites Hotel & Apartments, Riverside, prepare to be dazzled by unmatched comfort and convenience that will make your stay truly unforgettable.

Highlights

• Prime location in Nairobi's suburbs, within walking distance of Uhuru Park and Central Park • Luxury 4.5-star hotel with 78 guestrooms featuring kitchens, flat-screen TVs, and free Wi-Fi • Variety of nearby tourist attractions, such as Nairobi National Park and Thika Road Mall • Close proximity to airports: Jomo Kenyatta Intl. (17.8 km) and Nairobi (5.8 km) • Inviting amenities including a full-service spa, health club, and outdoor pool for relaxation and leisure • Ideal for business travelers with 5 meeting rooms and concierge services available • On-site restaurant and bar with room service options and a complimentary buffet breakfast • Free self-parking and optional airport shuttle for convenience

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Multilingual Staff

Snack bar

Vending machines

Designated Smoking Areas

Concierge desk

Banking services

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Multilingual Staff

Snack bar

Vending machines

Designated Smoking Areas

Concierge desk

Banking services

Services

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Pet Policy

Service animals not allowed.

Pets not allowed.

₹13,130

₹17,985

27% OFF

+ ₹2,655 taxes / night

Earn 157 Reward Points

Flat ₹2,255.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹13,130

₹17,985

27% OFF

+ ₹2,655 taxes / night

Update Price

Earn 157 Reward Points

Flat ₹2,255.00 off included with coupon INTSTAY

Amenities

Location

Riverside Ln, Nairobi, 00202

View on Maps

Ratings & Reviews

4.4/5

5 Ratings

Samuel Kapito

4/5

20 Mar, 2020

Enjoyed my stay at gemsuites, 7 days, good food, excellent rooms, nice gym and swimming pool, though i wished the breakfast could be varied a little bit

LEHNE MBARGA Adrienne

4/5

24 Feb, 2023

Calm and professional

Wafula Munyole

4/5

27 Jul, 2021

Samuel Kapito

4/5

20 Mar, 2020

Enjoyed my stay at gemsuites, 7 days, good food, excellent rooms, nice gym and swimming pool, though i wished the breakfast could be varied a little bit

LEHNE MBARGA Adrienne

4/5

24 Feb, 2023

Calm and professional

Wafula Munyole

4/5

27 Jul, 2021

Kelvin kigundu

5/5

7 Dec, 2023

Maryam Okumu

5/5

14 Mar, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.